Posted 26 November 2008 - 04:11 PM
My boss' personal laptop has a problem, and I believe it's caused by something called "AV2009". I uninstalled it (or so it appears), but the problem remains. Search results in both msn.com and google.com appear valid, but clicking on anything takes me to a totally unrelated website. Manually typing anything into the IE address bar results in a "website not found" error. So essentially, there is no internet connectivity except for websites this hijack allows me to go to. I copied Malwarebytes onto the laptop using a USB stick, but double-clicking the install file does absolutely nothing.
Where do I start with this???