Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Cannot delete temporary internet files


  • Please log in to reply
1 reply to this topic

#1 hotasice141

hotasice141

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:03:36 AM

Posted 20 November 2008 - 10:07 PM

I seem to have some sort of virus embedded in my temporary internet files. When I try to delete the folder in internet options, my computer restarts immediately. Same thing occurs when I run cleanmgr. The problem is that no spyware/adware/malware/virus remover I've tried can find the specific problem. They all say I'm clean. Specifically, I've ran stinger, ad-aware, spy bot, superantispyware, and malwarebytes

The virus in the temporary internet files is disabling malwarebytes from completely removing antivirus2009 as well. I'll run malwarebytes, seemingly remove antivirus 2009, only to see it then reappear. antivirus2009 kept trying to crash my computer while running malwarebyres, but i configured my rpc so that it would not be able to restart. However, this rpc configuration is still not stopping my computer from restarting when I try to delete the temporary internet files.

Thanks for any suggestions. I'm not sure what other software I can really try at this point. If I can find a way to stop my computer from restarting and delete the temporary interntet files I may be fine. Also, all of my mp3s and video files had their icons changed to a black box

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,220 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:04:36 AM

Posted 20 November 2008 - 10:30 PM

Hello please save this file cleaner to the Desktop. Then boot to safe mode and run it. Then run MBAM again and post its log.

How to start Windows in Safe Mode

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users