Posted 28 December 2008 - 12:09 PM
I agree with Bleepin' Janitor. I will give you a list of steps I did before I loaded kaspersky 2009.1. Unpluge comperer from net. 2. ran scans with the recommend programs and Zone Alarm. 3. Removed all anti virus, fire walls, anti malware, ect. 4. Used the search off of the start menu trying to find things that where left behind. Found some left here and there and in the Out Look Express. 5. Removed all and ran CCLeaner. I do all this because I have found that these programs might argue with your down loading a new internet security system. You can always install the removed programs at a later date. 6. Ran M/S Disc clean up. 7. Pluged back into the internet. 8. Installed Kaspersky,(store bought) and got all the updates with out a problem. 9. Scanned my computer and every thing is good. All these scans take time; it depends on the speed of your computer. Hope this helps.