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USB 2.0 Driver issues


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#1 sportnawoody

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Posted 19 November 2008 - 10:14 AM

I have an external drive that consists of a an old 3.5 IDE hard drive and a usb enclosure kit. I recently reformatted my computer and now I am unable to get my drive to work at USB 2.0 speeds. I have consulted the manual and there is no information about this. I have tried multiple times to uninstall the driver and manually install drivers, but I have been unable to find a driver that gets usb 2.0 speeds.

Some potentially useful information:
I am running Vista SP1 x86
I know the issue is not the physical USB ports because my usb flash drive works at 2.0 speeds.
Before reformatting the external drive functioned at USB 2.0 speeds
I've ensured my computer is free of viruses, malware, etc.
I had problems with vista assigning the wrong driver to a USB mouse, which I was able to fix.

Any thoughts?

Thanks in advance.

Edited by sportnawoody, 19 November 2008 - 10:32 AM.


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#2 garmanma

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Posted 19 November 2008 - 04:56 PM

If you tried the hard drive in the same port as the flash drive and it's still slow, I might try a new USB cable
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#3 sportnawoody

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Posted 19 November 2008 - 08:09 PM

The ports and the cable are not the problem (I just checked.) I feel that this is definitely a driver issue.

When plugging it in I get a message that says, "This device can perform faster if it is plugged into a high speed port."

#4 hamluis

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Posted 20 November 2008 - 08:23 AM

That message indicates that the port you are using...is only running at USB 1.0/1.1 speed.

Perhaps you need to check your motherboard documentation.

System/motherboard manufacturer and model?

Louis

#5 sportnawoody

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Posted 20 November 2008 - 08:30 AM

The problem I'm having is on a crappy gateway laptop. I'm not sure about the MB manufacturer. But again, I'm pretty sure that the problem has to be with drivers because only one device is having this problem and because it happened right after a reformat.

Andy




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