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physically broken front usb port


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#1 jman1717

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Posted 19 November 2008 - 10:51 PM

have a compaq presario sr1120nx desktop XP. my son physically broke the usb port on the front. took it apart and the metal prongs are all broken. the ports on the back do not work either now. It apparently destroyed everything that tied in to this usb (memory card reader, sd reader. so if I just buy this replacement part#5069-6325 ($20) and install it will it fix my problem, or could it be the mother board? The reason i ask is the mother board has 4 ports built in to it. I figured they would still work, but they do not. hate to try to fix it and it be something else, when i'm going to get a laptop on BF. Just trying to get it fixed so i can give it to my nephew. thanks for any suggestions

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#2 Queen-Evie

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Posted 19 November 2008 - 11:06 PM

Jman, I cannot help you with your USB port issue, but I can suggest that you read the following before BF. Grinler posted it a few days ago.

15 Tips for Buying a Black Friday Notebook (or Not Buying One)

#3 jman1717

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Posted 19 November 2008 - 11:26 PM

thank you queen, ROLL TIDE

#4 dc3

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Posted 19 November 2008 - 11:31 PM

The USB ports on the front are connectedto the motherboard by a five pin connector, if you disconnect these connectors it may work. If you don't know which wires they are try following the wires from the front port. If it doesn't work, then you may have shorted out the ciruit.

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#5 jman1717

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Posted 20 November 2008 - 08:29 AM

i disconnected the 5 pin wire running to the motherboard and rebooted. the ports on the back still do not work. under device manager it says they are working correctly. I must have shorted out the circuit llike you said dc3. now what is the procedure to fix it. replace what? thanks

#6 dpunisher

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Posted 20 November 2008 - 09:36 AM

Assuming the USB ports are fried, the easiest solution is to get a USB card and install it in a free PCI slot(assuming you have a slot open) and get another card reader. Total cost should be about $30 US.

Just an example: http://www.newegg.com/Product/Product.aspx...N82E16815166001

http://www.newegg.com/Product/Product.aspx...N82E16820192504

Make sure the replacement card has the right internal connector to mate with you front mount card reader.

Edited by dpunisher, 20 November 2008 - 09:36 AM.

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