I need help to find a problem in my PC! Help me!

There is the log:


ComboFix 08-11-24.03 - Rickgauden 2008-11-25 16:57:29.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1046.18.100 [GMT -2:00]
Executando de: c:\rapidget_-_downloads\ComboFix.exe
* Criado um novo ponto de restauro
.

((((((((((((((((((((((((((((((((((((( Outras Exclusões )))))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\avrt.dll
c:\windows\system32\d3d10core.dll
c:\windows\system32\D3DX10d_39.dll
c:\windows\system32\dxgi.dll
c:\windows\system32\micr0st.dll
c:\windows\system32\systeminfo3.dll

.
(((((((((((((((( Arquivos/Ficheiros criados de 2008-10-25 to 2008-11-25 ))))))))))))))))))))))))))))
.

2008-11-25 12:33 . 2008-11-25 12:46 <DIR> d-------- C:\videos-
2008-11-24 21:21 . 2008-10-13 15:23 7,533 --a------ c:\windows\system32\dopdf6.ctm
2008-11-24 20:29 . 2008-11-24 20:29 730,656 --a------ c:\arquivos de programas\Arquivos comuns\unins000.exe
2008-11-24 20:29 . 2008-11-24 20:29 3,018 --a------ c:\arquivos de programas\Arquivos comuns\unins000.dat
2008-11-23 20:06 . 2008-11-23 20:09 <DIR> d-------- C:\LinhaDefensiva
2008-11-19 20:48 . 2008-11-21 19:45 230,424 --a------ C:\img2-001.raw
2008-11-19 18:30 . 2008-11-21 20:01 31 --a------ c:\windows\system32\bbcap.err
2008-11-19 18:23 . 2008-11-19 18:31 <DIR> d-------- c:\documents and settings\Rickgauden\Dados de aplicativos\Blueberry
2008-11-19 18:23 . 2008-11-19 18:26 <DIR> d-------- c:\documents and settings\All Users\Dados de aplicativos\Blueberry
2008-11-19 18:23 . 2008-11-19 18:23 <DIR> d-------- c:\arquivos de programas\BB FlashBack
2008-11-19 18:23 . 2008-11-19 18:23 <DIR> d-------- c:\arquivos de programas\Arquivos comuns\Blueberry Software
2008-11-19 18:23 . 2008-11-19 18:23 27,776 --a------ c:\windows\system32\bbcap.dll
2008-11-19 18:23 . 2008-11-19 18:23 4,608 --a------ c:\windows\system32\bbchlp.dll
2008-11-19 18:23 . 2008-11-19 18:23 2,944 --a------ c:\windows\system32\drivers\bbcap.sys
2008-11-19 18:22 . 2008-11-19 18:23 <DIR> d-------- c:\documents and settings\All Users\Dados de aplicativos\{1125ADE1-D617-4AFC-A2BB-E9DE22F436B6}
2008-11-18 14:17 . 2008-11-18 14:22 <DIR> d-------- c:\arquivos de programas\NetMeter
2008-11-16 20:57 . 2008-11-16 20:57 <DIR> d-------- c:\arquivos de programas\Fake Webcam
2008-11-15 14:43 . 2008-11-15 14:43 <DIR> d-------- c:\documents and settings\Rickgauden\Dados de aplicativos\Malwarebytes
2008-11-15 14:43 . 2008-11-15 14:43 <DIR> d-------- c:\documents and settings\All Users\Dados de aplicativos\Malwarebytes
2008-11-15 14:43 . 2008-11-15 14:43 <DIR> d-------- c:\arquivos de programas\Malwarebytes' Anti-Malware
2008-11-15 14:43 . 2008-10-22 16:10 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-11-15 14:43 . 2008-10-22 16:10 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-11-14 14:07 . 2008-11-22 13:17 <DIR> d-------- c:\arquivos de programas\Simpsons Hit and Run
2008-11-13 13:00 . 2008-11-13 13:00 <DIR> d-------- c:\documents and settings\All Users\Dados de aplicativos\TechSmith
2008-11-13 13:00 . 2008-11-13 13:00 <DIR> d-------- c:\arquivos de programas\TechSmith
2008-11-12 15:39 . 2008-11-25 16:00 117 --a------ c:\windows\DailyMugshot.ini
2008-11-12 15:38 . 2008-11-12 15:38 <DIR> d-------- c:\arquivos de programas\Daily Mugshot Windows Reminder
2008-11-11 17:24 . 2008-11-11 18:00 292,750 --a------ C:\RAP.rar
2008-11-11 16:44 . 2008-11-11 16:44 <DIR> d-------- c:\arquivos de programas\MegaJogos
2008-11-11 13:20 . 2008-11-11 13:22 <DIR> d-------- C:\MP4
2008-11-09 18:02 . 2008-11-09 18:03 <DIR> d-------- c:\documents and settings\Rickgauden\Dados de aplicativos\Hide IP NG
2008-11-09 18:02 . 2008-11-09 18:03 <DIR> d-------- c:\arquivos de programas\Hide IP NG
2008-11-09 09:30 . 2008-11-12 19:48 <DIR> d-------- C:\RAP
2008-10-29 22:02 . 2008-11-14 14:23 <DIR> d-------- c:\arquivos de programas\GameVicio
2008-10-29 21:34 . 2008-10-29 21:34 <DIR> d-------- c:\arquivos de programas\Microsoft Games
2008-10-28 18:36 . 2008-10-28 19:15 <DIR> d-------- C:\Converted Music
2008-10-28 18:33 . 2008-10-28 18:35 14,069,664 --a------ C:\Image.nrg
2008-10-26 13:44 . 2008-10-26 13:44 <DIR> d-------- c:\documents and settings\Rickgauden\Dados de aplicativos\Avira
2008-10-25 13:14 . 2008-10-25 13:14 <DIR> d-------- c:\documents and settings\Rickgauden\Dados de aplicativos\TrojanHunter
2008-10-25 12:11 . 2008-10-25 12:13 <DIR> d-------- c:\arquivos de programas\TrojanHunter 5.0
2008-10-25 11:49 . 2008-10-25 12:02 <DIR> d-------- c:\documents and settings\Rickgauden\Dados de aplicativos\ICQ
2008-10-25 11:47 . 2008-10-25 12:02 <DIR> d-------- c:\arquivos de programas\ICQ6.5
2008-10-25 09:18 . 2008-10-25 09:18 <DIR> d-------- c:\windows\Easy Rapidshare Points
2008-10-25 09:18 . 2008-10-25 09:18 <DIR> d-------- c:\arquivos de programas\Easy Rapidshare Points
2008-10-25 08:52 . 2008-10-25 09:00 <DIR> d-------- c:\documents and settings\Rickgauden\Dados de aplicativos\Teeworlds

