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Windows Explorer won't start automatically at startup


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#1 drabble

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Posted 18 November 2008 - 06:27 PM

I've not come across this, but after removing a bunch of spyware and viruses off a friend's PC, it won't start Windows Explorer at boot up. They choose their user and enter their password, and then... nothing.

cntrl-alt-delete to start task manager works, and from there you can File/Run/explorer.exe and everything is perfect.

Any idea what is blocking the autostart of explorer.exe and how to fix it?

(my second post... my first was to give someone else the correct answer to his problem)

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#2 shockwaveaz

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Posted 18 November 2008 - 07:00 PM

Did you check the reg key? HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon the value for shell should be Explorer.exe

#3 drabble

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Posted 18 November 2008 - 09:16 PM

did not. but will check.

#4 KamakaZ

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Posted 18 November 2008 - 09:43 PM

A Repair Install of windows should be able to fix this, not the recover console, it's the second R option. You'll be able to do thisfrom the Windows XP install CD (just as if you were installing a fresh install).

This should only be attempted if they have a partition for the system and another for their data, or you should back-up data before hand.

Good luck

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