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Sotfone Tracker


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4 replies to this topic

#1 George1946

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Posted 18 November 2008 - 03:13 PM

I use Firefox as my web browser. It updated itself to version 3.0.4 the other day. Having done so it warned me that my version of sotfone tracker was not compatible with the latest version of Firefox. I contacted Firefox and they pointed me in the direction of bleepingcomputer.com. I did a full scan using my KIS 2009 AV suite and nothing was reported as a problem. Then I contacted Kaspersky and they just want me to send them a screen dump of the Firefox message which I can't do until the next update (according to Firefox). Having Googled sotfone tracker I suspect that it is a Trojan of some kind.

How do I get rid of it? I am very much a novice at this so if you can help me please lead me gently through the maze.

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#2 garmanma

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Posted 18 November 2008 - 07:19 PM

Welcome to BC.
Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
Mark
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#3 George1946

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Posted 19 November 2008 - 01:42 PM

Thanks for that. I have downloaded and run Anti-Malware as you suggested. This is the logfile

Malwarebytes' Anti-Malware 1.30
Database version: 1412
Windows 5.1.2600 Service Pack 3

19/11/2008 17:31:36
mbam-log-2008-11-19 (17-31-36).txt

Scan type: Quick Scan
Objects scanned: 44813
Time elapsed: 4 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 6

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{0bd071a6-c989-49e8-9b8e-80f92a868e26} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e2090673-256b-4632-94ee-fec7f551543c} (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\734914 (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Scott\My Documents\My Music\My Music.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Scott\My Documents\My Pictures\My Pictures.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Scott\My Documents\My Videos\My Video.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\Scott\My Documents\My Documents.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Antivirus Scan.url (Trojan.Zlob) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Start Menu\Online Spyware Test.url (Trojan.Zlob) -> Quarantined and deleted successfully.



No mention of sotfone tracker and kaspersky has missed these entries.
George

#4 garmanma

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Posted 19 November 2008 - 02:35 PM

Please reboot your computer and update Malwarebytes. This time do a FULL scan and post the new log here
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 George1946

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Posted 20 November 2008 - 03:00 PM

Updated and a FULL scan done
Malwarebytes' Anti-Malware 1.30
Database version: 1414
Windows 5.1.2600 Service Pack 3

20/11/2008 19:58:55
mbam-log-2008-11-20 (19-58-55).txt

Scan type: Full Scan (C:\|)
Objects scanned: 87359
Time elapsed: 44 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


This is the log




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