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Ispynow


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#1 DRU587

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Posted 29 November 2008 - 01:02 AM

Hi

I have a laptop running Microsoft Windows XP Pro with McAfee VirusScan Enterprise v. 8.5.0i

Over the last two days I have been getting a window pop up every 15 minutes that states:


Windows Security Alert

Windows Firewall has blocked some features of this program

Windows Firewall has detected unauthorized activity, but unfortunately it cannot help you remove viruses, keyloggers and other spyware threats that steal your personal information from your computer. Click here to pick recommended software.

Name: Spyware.ISpynow

Risk Level: High

Description: This trojan has a keyboard logger function which is intended to steal information from users of a range of online payment systems.


there are two option buttons to click on. The option to “Keep Blocking” is greyed out leaving just the option “Protect” available. When I click on this button it take me to a website: http://www.defender2009.com/buy.php?a=111 offering me to buy “Perfect Defender 2009”. If I click on the Click here to pick recommended software hyperlink the same website opens.

I've scanned the laptop with Mcafee, Ad-Aware, and spybot. None of these programs are able to find anything. I then decided to download HijackThis and come to you all for help. Here is the log created when I run HijackThis:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:28:41 AM, on 11/29/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iRiver\Service\Updater.exe
C:\Program Files\Network Associates\Common Framework\udaterui.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Network Associates\Common Framework\McTray.exe
C:\Program Files\Common Files\AOL\1158699664\ee\AOLSoftware.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot Spyware\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\scriptcl.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [iRiver AutoDB] C:\Program Files\iRiver\Service\MLService.exe
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\Service\Updater.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1158699664\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealOne Player\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [HPseti] "C:\Documents and Settings\Drew\Application Data\Google\runhh6110411.exe"
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save with Download Manager... - file://C:\Program Files\Ctrax Player\DMDownload.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocx
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10401 bytes



Can you please suggest how I can remove this please.

Thank you in advance for any help you can give.

*Edited HijackThis log after installing Malwarebytes on 11/28/08*

Ran Malwarebytes and it did not fix the problem. HijackThis log posted above is current, and I won't install/uninstall anything else, so that it remains current.

Edited by DRU587, 29 November 2008 - 01:29 AM.


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#2 OldTimer

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Posted 30 November 2008 - 11:37 AM

Hello DRU587 and welcome to BC. Let's see what we can find.

Before running a new scan let's clean out the temporoary folders.

Download ATF Cleaner to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:
  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:
  • Click Opera at the top and choose Select All from the list.
  • Close ALL Internet browsers (very important).
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

Now download OTScanIt2.exe to your Desktop and double-click on it to extract the files. It will create a folder named OTScanIt2 on your desktop.

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt2 folder and double-click on OTScanIt2.exe to start the program (if you are running on Vista then right-click the program and choose Run as Administrator).
  • Click the Scan All Users checkbox on the toolbar.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
  • Close Notepad (saving the change if necessry).
Use the Add Reply button and Attach the scan back here (do not copy/paste it as it will be too big to fit into the post). It will be located in the OTScanIt2 folder and named OTScanIt.txt.

I will review it when it comes in.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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#3 DRU587

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Posted 30 November 2008 - 08:16 PM

Hey,

Here is my OTScanIt Log.

Thanks so much for helping me with this.

Attached Files



#4 OldTimer

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Posted 30 November 2008 - 09:14 PM

Hi DRU587. It doesn't look too bad. Let's see what we can do. Follow the steps below in order:

Step #1

Please download The Avenger by Swandog46 to your Desktop.
  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Files to delete:
%appdata%\google\runhh6110411.exe
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr0.dat
c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr1.dat

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

Now, start The Avenger program by clicking on its icon on your desktop.
  • Click in the window labeled Input Scrupt Here and paste the text copied to the clipboard into it by pressing (Ctrl+V).
  • Click the Execute button
  • Answer "Yes" twice when prompted.
The Avenger will automatically do the following:
  • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger?s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
Step #2

Start OTScanIt2. Copy/Paste the information in the codebox below into the pane where it says "Paste fix here" and then click the Run Fix button.

