Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Blue Screen lockup

  • Please log in to reply
1 reply to this topic

#1 Angelique D

Angelique D

  • Members
  • 2 posts
  • Local time:06:53 AM

Posted 25 November 2008 - 10:18 AM

Last Wed. my son (playing world of warcraft) said multiple online screens would open occasionally. I was unable to look at the computer till Saturday, by that time Windows was completely locked up and went to the blue screen saying there was a physical dump to save computer. Pc-Cillin was running at the time but I had not updated in a while. However it will not open in safe mode. I can also not go to an earlier restore point, they are all gone even though I did not turn off system restore.

I am not able to open in Windows normal mode at all, I can open in safe mode, but am not able to connect to the internet. I stupidly clicked on an item Antivirus 2009 and then later found out it was a bug. I've borrowed my moms laptop and downloaded several programs to try and rid my computer of the problems but it continues to persist.

I've run malwarebytes several times it continues to find trojan agent tdss every time I restart. I tried sdfix, it ran in safe mode but can never run in normal mode as the computer goes to blue screen to fast. I've run stinger, I've run clean up, I can't run spybot.

I do not know what else to do I'm a novice at the tech stuff. Any help would be appreciated. If I've not listed all the information needed I'm sorry.


BC AdBot (Login to Remove)


#2 garmanma


    Computer Masochist

  • Members
  • 27,809 posts
  • Gender:Male
  • Location:Cleveland, Ohio
  • Local time:08:53 AM

Posted 25 November 2008 - 11:55 AM

You are infected. I will move you to the proper forum
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users