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anti virus xp 2009


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#1 sb2007

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Posted 25 November 2008 - 10:25 AM

Hi all

Iam new to this blog... I need help to remove antivirus xp 2009 spyware from my computer....the story is something like this... one day when i was browsing net.. suddenly my laptop got restarted...then i saw a red colour button with "X" symbol in my task bar...i found that it is anti virus xp 2009.....it is not got installed but it is there in my laptop...it automatically gets installed when i open internet ..then i shut down immediately to stop installation...my system got slow...iam not able to remove from add and remove programs...can anybody help me how to remove it..and one more thing my laptop is given by my company...it has symantic fire wall..i shud not install another antivirus nor download...so please help me on this...

thankyou

Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal

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#2 quietman7

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Posted 25 November 2008 - 12:16 PM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

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#3 Layback Bear

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Posted 28 December 2008 - 12:09 PM

I agree with Bleepin' Janitor. I will give you a list of steps I did before I loaded kaspersky 2009.1. Unpluge comperer from net. 2. ran scans with the recommend programs and Zone Alarm. 3. Removed all anti virus, fire walls, anti malware, ect. 4. Used the search off of the start menu trying to find things that where left behind. Found some left here and there and in the Out Look Express. 5. Removed all and ran CCLeaner. I do all this because I have found that these programs might argue with your down loading a new internet security system. You can always install the removed programs at a later date. 6. Ran M/S Disc clean up. 7. Pluged back into the internet. 8. Installed Kaspersky,(store bought) and got all the updates with out a problem. 9. Scanned my computer and every thing is good. All these scans take time; it depends on the speed of your computer. Hope this helps.




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