Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

malware / spyware/ virus


  • This topic is locked This topic is locked
1 reply to this topic

#1 jerrysturge

jerrysturge

  • Members
  • 12 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Minnesota
  • Local time:05:39 AM

Posted 19 November 2008 - 08:34 PM

I am running symantec corporate anti virus and I keep getting Backdoor.tidserv that is partial remove needing a reboot and the file says tdss01gh.dll and I also get Trojan horse with file tdssmqlt.sys. It doesn't get deleted .

I had a real problem with spyware and ran malwarebytes and ccleaner. These files seem to be what's left.

should the get deleted and how?

BC AdBot (Login to Remove)

 


#2 Animal

Animal

    Bleepin' Animinion


  • Site Admin
  • 35,099 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Where You Least Expect Me To Be
  • Local time:04:39 AM

Posted 19 November 2008 - 10:47 PM

You have a log that needs to be properly posted, see this link, therefore, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".

To avoid confusion, I am closing this topic.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
Andrew Brown (1938-1994)


A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


Follow BleepingComputer on: Facebook | Twitter | Google+




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users