.
((((((((((((((((((((((((((((((((((((( Relatório Find3M ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-25 19:02 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\DMCache
2008-11-25 14:06 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\Lightcomm
2008-11-17 00:44 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\uTorrent
2008-11-13 23:36 --------- d---a-w c:\documents and settings\All Users\Dados de aplicativos\TEMP
2008-11-13 14:59 --------- d-----w c:\arquivos de programas\Arquivos comuns\Wise Installation Wizard
2008-11-12 22:51 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\netsuper
2008-11-09 20:32 --------- d-----w c:\arquivos de programas\Messenger Plus! Live
2008-11-05 22:09 99,856 ----a-w c:\windows\system32\drivers\cmdguard.sys
2008-11-05 22:09 31,504 ----a-w c:\windows\system32\drivers\cmdhlp.sys
2008-11-05 22:09 143,096 ----a-w c:\windows\system32\guard32.dll
2008-10-29 23:53 --------- d--h--w c:\arquivos de programas\InstallShield Installation Information
2008-10-29 23:31 --------- d-----w c:\arquivos de programas\Arquivos comuns\InstallShield
2008-10-29 22:53 --------- d-----w c:\arquivos de programas\dBpowerAMP
2008-10-26 15:52 --------- d-----w c:\arquivos de programas\Internet Download Manager
2008-10-25 15:18 --------- d--h--w c:\arquivos de programas\Avira
2008-10-25 15:18 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\Avira
2008-10-24 22:29 --------- d-----w c:\arquivos de programas\Max Payne
2008-10-24 17:34 --------- d-----w c:\arquivos de programas\sXe Injected
2008-10-21 21:45 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\Lavasoft
2008-10-21 21:39 --------- d-----w c:\arquivos de programas\Lavasoft
2008-10-20 20:19 --------- d-----w c:\arquivos de programas\Valve
2008-10-19 21:36 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\IDM
2008-10-19 15:54 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\Notepad++
2008-10-19 15:51 --------- d-----w c:\arquivos de programas\Notepad++
2008-10-17 11:36 --------- d-----w c:\arquivos de programas\Batch Watermark Creator
2008-10-17 08:09 602,112 ----a-w c:\windows\system32\nvapi.dll
2008-10-16 17:33 --------- d-----w c:\arquivos de programas\Microsoft LifeCam
2008-10-16 13:47 --------- d-----w c:\arquivos de programas\Arquivos comuns\Adobe
2008-10-15 21:29 --------- d-----w c:\arquivos de programas\Rockstar Games
2008-10-15 15:21 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\comodo
2008-10-15 12:54 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\Comodo
2008-10-15 12:54 --------- d-----w c:\arquivos de programas\COMODO
2008-10-14 23:25 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\PC Drivers Headquarters
2008-10-10 06:52 452,440 ----a-w c:\windows\system32\d3dx10_40.dll
2008-10-10 06:52 4,379,984 ----a-w c:\windows\system32\d3dx9_40.dll
2008-10-09 20:24 --------- d-----w c:\arquivos de programas\Streamripper
2008-10-08 20:43 --------- d-----w c:\arquivos de programas\XviD
2008-10-06 19:31 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\Vso
2008-10-06 19:30 81,920 ----a-w c:\documents and settings\Rickgauden\Dados de aplicativos\ezpinst.exe
2008-10-06 19:30 47,360 ----a-w c:\windows\system32\drivers\pcouffin.sys
2008-10-06 19:30 47,360 ----a-w c:\documents and settings\Rickgauden\Dados de aplicativos\pcouffin.sys
2008-10-06 19:30 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\DVDXStudio
2008-10-06 19:30 --------- d-----w c:\arquivos de programas\CloneDVD
2008-10-06 18:14 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\SlySoft
2008-10-06 17:41 --------- d-----w c:\arquivos de programas\SlySoft
2008-10-06 00:15 --------- d-----w c:\arquivos de programas\Arquivos comuns\Ahead
2008-10-06 00:12 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\Nero
2008-10-06 00:11 --------- d-----w c:\arquivos de programas\Nero
2008-10-02 18:01 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\WildTangent
2008-10-02 17:45 --------- d-----w c:\arquivos de programas\Arquivos comuns\SWF Studio
2008-10-02 16:50 355,584 ----a-w c:\windows\system32\TuneUpDefragService.exe
2008-10-02 16:49 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\TuneUp Software
2008-10-02 16:48 --------- d-----w c:\arquivos de programas\TuneUp Utilities 2008
2008-10-02 16:47 --------- d-----w c:\documents and settings\All Users\Dados de aplicativos\TuneUp Software
2008-10-02 02:23 471,040 ----a-w c:\windows\dog4.scr
2008-10-02 02:23 12,288 ----a-w c:\windows\impborl.dll
2008-10-01 18:46 --------- d-----w c:\arquivos de programas\Batch File Renamer 2.51
2008-10-01 18:45 --------- d-----w c:\arquivos de programas\BIMP Lite
2008-09-30 21:51 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\streamripper
2008-09-27 20:14 --------- d-----w c:\documents and settings\Rickgauden\Dados de aplicativos\Audacity
2008-09-18 16:47 940,304 ----a-w c:\windows\system32\msjava.dll
2008-09-18 16:47 73,728 ----a-w c:\windows\system32\CompressATI2.dll
2008-09-18 16:47 430,088 ----a-w c:\windows\system32\D3D10SDKLayers.DLL
2008-09-18 16:47 1,171,456 ----a-w c:\windows\system32\msvcr80d.dll
2008-09-17 21:00 17 ----a-w c:\documents and settings\Rickgauden\autoexec.bat
2008-08-26 19:03 167,424 ----a-w c:\windows\system32\SpoonUninstall.exe
.