[Kill Explorer]
[Unregister Dlls]
[Registry - Safe List]
< Internet Explorer ToolBars [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" [HKLM] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}" [HKLM] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Internet Explorer ToolBars [HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\] > -> HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\Software\Microsoft\Internet Explorer\Toolbar\
YN -> ShellBrowser\\"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" [HKLM] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
YN -> WebBrowser\\"{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}" [HKLM] -> Reg Error: Key does not exist or could not be opened. [Reg Error: Key does not exist or could not be opened.]
< Run [HKEY_LOCAL_MACHINE\] > -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "" -> []
< Run [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YY -> "HPseti" -> %AppData%\Google\runhh6110411.exe ["C:\Documents and Settings\Drew\Application Data\Google\runhh6110411.exe"]
< Run [HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\] > -> HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
YN -> "DellSupport" -> ["C:\Program Files\DellSupport\DSAgnt.exe" /startup]
YY -> "HPseti" -> %AppData%\Google\runhh6110411.exe ["C:\Documents and Settings\Drew\Application Data\Google\runhh6110411.exe"]
< Internet Explorer Menu Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\
YN -> Save with Download Manager... -> %ProgramFiles%\Ctrax Player\DMDownload.htm [file://C:\Program Files\Ctrax Player\DMDownload.htm]
< Internet Explorer Menu Extensions [HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\] > -> HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\Software\Microsoft\Internet Explorer\MenuExt\
YN -> Save with Download Manager... -> %ProgramFiles%\Ctrax Player\DMDownload.htm [file://C:\Program Files\Ctrax Player\DMDownload.htm]
< Internet Explorer Extensions [HKEY_CURRENT_USER\] > -> HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}" [HKLM] -> [Reg Error: Value MenuText does not exist or could not be read.]
< Internet Explorer Extensions [HKEY_USERS\.DEFAULT\] > -> HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}" [HKLM] -> [Reg Error: Value MenuText does not exist or could not be read.]
< Internet Explorer Extensions [HKEY_USERS\S-1-5-18\] > -> HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}" [HKLM] -> [Reg Error: Value MenuText does not exist or could not be read.]
< Internet Explorer Extensions [HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\] > -> HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\Software\Microsoft\Internet Explorer\Extensions\
YN -> CmdMapping\\"{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}" [HKLM] -> [Reg Error: Value MenuText does not exist or could not be read.]
< Standard Profile Authorized Applications List > -> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List
YN -> "C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe" -> C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe [C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe:*:Disabled:AOL TopSpeed]
YN -> "C:\Program Files\LimeWire\LimeWire.exe" -> C:\Program Files\LimeWire\LimeWire.exe [C:\Program Files\LimeWire\LimeWire.exe:*:Disabled:LimeWire]
[Files/Folders - Modified Within 30 Days]
NY -> 4 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp
NY -> 1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp
NY -> qmgr0.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
NY -> qmgr1.dat -> C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
[Empty Temp Folders]
[Start Explorer]

The fix should only take a very short time. When the fix is completed a message box will popup either telling you that it is finished, or that a reboot is needed to complete the fix. If the fix is complete, click the Ok button and Notepad will open with a log of actions taken during the fix. Post that log back here in your next reply.

If a reboot is required, click the "Yes" button to reboot the machine. After the reboot, OTScanIt2 will finish moving any files that could not be moved during the fix and NotePad will open with the final results at that time. Post that log back here in your next reply.

Step #3

Now let's run an online virus scan. Both of these require Internet Explorer. Try F-Secure first. Sometimes it doesn't play nice with other system components so if it cannot complete then try the Kaspersky scan. You only need to complete one of the two.

