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I know I am infected!


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#1 lanimac

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Posted 18 November 2008 - 11:45 PM

These are making me crazy! For about a month now, I've been getting these ads that pop up in an IE window. I'm big on gaming and these are making it practically impossible to play because they freeze everything whenever they show up. I've run McAfee, WindowsLive One Care and also Windows Defender and not a one of them can find anything. Under processes just a little while ago, I saw a couple I had never seen before. One was wowexec.exe (with the indention in front of it), and mad.exe. I've been trying to research the two and Boy! Talk about mixed feelings on what they are! And, you get someone like me who is fairly new to the inner-workings of my puter, and I am confused! It says maybe to start in 'safe' mode. I'll have to say "Duh!" because I do not know what that mode is. If you can help me, please do because I'm missing out on a lot of fun gaming!

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#2 boopme

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Posted 18 November 2008 - 11:49 PM

Hi please run this MBAM scan and post the log.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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