(((((((((((((((((((((((((( Pontos de Carregamento do Registro )))))))))))))))))))))))))))))))))))))))
.
.
*Nota* entradas vazias e legítimas por defeito não são mostradas.
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Conexão NetSuper"="c:\arquivos de programas\netsuper\Discador\pppoe.exe" [2007-08-08 2600448]
"c:\arquivos de programas\NetMeter\NetMeter.exe"="c:\arquivos de programas\NetMeter\NetMeter.exe" [2007-08-11 331264]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PRONoMgr.exe"="c:\arquivos de programas\Intel\NCS\PROSet\PRONoMgr.exe" [2003-03-11 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2008-05-02 13529088]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2008-05-02 86016]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.EXE" [2008-04-14 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2008-04-14 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.EXE" [2008-04-14 455168]
"COMODO Firewall Pro"="c:\arquivos de programas\COMODO\Firewall\cfp.exe" [2008-11-05 1797880]
"THGuard"="c:\arquivos de programas\TrojanHunter 5.0\THGuard.exe" [2008-10-25 1046688]
"avgnt"="c:\arquivos de programas\Avira\AntiVir PersonalEdition Premium\avgnt.exe" [2008-06-12 266497]
"COMODO Internet Security"="c:\arquivos de programas\COMODO\Firewall\cfp.exe" [2008-11-05 1797880]
"nwiz"="nwiz.exe" [2008-05-02 c:\windows\system32\nwiz.exe]
"SoundMan"="SOUNDMAN.EXE" [2006-03-01 c:\windows\soundman.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\All Users\Menu Iniciar\Programas\Inicializar\
DailyMugshot.lnk - c:\arquivos de programas\Daily Mugshot Windows Reminder\DailyMugshot.exe [2008-11-12 757760]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"VIDC.XVID"= xvid.dll
"VIDC.mcsv"= prodad-mercalli-10-codec.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Menu Iniciar^Programas^Inicializar^Adobe Reader Speed Launch.lnk]
path=c:\documents and settings\All Users\Menu Iniciar\Programas\Inicializar\Adobe Reader Speed Launch.lnk
backup=c:\windows\pss\Adobe Reader Speed Launch.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^Rickgauden^Menu Iniciar^Programas^Inicializar^Adobe Gamma.lnk]
path=c:\documents and settings\Rickgauden\Menu Iniciar\Programas\Inicializar\Adobe Gamma.lnk
backup=c:\windows\pss\Adobe Gamma.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\services]
"Adobe LM Service"=3 (0x3)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Arquivos de programas\\valve\\hl.exe"=
"c:\\Arquivos de programas\\valve\\hlds.exe"=
"c:\\Arquivos de programas\\Messenger\\msmsgs.exe"=
"c:\\Arquivos de programas\\uTorrent\\uTorrent.exe"=
"c:\\Documents and Settings\\All Users\\Dados de aplicativos\\NexonUS\\NGM\\NGM.exe"=
"c:\\Arquivos de programas\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Arquivos de programas\\Microsoft LifeCam\\LifeCam.exe"=
"c:\\Arquivos de programas\\Microsoft LifeCam\\LifeExp.exe"=
"c:\\Arquivos de programas\\ICQ6.5\\ICQ.exe"=

