Posted 18 November 2008 - 11:20 PM
I'm having a real problem, and I can't fix it - I'm hoping someone else can.
The other day I was surfng the internet, and apparently my pc got infected. Here's the details of what's going on, as best I know them:
1) I have a small red "X" that shows up on the bottom right of my screen on the toolbar. Every few minutes, it makes a pop sound and a little window
opens up, attached to the X like a word balloon and inside the balloon it says "Your computer is infected! Windows has detected a spyware infection!It is
recommended to use special antispyware tools to prevent data loss. Windows will now download and install the most up-to-date anti-spyware for you.
Click here to protect your computer from spyware"
2) When I click on the balloon as it suggests, nothing happens.
3) I'm using AVG 8.0.175 free anti-virus software, and have been for some time
4) I've also been using for some time, a program called "webroot spy sweeper I have it set to automatically sweep my pc every morning at 2am. Then in the
morning when I get up, I look at the log it generates and delete whatever junk it's found
5) Last night I turned my computer off and today when I booted it up, a message popped up from AVG that said "multiple threat detection". It said it found
something called "Win32/Heur" and it found it in several places (C:\Windows\system32\wini10255.exe and in my temporary internet files, too).
6) When this AVG window was open, it had a button that said something like "remove threat". I clicked it, and if I remember correctly, it said it didn't remove
it, or it wasn't able to.
7) I also periodically run a program called "Win Cleaner One Click Cleanup" to get rid of temp files, clean my registry, etc.
So far, nothing seems to work to get rid of this thing. Right now, I CANNOT afford to go out and but any software to get rid of it. As for now, it's mainly an annoyance because that little balloon keeps popping up. My computer doesn't seem any slower, or anything, but I know this can't be good. Can anyone help me get rid of it?
Oh, and just for my own curiosity's sake.... is there a difference between spyware and a virus? Because so far, I've seen my pc identify this thing as both. Oh and I run Windows XP as my OS.
Sorry to be so long-winded, but I wanted to provide as much detail as possible. Thanks in advance for any and all help -