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Virtumonde / Mywebsearch


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#1 SymoSys

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Posted 29 November 2008 - 11:51 AM

Hi, for the past day i've been cleaning virtumonde and other trojan type tools off my daughters laptop. Although spybot detects it it cannot remove it. We run mcaffee AV too but this seems to allow the infection. The winlogon was in the firewall and each time it was removed it came back again.

Combofix seems to be the only reliable fix. I ran this from a new account which I made admin and I then made my daughters user. Everything appeared clean from my admin account after combofix ran, but when I logged in using my daughters account the mywebsearch appeared and persisted.

After running combofix again I think the computer is now free from infection.

Thanks for the info on the site. I'm currently running hijackthis just o be sure.

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#2 ruby1

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Posted 29 November 2008 - 12:54 PM

ComboFix is a tool that should only be run under the supervision of someone who has been trained in its use. Using it on your own can cause problems with your computer.


Could you please try a different ' tool' to examine the computer?


Please download Malwarebytes Anti-Malware and save it to your Desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan.

    If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.

  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Please let us see the report from THAT scan to see how best you may be helped?




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