Posted 22 November 2008 - 06:33 PM
I have this same problem on my desktop for almost a month now. I found this forum today and was thrilled until I downloaded the anti-malware and installed it...and then was not able to run it! I tried to run it from my desktop, a disk, directly from the C drive...it just won't work! When I double click on the desktop icon I get an hourglass which suggests that the program is trying to start, and then nothing. Is there any way around this? Please help! We're pulling our hair out over here and my husband is ready to throw the computer through the window!