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Cryp_FakeAV won't go away


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#1 bighef

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Posted 22 November 2008 - 08:10 PM

I'm running windows xp on a dell dimension. My real time antivirus is Trend Micro PC-cillin. I keep having the Cryp_FakeAV virus detected by Trend. I have downloaded and run Malwarebytes' Anti-Malware a couple of times but this thing keeps showing up again. Any suggestions would be greatly appreciated.

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#2 boopme

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Posted 22 November 2008 - 09:25 PM

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Follow with an SAS scan...

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 bighef

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Posted 22 November 2008 - 11:42 PM

Here is the scan log as requested, nothing on c drive, all on the backup drive j (note - the bleeping computer forums page no longer displays the boxes around different sections on a page. In other words the web page shows the text but the normal display seems to have been altered after the scan. My browser is firefox):

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/22/2008 at 10:20 PM

Application Version : 4.22.1014

Core Rules Database Version : 3648
Trace Rules Database Version: 1631

Scan type : Complete Scan
Total Scan Time : 01:11:50

Memory items scanned : 166
Memory threats detected : 0
Registry items scanned : 6200
Registry threats detected : 0
File items scanned : 182545
File threats detected : 103

Adware.Tracking Cookie
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@247realmedia[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@247realmedia[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@2o7[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ad.yieldmanager[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ad.yieldmanager[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@adbrite[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@adopt.euroclick[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@adopt.specificclick[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@adopt.specificclick[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@adrevolver[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@adrevolver[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ads.active[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ads.as4x.tmcs.ticketmaster[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ads.pointroll[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ads.shopthescene[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ads.sun[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ads.widgetbucks[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@advertising[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@aff.primaryads[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@anad.tacoda[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@anat.tacoda[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@apmebf[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@apmebf[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@atdmt[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@atwola[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@bizrate[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@brownshoe.112.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@bs.serving-sys[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@burstnet[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@casalemedia[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@casalemedia[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@chitika[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@collective-media[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@data.coremetrics[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@data.coremetrics[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@doubleclick[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@doubleclick[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@dynamic.media.adrevolver[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@dynamic.media.adrevolver[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@edge.ru4[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ehg-accuweather.hitbox[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ehg-chrysler.hitbox[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ehg-nestleusainc.hitbox[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ehg-shoes.hitbox[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ehg-theactivenetwork.hitbox[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@electronicarts.112.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@electronicarts.112.2o7[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@fastclick[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@footballfanatics.112.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@ge.112.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@guthyrenker.112.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@hitbox[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@hotels.112.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@iacas.adbureau[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@imrworldwide[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@insightexpressai[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@insightexpressai[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@interclick[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@landing.hitfarm[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@leapfrogonline.112.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@media.adrevolver[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@media.adrevolver[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@mediaplex[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@msnportal.112.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@overture[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@overture[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@pro-market[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@questionmarket[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@realmedia[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@realmedia[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@revsci[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@revsci[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@sacu.onlineaccounts[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@sacu.onlineaccounts[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@sales.liveperson[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@sales.liveperson[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@server.iad.liveperson[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@server.iad.liveperson[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@server.iad.liveperson[4].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@server.iad.liveperson[5].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@serving-sys[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@specificclick[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@specificmedia[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@statcounter[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@statse.webtrendslive[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@statse.webtrendslive[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@statse.webtrendslive[4].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@tacoda[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@tacoda[3].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@techtraditions[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@timeinc.122.2o7[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@tracker.diabetes[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@tracker.diabetes[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@trafficmp[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@trafficmp[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@tribalfusion[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@trvlnet.adbureau[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@www.clickmanage[2].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@www.googleadservices[1].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@www.googleadservices[4].txt
J:\Linda Backups\Linda 2008-11-15 18;01;41\Cookies\linda@www.googleadservices[5].txt

Rogue.AntiVirus 2009/Installer
J:\LINDA BACKUPS\LINDA 2008-11-15 18;01;41\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\WJTEG15M\AV2009INSTALL_880182[1].EXE
J:\LINDA BACKUPS\LINDA 2008-11-15 18;01;41\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\WJTEG15M\AV2009INSTALL_880182[2].EXE

#4 boopme

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Posted 23 November 2008 - 12:28 AM

Ok next run this and tell us what issues are left.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 bighef

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Posted 23 November 2008 - 08:24 AM

Nothing was detected.

Malwarebytes' Anti-Malware 1.30
Database version: 1417
Windows 5.1.2600 Service Pack 3

11/23/2008 7:21:04 AM
mbam-log-2008-11-23 (07-21-04).txt

Scan type: Quick Scan
Objects scanned: 57688
Time elapsed: 4 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 boopme

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Posted 23 November 2008 - 01:46 PM

Do you still have any issues?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 bighef

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Posted 23 November 2008 - 06:45 PM

I'll have to wait a few days to see if it is detected again. That seems to be its pattern. I've never had any performance issues, just the detection from Trend Micro. Hopefully the SAS cleaned it out. I just wish I knew how we are getting it. Probably from a website or email though we try to practice safe methods and common sense. Thanks for your help Boopme, I really do appreciate it. This is a great site.

Now I have to start on my other computer that the 18 year old uses. It has the fake_av virus along a couple of other detections. I will post that in a new topic thread though.

#8 boopme

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Posted 23 November 2008 - 07:02 PM

Sounds good ,let us know as there is a last step.
If the other machine is XP or Vista run those yools and post the logs in the new topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 bighef

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Posted 25 November 2008 - 06:46 AM

I had another detection of crypt_fakeav by Trend this morning during a real time scan. I only use the J drive for backing up data from the c drive. The virus was located at

J:\System Volume Information\_restore{D9D2E019-CC27-4FC5-9DA9-E4CE1651F745}\RP184\A0016768.exe

It was quarantined and I deleted it.

#10 boopme

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Posted 25 November 2008 - 12:22 PM

Thats good this step than should take care of that too.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 bighef

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Posted 25 November 2008 - 09:29 PM

Actions completed. Let's hope that got the last of this little bugger. Our IT guys at work are having to manually remove this as the Sophos antivirus software they are using is not always successful at removing this.

I'm repeating these steps on my other computer and will post the scan results in another thread later this week. Thanks.

#12 boopme

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Posted 25 November 2008 - 10:07 PM

Thats great news we will watch for your next post.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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