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AV2009 infection, no internet, no tools work


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#1 snoopy75

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Posted 26 November 2008 - 04:11 PM

My boss' personal laptop has a problem, and I believe it's caused by something called "AV2009". I uninstalled it (or so it appears), but the problem remains. Search results in both msn.com and google.com appear valid, but clicking on anything takes me to a totally unrelated website. Manually typing anything into the IE address bar results in a "website not found" error. So essentially, there is no internet connectivity except for websites this hijack allows me to go to. I copied Malwarebytes onto the laptop using a USB stick, but double-clicking the install file does absolutely nothing.

Where do I start with this???

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#2 garmanma

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Posted 26 November 2008 - 04:23 PM

Try renaming Mbam.exe to somethingelse.exe ans see if it will run
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