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Virus Alert, Unable To Boot In Safe Mode. Now Won't Load Windows Fully.


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#1 Geebsie

Geebsie

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Posted 23 November 2008 - 11:40 PM

I'm thankfully able to post this from my Mac as my PC has died...which I shall now explain...I'm running XP Professional with SP3 and was watching a video online from sidereel.com (in FireFox) when my security centre popped up an alert telling me my automatic updates were turned off.

I fired up my Ad-Aware to see what was what and my computer died. Upon rebooting, the security centre told me the firewall and auto updates were now turned off (despite the firewall being on in the actual security centre), my Command Anti-virus then popped up telling me I had an infection of which the file was listed as "TDSSNPUR.DLL" and from what I can remember of the other info it said "W32" "trojan.KA (I think)" - sorry this can't be more specific but I'll get to that in a jiffy. The alerts were popping up very quickly and with the same details.

I then attempted to re-boot in safe mode to run malwarebytes or to have a look and see if I could manually delete it but safe-mode just loaded up a blank screen and froze.

I then tried re-loading windows (after finding this forum) in the hope the alerts would pop up again and I'd be able to give you more details. Unfortunately, my toolbar on bootup seems completely useless and won't load at all - not even to shut down the computer.

Thanks in advance.

Graham

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