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Disconnect from Online games


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9 replies to this topic

#1 CHansohn

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Posted 21 November 2008 - 03:11 PM

I have been having a problem were I will be playing my online games then all of a sudden I get disconnected from the internet. Comcast has sworn up and down that the modem is fine which leaves the firewall router. I have a NetGear WNR834V v2 router and I have messed around with some settings turned the NAT to open and still nothing. I have really had problems solving this since it seems to be random. I get disconnected and then like right after word I can reconnect. any insight other then get a new router would be nice since the unit is only a year old and it cost quite a bit to get it.

CPU = Intel i7 950
Motherboard = Asus P6X58D
RAM = Corsair XMS3 DDR3 6X 2GB
Power Supply = Corsair AX1200W
Graphics Card = GTX 580 2-way SLI


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#2 nigglesnush85

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Posted 23 November 2008 - 02:03 PM

Hello CHansohn,

What games are causing this? I had this problem with BF2, I solved it by reinstalling punk buster.
Regards,

Alan.

#3 CHansohn

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Posted 23 November 2008 - 03:07 PM

Its not just games but everything. it like the router does a quick reboot and then all is well for a little while.

CPU = Intel i7 950
Motherboard = Asus P6X58D
RAM = Corsair XMS3 DDR3 6X 2GB
Power Supply = Corsair AX1200W
Graphics Card = GTX 580 2-way SLI


#4 nigglesnush85

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Posted 23 November 2008 - 03:47 PM

The event viewer may give some more information.

1. Click Start select run
2. Type eventvwr.exe
3. Press enter
4. Search through the groups for errors and warnings.
5. Double click on each error and or warning.
6. Locate the copy to clipboard button, Posted Image (under the two arrows)
7. Let us know what you find. (paste the results)
Regards,

Alan.

#5 CHansohn

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Posted 23 November 2008 - 06:19 PM

there were a few errors stating that my ip address was denied by the DHCP server. the DHCP server sent a DHCPNACK message.

CPU = Intel i7 950
Motherboard = Asus P6X58D
RAM = Corsair XMS3 DDR3 6X 2GB
Power Supply = Corsair AX1200W
Graphics Card = GTX 580 2-way SLI


#6 nigglesnush85

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Posted 24 November 2008 - 07:57 AM

Is the system set with a static IP address? Also is the DHCP feature turned on in the router?
Regards,

Alan.

#7 CHansohn

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Posted 24 November 2008 - 11:43 AM

No the system gets a new IP address every boot. Yes the DHCP feature is on.

CPU = Intel i7 950
Motherboard = Asus P6X58D
RAM = Corsair XMS3 DDR3 6X 2GB
Power Supply = Corsair AX1200W
Graphics Card = GTX 580 2-way SLI


#8 nigglesnush85

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Posted 24 November 2008 - 05:31 PM

Does the router make logs? If so, check the logs for unusual activity.
Does this happen for normal browsing?
Have you reset the router?

Can you post the full event viewer error message?
Regards,

Alan.

#9 CHansohn

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Posted 25 November 2008 - 04:11 PM

Ok I got it working. just unplugging the whole network for a day and reseting everything seemed to fix it. thx for you help thou.

CPU = Intel i7 950
Motherboard = Asus P6X58D
RAM = Corsair XMS3 DDR3 6X 2GB
Power Supply = Corsair AX1200W
Graphics Card = GTX 580 2-way SLI


#10 nigglesnush85

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Posted 26 November 2008 - 01:42 PM

Thats great news, thanks for letting us know :thumbsup:
Regards,

Alan.




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