Posted 22 November 2008 - 06:57 PM
Hi, I'm hoping someone can help me with this one. I just recently went through a battle of eliminating a virus/malware/spyware, etc. I've finally eliminated that. But I assume I messed something else up because of the issue I'm going to mention here.
I am on Windows XP Home Edition. We have two logins set up, one for myself and one for my wife. After I reboot, this is what happens. I log in as myself and everything works just fine. If I click the Start Menu, the side of the frame that pops up says Windows XP Home Edition like it should.
Now I do a Start->Log Off->Switch User. It returns me to the log in page and I now select my wife's login. As the desktop loads, I hear the computer make the sound that you usually get when a process has shut down abnormally. Except there's no popup box or message box that shows up to alert you of an error. I then do a Start->Log Off->Switch User from her account and return to the log in page.
I again log in as myself. The desktop is there but now I see all the alerts that I heard when I went through my wife's login. They are Application Errors for a variety of executables.....SuperAntiSpyware, iTunesHelper, GoogleToolbarNotifier, etc.......things that I have installed. The error message is always the same:
The instruction at "0x00001000" referenced memory at "0x00001000". The memory could not be "read."
I also notice that when I click the Start button, the side of the frame that pops up no longer says Windows XP Home Edition. It says Windows Terminal Server.
Can anyone help? Thanks in advance!