Run the F-Secure Online Scanner

Note: This Scanner is for Internet Explorer Only!
  • Click on Online Services and then Online Scanner
  • Accept the License Agreement.
  • Once the ActiveX installs,Click Full System Scan
  • Once the download completes,the scan will begin automatically.
  • The scan will take some time to finish,so please be patient.
  • When the scan completes, click the Automatic cleaning (recommended) button.
  • Click the Show Report button and Copy&Paste the entire report in your next reply.
If the F-Secure scan did not work then try an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Extended (if available otherwise Standard)
    • Scan Options:Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • The program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
  • Click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Step #4

Run a new OTScanIt2 scan with the following options

Note: You must be logged on to the system with an account that has Administrator privileges to run this program.
  • Close ALL OTHER PROGRAMS.
  • Open the OTScanIt2 folder and double-click on OTScanIt2.exe to start the program.
  • Just use the default settings.
  • Do not change any other settings.
  • Now click the Run Scan button on the toolbar.
  • Let it run unhindered until it finishes.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it and close Notepad (save changes if necessary).
  • Close OTScanIt2 and locate the OTScanIt.txt file in the folder where OTScanIt2.exe is located.
  • Attach that file back here in your next reply.
Step #5

Copy/paste the following back here in your next reply:
  • The Avenger report (c:\Avenger.txt)
  • The latest OTScanIt2 fix log (look in the OTScanIt2 folder for a file with a name in the form of mmddyyyy_hhmmss.log for month, day, year, hours, minutes, and seconds that the scan was run. )
  • The online virus scan report (whichever one you ran)
Attach the following back here in your next reply:
  • The new OTScanIt2 scan log
I will review the information when it comes back in.

Also let me know of any problems you encountered performing the steps above or any continuing problems you are still having with the computer.

Cheers.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
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#5 DRU587

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Posted 01 December 2008 - 12:36 AM

Here is the Avenger Log:

Logfile of The Avenger Version 2.0, © by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

File "C:\Documents and Settings\Drew\Application Data\google\runhh6110411.exe" deleted successfully.
File "c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr0.dat" deleted successfully.
File "c:\documents and settings\all users\application data\microsoft\network\downloader\qmgr1.dat" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

Here is the OTScanIt 2 Fix Log:

Process Explorer.EXE killed successfully!
[Registry - Safe List]
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.
Registry value HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}\ not found.
Registry value HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Registry value HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\HPseti deleted successfully.
File C:\Documents and Settings\Drew\Application Data\Google\runhh6110411.exe not found.
Registry value HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\DellSupport deleted successfully.
Registry value HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\\HPseti not found.
File C:\Documents and Settings\Drew\Application Data\Google\runhh6110411.exe not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Save with Download Manager...\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\Software\Microsoft\Internet Explorer\MenuExt\Save with Download Manager...\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}\ not found.
Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}\ not found.
Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}\ not found.
Registry value HKEY_USERS\S-1-5-21-1847766002-2796640345-4079549941-1006\Software\Microsoft\Internet Explorer\Extensions\CmdMapping\\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CD67F990-D8E9-11d2-98FE-00C0F0318AFE}\ not found.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\Common Files\AOL\TopSpeed\3.0\aoltpsd3.exe deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List\\C:\Program Files\LimeWire\LimeWire.exe deleted successfully.
[Files/Folders - Modified Within 30 Days]
File move failed. C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat scheduled to be moved on reboot.
[Empty Temp Folders]
File delete failed. C:\Documents and Settings\Drew\Local Settings\Temp\McAfeeLogs\UpdaterUI_RONALD.log scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Drew\Local Settings\Temp\McAfeeLogs\UpdaterUI_RONALD_error.log scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Drew\Local Settings\Temp\~DFBC81.tmp scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Drew\Local Settings\Temp\~DFBC8B.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\WFV1.tmp scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
FireFox cache emptied.
RecycleBin -> emptied.
Explorer started successfully
< End of fix log >
OTScanIt2 by OldTimer - Version 1.0.2.0 fix logfile created on 11302008_214837

Files moved on Reboot...
File move failed. C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat scheduled to be moved on reboot.
File move failed. C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat scheduled to be moved on reboot.
C:\Documents and Settings\Drew\Local Settings\Temp\McAfeeLogs\UpdaterUI_RONALD.log moved successfully.
C:\Documents and Settings\Drew\Local Settings\Temp\McAfeeLogs\UpdaterUI_RONALD_error.log moved successfully.
File C:\Documents and Settings\Drew\Local Settings\Temp\~DFBC81.tmp not found!
File C:\Documents and Settings\Drew\Local Settings\Temp\~DFBC8B.tmp not found!
File move failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat scheduled to be moved on reboot.
File move failed. C:\WINDOWS\temp\WFV1.tmp scheduled to be moved on reboot.

