Posted 24 November 2008 - 03:02 PM
My laptop is about six months old, and ever since I bought it I have been having problems with sleep mode. When the problem occurs, the laptop screen turns black, but the power light remains on. After several minutes the computer will restart and I will receive a message that says something like, 'windows has experienced an unexpected shut down'. Then it tries to find the cause of the problem with no success. This used to happen only every once in a while, but now it seems to be happening more frequently. Is there a program that I'm running that might be interfering with sleep mode? I'm not sure if this problem ever occurs when trying to shut down the computer. I don't do that nearly as much.
Does anyone have any suggestions? I appreciate all replies!