I had to put a new hard drive in my laptop which is an Acer Aspire 3680 which was running Windows Vista Home Basic. I never made recovery disk for my system so I purchased the recovery disks from Acer. I put the new hard drive in and went to load the recovery disks. Nothing happend. So I called Acer and they told me I had to download a file that would format the hard drive to their specs. The file was called InitialHDD. I put this disk in and it asked if I wanted to format the drive so I said yes. It took a couple of minutes and it said "you can use Acer backup disk to restore your system now". Then under that it gives me a command promp of A:\>_ I put the disk it at this point and nothing happens. I restart the computer with the disk in and nothing happens. I have gone into bios and changed the boot order so the cd rom loads first and nothing happens. I have called Acer and they will not help me because it is out of warranty. I need to get this up and running. I need help!!
P.S. I know that the hard drive is good because I loaded Windows XP on it and I had no problems.
Edited by phoenix79, 19 November 2008 - 05:19 PM.