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Vista is acting weird...


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#1 Mcwierdo

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Posted 27 November 2008 - 01:13 PM

A couple of days ago, my roommate borrowed my laptop to transfer some music to his Ipod. From the the moment he plugged it in, Vista has been acting weird! Everytime I try to change a setting, windows explorer crashes, and everytime I close down Firefox, I get an error message saying that Firefox had to be closed down for security reasons! I have tried scanning EVERYTHING, but EVERYTHING is clean! I tried loading different system restore points, but it dosen't make any difference!

Now I really want to just format EVERYTHING and re-install Vista. I went to the store where I bought the machine, hoping to get my hands on a Vista install disc, but I was told they don't exist! :huh:
The clerk told me that I have to burn the disc myself, and that it's included in the computer. I just had to insert a blank cd and do something and the computer will burn the cd for me. I just forgot what I was supposed to do, so I decided I want it in writing! So here I am!

Can anyone help me?

I am running:
Windows Vista Home Premium 32-bit

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#2 usasma

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Posted 27 November 2008 - 01:23 PM

What is the exact make and model of your system?
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Mcwierdo

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Posted 27 November 2008 - 03:45 PM

Oh, yeah! Forgot!

Model is Acer Aspire 6920, but what do you mean by "make"?

#4 usasma

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Posted 27 November 2008 - 04:18 PM

Make is Acer
Model is Aspire 6920

As I recall, most Acers have that eRecovery thing that floats on the desktop. Access it and there'll be an option for making the recovery disks.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 Mcwierdo

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Posted 28 November 2008 - 05:47 AM

Oooh! I'm gonna try that now!

Edited by Mcwierdo, 28 November 2008 - 06:54 AM.


#6 Mcwierdo

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Posted 28 November 2008 - 06:54 AM

Um... I open eRecovery and click on "Back up factory default to CD/DVD"... I did it five times now, but it just freezes! Help!

#7 ruby1

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Posted 28 November 2008 - 10:39 AM

Of interest, exactly WHICH scans have you run to check for possible infections?

May we see any reports from them you have to check for you?

#8 Mcwierdo

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Posted 28 November 2008 - 04:35 PM

I did every single scan that Bitdefender Total Security 2009 can offer! They're all clean! Oh noes!

#9 usasma

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Posted 29 November 2008 - 07:39 AM

Since you can't create the recovery disks you'll have to contact Acer to see if they can supply you with Recovery DVD's for your system.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#10 Mcwierdo

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Posted 30 November 2008 - 05:26 AM

Hmmm... I guess I'll have to do that... Thanks for your help!

#11 Mcwierdo

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Posted 28 December 2008 - 10:00 AM

I contacted Acer... three months ago... and they haven't replied! Is there no way I can do this on my own? I think they're ignoring me!

EDIT

Edited by Mcwierdo, 28 December 2008 - 06:09 PM.


#12 usasma

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Posted 28 December 2008 - 10:07 AM

You're either going to have to get more "firm" with Acer - or purchase/obtain a copy of Vista on your own.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 Mcwierdo

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Posted 28 December 2008 - 06:07 PM

Where can I get a copy of Vista? Everywhere I go I'm told that Vista disks don't exist. This CD-free recovery c*** is the worst idea ever...

EDIT

Edited by Mcwierdo, 28 December 2008 - 06:16 PM.


#14 usasma

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Posted 28 December 2008 - 07:37 PM

You can purchase a copy of Vista online or from your local electronics retailer - but it'll be much, much more expensive than a copy from Acer.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#15 Mcwierdo

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Posted 31 December 2008 - 10:57 AM

Ok, I got a CD! Hurrah! What do I do now? Should I just insert it?




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