R1 bbcap;bbcap;c:\windows\system32\DRIVERS\bbcap.sys [2008-11-19 2944]
R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:\windows\system32\DRIVERS\cmdguard.sys [2008-10-15 99856]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:\windows\system32\DRIVERS\cmdhlp.sys [2008-10-15 31504]
R2 AntiVirMailService;Avira AntiVir Premium MailGuard;"c:\arquivos de programas\Avira\AntiVir PersonalEdition Premium\avmailc.exe" [2008-10-25 164097]
R2 antivirwebservice;Avira AntiVir Premium WebGuard;"c:\arquivos de programas\Avira\AntiVir PersonalEdition Premium\AVWEBGRD.EXE" [2008-10-25 258305]
R2 AVEService;Avira AntiVir Premium MailGuard helper service;"c:\arquivos de programas\Avira\AntiVir PersonalEdition Premium\avesvc.exe" [2008-10-25 41217]
R2 UxTuneUp;TuneUp Theme Extension;c:\windows\System32\svchost.exe -k netsvcs [2008-04-14 14336]
R3 RMSPPPOE;WAN Miniport (PPP over Ethernet Protocol);c:\windows\system32\DRIVERS\RMSPPPOE.SYS [2002-06-10 31232]
R3 VX1000;VX-1000;c:\windows\system32\DRIVERS\VX1000.sys [2008-10-16 1966312]
S1 avfwot;avfwot;c:\windows\system32\DRIVERS\avfwot.sys []
S2 MSCamSvc;MSCamSvc;"c:\arquivos de programas\Microsoft LifeCam\MSCamS32.exe" [2007-05-17 271720]
S3 avfwim;AvFw Packet Filter Miniport;c:\windows\system32\DRIVERS\avfwim.sys []
S3 ddsxeiservice;ddsxeiservice2;\??\c:\arquivos de programas\sXe Injected\ddsxei.sys [2008-09-16 46464]
S3 TuneUp.Defrag;TuneUp Drive Defrag Service;c:\windows\System32\TuneUpDefragService.exe [2008-10-02 355584]
S3 XDva195;XDva195;\??\c:\windows\system32\XDva195.sys []