Registry entries deleted on Reboot...



Lastly, here is the F-Secure Log:

Scanning Report
Sunday, November 30, 2008 22:08:14 - 00:07:30

Computer name: RONALD
Scanning type: Scan system for malware, rootkits
Target: C:\
Result: 2 malware found
TrackingCookie.Webtrends (spyware)

* System

Trojan-Dropper.Win32.Agent.rs (virus)

* C:\TEMP\ZCWEDOWST3.EXE (Renamed & Submitted)

Statistics
Scanned:

* Files: 55956
* System: 3418
* Not scanned: 11

Actions:

* Disinfected: 0
* Renamed: 1
* Deleted: 0
* None: 1
* Submitted: 1

Files not scanned:

* C:\HIBERFIL.SYS
* C:\PAGEFILE.SYS
* C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
* C:\WINDOWS\SYSTEM32\CONFIG\SAM
* C:\WINDOWS\SYSTEM32\CONFIG\SECURITY
* C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE
* C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM
* C:\QUARANTINE\PROSITEFINDER.DLL
* C:\DOCUMENTS AND SETTINGS\DREW\APPLICATION DATA\APPLE COMPUTER\VIGRS.EXE
* C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\1B84AAF17DF041BC4EEB16B1110CFEFE_50E417E0-E461-474B-96E2-077B80325612
* C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\3AD391678A806EC4D691E83AAA393B6F_50E417E0-E461-474B-96E2-077B80325612

Options
Scanning engines:

* F-Secure USS: 2.40.0
* F-Secure Hydra: 2.8.8110, 2008-11-30
* F-Secure AVP: 7.0.171, 2008-11-30
* F-Secure Pegasus: 1.20.0, 2008-10-25
* F-Secure Blacklight: 2.4.1093

Scanning options:

* Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ZIP XXX ANI AVB BAT CMD JPG LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
* Use Advanced heuristics

Attached Files



#6 OldTimer

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Posted 01 December 2008 - 01:22 AM

Hi DRU587. Everything looks good. Go ahead and run the system normally for a couple of days and see if there are any malware related issues and then get back with me so we can do some final cleanup.

Cheers.

TO
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#7 DRU587

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Posted 03 December 2008 - 10:17 AM

Everything seems to be running smoothly again. I haven't received any of the Firewall warnings I was getting, and my browser no longer shuts down without warning. I think you've gotten rid of whatever the problem was.

Let me know if there is anything else I need to run, and thank you again for everything.

#8 OldTimer

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Posted 03 December 2008 - 10:18 AM

Glad to hear it DRU587. Now let's do some final cleanup to reset the System Restore points and remove all of the tools we used during the fix and then you are all set.

Step #1

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Step #2

To remove all of the tools we used and the files and folders they created do the following:
  • Start OTScanIt2
    Click the CleanUp button
  • OTScanIt2 will delete any tools downloaded and files/folders created and then ask you to reboot so it can remove itself. Click Yes.
After that you are good to go.

Cheers and Happy Computing!

OT
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#9 DRU587

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Posted 03 December 2008 - 11:18 PM

Thanks so much for all of your help. You were amazing.

I do have just one more question for you... would you recommend using any of the programs that you had me use to scan my computer, such as the F-Secure Online Scanner? It seemed to pick up what my McAfee missed.

#10 OldTimer

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Posted 04 December 2008 - 12:53 AM

You are very welcome DRU587, I'm glad that we could help. It's not a bad idea to get a second opinion occasionally. An online scan with F-Secure or Kaspersky once a month can help in identifying anything that might slip through a full-time scanner. There aren't any scanners made that I'm aware of that can find every threat out there so having a second pair of eyes come in once in a while is a good practice to get into.

I will now close this topic. If there are any future malware-related issues please start a new topic.

Cheers and Happy Computing!

OT
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