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What should be fixed?


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2 replies to this topic

#1 gabbo1

gabbo1

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Posted 28 November 2008 - 09:20 AM

I play MahJong online..i have been careful but something has got me...I need help with what to do...thanks, gabbo1

When I crash, the message makes reference of a memory dump and cites 'tcpip.sys'

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\R2FiYm8x\command.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\urdvxc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\WINDOWS\system32\head-25-06.exe
C:\WINDOWS\system32\alt.exe.exe
C:\WINDOWS\System32\ssms.exe
C:\Program Files\HijackThis.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\COMMON~1\uorq\uorqm.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\COMMON~1\uorq\uorqa.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: testCPV6 - {15421B84-3488-49A7-AD18-CBF84A3EFAF6} - C:\Program Files\Webtools\webtools.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: DrFlex IE Helper - {8EEB2711-9D21-4f9c-99A1-B7FC5A8CA56A} - C:\Program Files\QdrDrive\QdrDrive20.dll
O2 - BHO: (no name) - {B1134A87-BB88-487E-9B30-A48F02E66761} - C:\WINDOWS\System32\ADSN.dll
O2 - BHO: (no name) - {B4941962-1BB9-43FC-B377-45510246F4BA} - C:\WINDOWS\System32\CAPESNP.dll
O2 - BHO: bannerstyle browser optimizer - {bad3efaa-85c9-57aa-2aee-eee423c9499a} - C:\WINDOWS\System32\vistibhkce.dll (file missing)
O2 - BHO: HelloWorldBHO - {D88E1558-7C2D-407A-953A-C044F5607CEA} - C:\Program Files\Mjcore\Mjcore.dll
O2 - BHO: (no name) - {F7339E4C-56FD-2905-F83A-7BA2969F189F} - C:\WINDOWS\System32\hicf.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [ss2P37e] wts64k.exe
O4 - HKLM\..\Run: [EPSON Stylus CX4800 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIADA.EXE /P26 "EPSON Stylus CX4800 Series" /O6 "USB001" /M "Stylus CX4800"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Netscape] C:\Program Files\Common Files\ISPCOMP\InstallService.exe
O4 - HKLM\..\Run: [ItsDeductibleEX] C:\WINDOWS\system32\head-25-06.exe
O4 - HKLM\..\Run: [PromoReg] C:\WINDOWS\system32\alt.exe.exe
O4 - HKLM\..\Run: [XEROX] C:\WINDOWS\system32\head-25-06.exe
O4 - HKLM\..\Run: [Windows Update] ssms.exe
O4 - HKLM\..\Run: [{db8b0deb-e394-6e60-d22e-9a50cbab6786}] C:\WINDOWS\System32\Rundll32.exe "C:\WINDOWS\System32\vistibhkce.dll" DllStart
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\RunServices: [Windows Update] ssms.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
O4 - HKCU\..\Run: [uorq] C:\PROGRA~1\COMMON~1\uorq\uorqm.exe
O4 - HKUS\S-1-5-18\..\Run: [neos] C:\WINDOWS\neos.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [icf] C:\WINDOWS\System32:svchost.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [SpeedRunner] C:\Documents and Settings\Gabbo1\Application Data\SpeedRunner\SpeedRunner.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [GetPack20] "C:\Program Files\GetPack\GetPack20.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [SfKg6wIP] C:\Documents and Settings\Gabbo1\Application Data\Microsoft\Windows\tqwagaw.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Ncao] "C:\DOCUME~1\Gabbo1\APPLIC~1\SMANTE~1\userinit.exe" -vt yazb (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Ghngtecf] "C:\Program Files\Common Files\?racle\w?crtupd.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] c:\progra~1\mozill~1\plugins\GetFlash.exe -p (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [neos] C:\WINDOWS\neos.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] c:\progra~1\mozill~1\plugins\GetFlash.exe -p (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Exif Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124267822078
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124241458000
O20 - AppInit_DLLs: ??p ??p
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINDOWS\R2FiYm8x\command.exe
O23 - Service: Network Windows Service (MSWindows) - Unknown owner - C:\WINDOWS\System32\urdvxc.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Windows Process Sevices - Unknown owner - C:\WINDOWS\System32\dllcache\prsc32.exe (file missing)

Thanks. gabbo

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#2 Billy O'Neal

Billy O'Neal

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Posted 14 December 2008 - 01:03 PM

Hello and :thumbsup: to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#3 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer


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Posted 21 December 2008 - 01:06 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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