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{b0524e22-9eb4-11dd-825c-000fead95b65}]
\Shell\AutoRun\command - F:\xih9.cmd
\Shell\explore\Command - F:\xih9.cmd
\Shell\open\Command - F:\xih9.cmd

*Newly Created Service* - PROCEXP90
.
Conteúdo da pasta 'Tarefas Agendadas'

2008-11-25 c:\windows\Tasks\1-Click Maintenance.job
- c:\arquivos de programas\TuneUp Utilities 2008\OneClickStarter.exe [2008-06-20 10:09]

2008-11-25 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\Erlandex\Configura []
.
- - - - ORFÃOS REMOVIDOS - - - -

Toolbar-{A057A204-BACC-4D26-C39E-35F1D2A32EC8} - (no file)
WebBrowser-{A057A204-BACC-4D26-C39E-35F1D2A32EC8} - (no file)
WebBrowser-{8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - (no file)


.
------- Scan Suplementar -------
.
FireFox -: Profile - c:\documents and settings\Rickgauden\Dados de aplicativos\Mozilla\Firefox\Profiles\vjcmlypo.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://prouni-inscricao.mec.gov.br/inscricao/consulta/nota_corte/resultado/login/
FF -: plugin - c:\arquivos de programas\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\arquivos de programas\K-Lite Codec Pack\Real\browser\plugins\nppl3260.dll
FF -: plugin - c:\arquivos de programas\K-Lite Codec Pack\Real\browser\plugins\nprpjplug.dll
FF -: plugin - c:\documents and settings\All Users\Dados de aplicativos\NexonUS\NGM\npNxGameUS.dll
FF -: plugin - c:\documents and settings\Rickgauden\Configurações locais\Dados de aplicativos\Google\Update\1.2.131.25\npGoogleOneClick6.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-25 17:01:57
Windows 5.1.2600 Service Pack 3 NTFS

Procurando processos ocultos ...

Procurando entradas auto inicializáveis ocultas ...

Procurando ficheiros/arquivos ocultos ...

Varredura completada com sucesso
arquivos/ficheiros ocultos: 0

**************************************************************************
.
--------------------- DLLs Carregadas Sob os Processos em Execução ---------------------

- - - - - - - > 'lsass.exe'(880)
c:\windows\system32\idmmbc.dll
c:\windows\system32\avsda.dll
.
Tempo para conclusão: 2008-11-25 17:04:13
ComboFix-quarantined-files.txt 2008-11-25 19:03:15

Pré-execução: 2.014.597.120 bytes disponíveis
Pós execução: 2,030,473,216 bytes disponíveis

WindowsXP-KB310994-SP2-Pro-BootDisk-PTG.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

253

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below a staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.com
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explaination about the tool. No input is needed, the scan is running.
• Notepad will open with the results, click no to the Optional_Scan
• Follow the instructions that pop up for posting the results.
• Close the program window, and delete the program from your desktop.

Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

Orange Blossom

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please Start a new topic.