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Photo

printer is slow to print


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#1 pennine

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Posted 22 November 2008 - 01:44 PM

hi all have an epsom dx4200 all in one if i decide to print from a web page i get the following
internet explorer security
a website wants to open web content using this progam on your computer
this program does not have a valid digital signature that verifies its publisher
this program will open outside of protected mode putting your computer at risk
you should only run programs
mame ..o1\ drivers\w32 x86\3\e- famtaee.exe
publisher sieko epsom corperation

allow dont allow
if i request to print a page it dislays this message i click allow and it takes hours to print off any help please :thumbsup:

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#2 hamluis

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Posted 22 November 2008 - 06:41 PM

If your spelling is correct...I think I'd do a couple of scans for malware.

Louis

#3 pennine

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Posted 22 November 2008 - 08:07 PM

what would you sugest i use to find malware , as computer is new with norton already installed.

#4 pennine

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Posted 23 November 2008 - 08:47 AM

still trying to sort out, brought computer with norton installed on it 3 months ago from p c w if i leave printer off for a few hours and turn on it will print documents requested a day before. malware was suggested as a cause how do i trace this and remove it

#5 hamluis

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Posted 23 November 2008 - 01:07 PM

Well...

a. Do you get this message with every webpage you attempt to print? If not, what particular page?

b. Do you get this message when attempting to print local (on drive) documents?

FWIW: Those versions of "Norton" (whatever) installed on systems...are only temporary and they need to be updated.

c. What programs do you have installed, updated, and running...that act as defense mechanisms on your system?

One list of programs that might be useful: http://www.bleepingcomputer.com/forums/t/405/antivirus-antimalware-and-antispyware-resources/

Louis

#6 pennine

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Posted 23 November 2008 - 02:47 PM

a tried to print from 2 websites same again
b tried to print photo with easy photo print said printing complete nothing
c norton 2008 ,windows defender
typed famtaee.exe in google and someone said it was to do with drivers?

#7 hamluis

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Posted 23 November 2008 - 03:46 PM

Well...I would have uninstalled, then reinstalled the printer.

Every print problem I've ever had...that's how I solved it.

As for <<and someone said it was to do with drivers?>>...I see a grand total of two entries for that spelling you gave us...and one of them is your post, while the other is not what I would consider a "reliable source", since there seems to be no one else in the universe who knows about this.

I stand by my original premises...but I've been wrong before :thumbsup:.

Louis

#8 pennine

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Posted 23 November 2008 - 07:21 PM

thanks louis i will give it a try




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