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Re-loading windows XP professional in a Dell Inspiron


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#1 jennyandernie

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Posted 27 November 2008 - 12:19 PM

I have a Dell Inspiron 1720 the operating system is Windows XP professional and there are two physical drives; C and D.

I have tried to do a system restore but the message I get is that the recovery tool has detected an unsupported change in the master boot record and cannot run. It says do not manually shut down but click the FINISH button. However if I do this then the system just repeats the operation of trying to restore and I get the same message. So I have had to manually shut down.

I have tried to run both the CDs that came with the computer with a view to reformatting the C drive and re-loading Windows XP. However the windows program has detected that the C drive has 4 partitions:

-: partition1 [FAT] 94MB
E: partition2 [NTFS] 108949MB
G: partition4 (media direct) [FAT32] 2047MB
C: partition3 [FAT32] 3381MB

I suspect that by delating one of the partitions the computer will boot directly from the C drive as normal.
Which if any of these should I delete? I am not bothered about having a restore partition or media direct. I would if possible prefer one complete C drive.
There is in addition the D drive which is NTFS and 114471MB

The second CD has a number of programs on it but when run is just a hardware diagnostics disk.

I would be very grateful for any help you can give me.

Jenny

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#2 usasma

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Posted 27 November 2008 - 12:40 PM

Look for the drive that has the Windows directory on it. That will be the drive that you want to install Windows onto. Make a note of the particulars about the partition as sometimes the letters will change during the installation.

Next, backup anything you don't want to lose from the partition with the Windows directory on it.

Next, insert the Operating System CD into the drive and reboot. Press F12 as soon as the Dell logo shows up.
Select the CD drive to boot from and let it run. At one point it'll ask you which partition you want to install Windows on - just tell it which one and let Windows do the rest on it's own. Deleting a partition just isn't a good idea.
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#3 jennyandernie

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Posted 29 November 2008 - 03:29 AM

Thanks for the advice. I re-loaded windows as suggested then when I re-booted there was a dual boot option; either Windows XP or an unknown operating system. The windows XP worked fine so I tried the previous "unknown system" which restored the original software which came with the computer.

All went well except there were drivers missing for VGA, sound and bluetooth. The drivers for Sound and VGA I downloaded from Dell but the bluetooth drivers I had to find on the web as the bluetooth drivers on the Dell site for the Inspiron series were for Vista only.

All working okay now.

Jenny

Edited by jennyandernie, 29 November 2008 - 03:30 AM.





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