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Spyware and Hijackthis log


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3 replies to this topic

#1 Masonite

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Posted 05 August 2004 - 02:27 PM

I have spyware that won;t die. I ran adaware and spybot, removed regisrty keys that were aparent to me and killed bad processes and they all come back. I am missing something but not sure what. Her eis the log. Please help.

Logfile of HijackThis v1.98.0
Scan saved at 2:17:29 PM, on 8/5/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Intuit\Track-It!\ChannelDeploy.sys
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Intuit\Track-It!\PRISMXL.SYS
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\TIREMOTE\wuser32.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Track-It! Deploy\Client\PTClient.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Documents and Settings\tstubblefield\Desktop\HijackThis.exe
C:\WINDOWS\System32\FonVqeWV.exe
C:\WINDOWS\System32\FonVqeWV.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.frontdoor.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?p...er=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Masonite International IT
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.premdor.com:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = webmail.masonite.com;sw002trackit.masonite.com;tpanpm.masonite.com;masonite.premdor.com;carrick.masonite.com;stromuald.masonite.com;vw065ship.masonite.com:8080;10.34.1.101;<local>
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKLM\..\Run: [Prism Deploy Client] "C:\Program Files\Track-It! Deploy\Client\PTClient.exe" /Subscriber
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [5ZH7YST2E@WD@H] C:\WINDOWS\System32\Tzg9525W.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Masonite.com
O17 - HKLM\Software\..\Telephony: DomainName = masonite.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FC3A339E-1769-419A-B555-764BC74032BC}: Domain = masonite
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Masonite.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Masonite.com

Thanks

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#2 Grinler

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Posted 06 August 2004 - 09:26 AM

Hi, you have a Peper infection

Download the removal tool :

http://www.memorywatcher.com/uninst.exe

! NOTE: YOU MUST BE ONLINE WHEN RUNNING IT and let is have access to pass the firewall.

!!! Please run this twice with a reboot in between.


I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these if they are there. Then click the Fix button
O4 - HKLM\..\Run: [5ZH7YST2E@WD@H] C:\WINDOWS\System32\Tzg9525W.exe


Reboot your computer into Safe Mode and delete the following files:

Then delete these files or directories (Do not be concerned if they do not exist)
C:\WINDOWS\System32\Tzg9525W.exe

Disable System Restore. You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore
or

Windows XP System Restore Guide

Renable system restore with instructions from tutorial above

Reboot your computer to go back to normal mode and post a new log.

#3 Masonite

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Posted 06 August 2004 - 10:46 AM

Logfile of HijackThis v1.98.0
Scan saved at 10:40:20 AM, on 8/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Intuit\Track-It!\ChannelDeploy.sys
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Intuit\Track-It!\PRISMXL.SYS
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\TIREMOTE\wuser32.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Track-It! Deploy\Client\PTClient.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEAKSYSTEMTRAY.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Documents and Settings\tstubblefield\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.frontdoor.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/1Q00CDT/0409/bl8.asp
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.compaq.com/1Q00CDT/0409/bl7.asp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Masonite International IT
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.premdor.com:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = webmail.masonite.com;sw002trackit.masonite.com;tpanpm.masonite.com;masonite.premdor.com;carrick.masonite.com;stromuald.masonite.com;vw065ship.masonite.com:8080;10.34.1.101;<local>
F0 - system.ini: Shell=
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Track-It! Workstation Manager Service Monitor] C:\WINDOWS\TIREMOTE\TIServiceMonitor.exe
O4 - HKLM\..\Run: [Prism Deploy Client] "C:\Program Files\Track-It! Deploy\Client\PTClient.exe" /Subscriber
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Masonite.com
O17 - HKLM\Software\..\Telephony: DomainName = masonite.com
O17 - HKLM\System\CCS\Services\Tcpip\..\{FC3A339E-1769-419A-B555-764BC74032BC}: Domain = masonite
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Masonite.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Masonite.com


It looks like it's gone. I ran all the tools I had except that one you told me too. You'd think after having so many machien with spyware I would know how to fix them. Thanks a million and as always you have saved my sanity.

#4 Grinler

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Posted 06 August 2004 - 11:03 AM

:thumbsup:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.




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