Posted 22 November 2008 - 12:14 PM
I think I accidently downloaded something that gave me a virus. Right after it downloaded, it opened up the My Computer and My Documents folder automatically. And I noticed that my computer was running something that seemed like all the time.
When I opened Internet Explorer, I noticed that it disabled the "Show Pictures" option, so I couldnt see any pictures.
I ran Norton 360, which found nothing but a couple tracking cookies. Then I ran Ad Aware, and it found a process running called csrssc.exe. I deleted it, restarted my computer, and now it won't start up. It seems like everything is running fine until I hit my name to log on after turning the computer on. Then all that happens is that I see only my background picture on the desktop and nothing else. No icons or task bar at the bottom. I also tried turning it on it Safe Mode, but the same thing happens.
I am on another computer right now typing this trying to figure out what I can do.
Also, I also noticed that this virus disabled the "Folder Options" under View inside folders.
What can I do to fix this problem/virus?
If I posted this in the wrong place, can you tell me where to post it? Thank you,