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HijackThis Log: Please help Diagnose


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2 replies to this topic

#1 scott4est

scott4est

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Posted 29 November 2008 - 03:40 AM

New to this so hopefully I've followed the correct protocol. Anyhow, have a Windows 2003 Standard server with recurring virus/spyware issues. Has all the latest Microsoft Security/Patch/Updates and Symantec Antivirus Client 10.2 software running with the latest updates. Symantec is working, but just not getting it all.
Any assistance is greatly appreciated.
Thanks,
Scott


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:11:44 AM, on 11/29/2008
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v6.00 SP2 (6.00.3790.3959)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\ActiveGolf\ActiveGolf.BookingEngine.Remoting.ServiceHost.exe
c:\program files\cypress golf solutions\cypressibssetup\cypresscourseinterfaceservice.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
d:\ibs_idrv\ibs\etsreq\ets.exe
C:\WINDOWS\system32\drivers\winlogon.exe
C:\WINDOWS\system32\svchost.exe
C:\MSSQL\Binn\sqlservr.exe
C:\WINDOWS\system32\perfs.exe
C:\Program Files\NovaStor\NovaBACKUP\NMSAccessU.exe
C:\Program Files\NovaStor\NovaBACKUP\NSENGINE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\windows\$ntunistalls\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Golfswitch\txnService.exe
C:\WINDOWS\system32\ASock.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Broadcom\BACS\BacsTray.exe
C:\Program Files\NovaStor\NovaBACKUP\NbkCtrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\GolfSwitch\tGolfSvr.exe
C:\WINDOWS\System32\logon.scr
C:\Program Files\Symantec AntiVirus\DWHWIZRD.EXE
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\rdpclip.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\inf\svchoct.exe
C:\Program Files\Broadcom\BACS\BacsTray.exe
C:\Program Files\NovaStor\NovaBACKUP\NbkCtrl.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Symantec AntiVirus\VPC32.exe
C:\Program Files\NovaStor\NovaBACKUP\NovaBACKUP.exe
C:\install\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\dell\homepage\dellhome.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = C:\dell\homepage\dellhome.htm
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://update.microsoft.com/
O4 - HKLM\..\Run: [bacstray] C:\Program Files\Broadcom\BACS\BacsTray.exe
O4 - HKLM\..\Run: [NovaBackup 7 Tray Control] "C:\Program Files\NovaStor\NovaBACKUP\NbkCtrl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Policies\Explorer\Run: [mainyust] C:\WINDOWS\system32\inf\svchoct.exe C:\WINDOWS\wftadfi16_081027a.dll tan16d
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: map.bat
O4 - Global Startup: QuickBooks Database Server Manager.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O14 - IERESET.INF: START_PAGE_URL=C:\dell\homepage\dellhome.htm
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1172503467914
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/p...obat/nos/gp.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://cypgolf.webex.com/client/T24L/support/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{215D169B-8A0C-4455-8DFB-7E8FF470A878}: NameServer = 192.168.1.70,208.67.222.222,208.67.220.220
O17 - HKLM\System\CS1\Services\Tcpip\..\{215D169B-8A0C-4455-8DFB-7E8FF470A878}: NameServer = 192.168.1.70,208.67.222.222,208.67.220.220
O17 - HKLM\System\CS2\Services\Tcpip\..\{215D169B-8A0C-4455-8DFB-7E8FF470A878}: NameServer = 192.168.1.70,208.67.222.222,208.67.220.220
O23 - Service: ActiveGolf Booking Engine (ActiveGolfBookingEngine) - Active Golf - C:\ActiveGolf\ActiveGolf.BookingEngine.Remoting.ServiceHost.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CypressService - - c:\program files\cypress golf solutions\cypressibssetup\cypresscourseinterfaceservice.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: IBS-ETS - Integrated Business Systems - d:\ibs_idrv\ibs\etsreq\ets.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: IIS Angent (Internet Angent) - Unknown owner - C:\WINDOWS\system32\drivers\winlogon.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\NovaStor\NovaBACKUP\NMSAccessU.exe
O23 - Service: NsEngine - NovaStor Corporation - C:\Program Files\NovaStor\NovaBACKUP\NSENGINE.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe
O23 - Service: Remote 2008 (Remote_Server_2008) - Twain Working Group - C:\Program Files\Remote\Remote.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: MSSQLAgent Service (SQLAgentService) - Unknown owner - C:\WINDOWS\system32\MSSQLAgent.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Tcp ipx Service (Tcpipsrv) - Unknown owner - c:\windows\$ntunistalls\svchost.exe
O23 - Service: Txn Processor - GolfSwitch - C:\Golfswitch\txnService.exe
O23 - Service: WinEggDrop's Socks5 Proxy Server - Unknown owner - C:\WINDOWS\system32\ASock.exe

--
End of file - 8209 bytes

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#2 Billy O'Neal

Billy O'Neal

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Posted 14 December 2008 - 01:15 PM

Hello and :thumbsup: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#3 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


  • Malware Response Team
  • 12,304 posts
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  • Gender:Male
  • Location:Redmond, Washington
  • Local time:08:01 AM

Posted 21 December 2008 - 01:10 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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