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#1 SamNewland

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Posted 09 May 2005 - 03:23 PM

:thumbsup: I have Comcast here in the Boston Metro area as my ISP, and for some reason I cannot open sites I need to get to via the web (www.us.army.mil, my outlook exchange server for my email from work). Can anyone help? I've looked at the settings and all seems OK...

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#2 Leurgy

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Posted 10 May 2005 - 06:32 AM

I just went to that site and received a security warning. Your security settings may be set too high. You could add this site to your Trused Sites in IE.

Have you followed the procedure on the main page "How do I install the DoD Certificate?".

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#3 SamNewland

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Posted 11 May 2005 - 08:13 AM

This sounds strange, but for the www.us.army.mil site and my https gateway into the Outlook Exchange server at my work, it simply will not direct me to any site. Instead, I get the "could not connect" page telling me to check my browser settings. I cannot figure it out. I have checked the browser settings. What is odd is that I have two computers on my broadband cable and I have the same experience with both. Makes me wonder if it has something to do with IP??

#4 Leurgy

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Posted 11 May 2005 - 08:18 AM

Thats probably a very secure site. I would try connecting without the router just to test it. In other words, connect directly to the modem with one of the computers.

When the only tool you own is a hammer, every problem begins to resemble a nail. Abraham Maslo

**** We use our powers for good, not evil ****

 Trying to remove your data from the web is like trying to remove pee from a swimming pool


#5 limbdaddy

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Posted 15 November 2007 - 08:36 PM

Did you ever figure out this problem? I have XP and I have been trying for days now and I cannot access even the front page to AKO

#6 stevealmighty

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Posted 15 November 2007 - 09:35 PM

Try this site "https://www.us.army.mil".

If you're using IE, go into Tools>Internet Options then click on the Security tab, then click on Trusted sites-add in the https://www.us.army.mil site and hit OK.

If it fails to work (I just logged into AKO using both IE and Fire Fox without issues and was able to navigate the site and visit different areas), then you'd might better contact your local DOIM or IMO. There's also a help desk for the AKO that you can call at the following numbers (note the local number and the DSN):

- Call locally 703-704-4357
- Call via DSN 312-654-4357


Obviously, you'll want to be in front of your personal computer when you call.

Hope this helps!
War produces veterans, wounded both physically and mentally. They have sacrificed for us.....and it is now our job to help these veterans, as they have already helped us in ways we will never know, in ways that we cannot fathom, and in ways that we take granted every day.
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