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iPod shuffle shows in my Comp, but not in iTunes


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#1 biren

biren

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Posted 21 November 2008 - 01:36 AM

my son just got a 1GB iPod Shuffle.
so i downloaded and installed itunes (8.01).
but iTunes didnot detect the iPod - though the iPod and its contents were visible as a removable drive in 'my computer'.

i uninstalled and reinstalled iTunes more than 4 times - without success.

the message i got (after the iTunes took about 5 minutes to load and show up) was that iTunes was not properly installed and needs to be reinstalled.

do i need to give more info?
please let me know.

regards
biren

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#2 trashcan7

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Posted 01 December 2008 - 10:48 PM

Hopefully this helps: http://support.apple.com/kb/TS1363




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