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Removing Torjan.Vundo.B


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16 replies to this topic

#1 bonna

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Posted 07 May 2005 - 05:34 PM

Hi there,
I have a dll (C:\windows\java\classes\doceula.dll) in my computer infected with Trojan.Vundo.B virus as per Nortan AV. I am not able to remove this as this dll is being used in explorer.exe process. Tried Symantec's Trojan removal tool also but still can't delete this file.

Below is HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 23:04:59, on 07/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
C:\Program Files\IBM\SQLLIB\bin\db2dasstm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\IBM\SQLLIB\BIN\iwh2log.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\IBM\SQLLIB\BIN\iwh2serv.exe
C:\PROGRA~1\IBM\SQLLIB\bin\db2fmp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Virgin Net Broadband\Dragdiag.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Kerio\Personal Firewall 4\kpf4gui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\SECRETMAKER\secretmaker.exe
C:\Program Files\TrojanHunter 4.0\TrojanHunter.exe
C:\Program Files\TrojanHunter 4.0\THGuard.exe
C:\Documents and Settings\Gagan\My Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.tiscali.co.uk/products/index_de...845-08456650888
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Documents and Settings\Gagan\Application Data\Mozilla\Profiles\default\carbry27.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Gagan\Application Data\Mozilla\Profiles\default\carbry27.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {44240BB5-BD7D-4D49-A1AA-8AB0F3D3CB44} - C:\WINDOWS\java\CLASSES\doceula.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\KODAK\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\SECRETMAKER\secretmaker.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Kill popup - {0A9F8624-4221-4508-9636-69ABD753695A} - C:\Program Files\PopUpBuster\popupbuster.exe (file missing)
O9 - Extra 'Tools' menuitem: Kill popup - {0A9F8624-4221-4508-9636-69ABD753695A} - C:\Program Files\PopUpBuster\popupbuster.exe (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://hindi.india-today.com/tdserver.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2245a06fb5c004...ip/RdxIE601.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - http://us.dl1.yimg.com/download.yahoo.com/.../yse/ymmapi.dll
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
O16 - DPF: {F04F4F32-6457-401A-8169-D2773DDFF930} - http://us.dl1.yimg.com/download.yahoo.com/...ropper1_3uk.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{85A23F2D-ECC9-45E1-8384-B84DBFDF9B29}: NameServer = 194.168.4.100 194.168.8.100
O20 - Winlogon Notify: doceula - C:\WINDOWS\java\CLASSES\doceula.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CA-License Client (CA_LIC_CLNT) - Unknown owner - C:\WINDOWS\Lic98Rmt.exe
O23 - Service: CA-License Server (CA_LIC_SRVR) - Unknown owner - C:\WINDOWS\Lic98RmtD.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: DB2 - DB2 (DB2) - International Business Machines Corporation - C:\PROGRA~1\IBM\SQLLIB\bin\db2syscs.exe
O23 - Service: DB2DAS - DB2DAS00 (DB2DAS00) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\\bin\db2dasrrm.exe
O23 - Service: DB2 Warehouse Logger (DB2DWLogger) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\iwh2log.exe
O23 - Service: DB2 Warehouse Server (DB2DWServer) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\iwh2serv.exe
O23 - Service: DB2 Governor (DB2GOVERNOR) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2govds.exe
O23 - Service: DB2 JDBC Applet Server (DB2JDS) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2jds.exe
O23 - Service: DB2 Security Server (DB2NTSECSERVER) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2sec.exe
O23 - Service: DB2 Remote Command Server (DB2REMOTECMD) - International Business Machines Corporation - C:\Program Files\IBM\SQLLIB\BIN\db2rcmd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Kerio Personal Firewall 4 (KPF4) - Kerio Technologies - C:\Program Files\Kerio\Personal Firewall 4\kpf4ss.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe


I have never used HJT before. How can I delete above infected dll file ?

Many thanks !!!

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#2 pskelley

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Posted 07 May 2005 - 07:40 PM

Hello bonna, Welcome to BleepingComputer. This is a nasty infection and I do have a canned fix but it is complex and not any fun. That's the bad news, the good news is the Symantec updated their tool for this new Trojan.Vundo.B. In order for you to be successful you must follow the directions in the Symantec information completely and run the tool exactly as directed. Once this is complete the post a new HJT log and we will clean up what is left.

Thanks...pskelley
HJT Team

http://securityresponse.symantec.com/avcen...moval.tool.html
MS-MVP Windows Security 2007-08
Proud Member ASAP
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#3 bonna

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Posted 08 May 2005 - 09:15 AM

Hi pskelly,
I tried Symantec's tool but of no use. The infected file is still there.

Thanks.

#4 pskelley

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Posted 08 May 2005 - 09:56 AM

Bonna, I gave the Symantec tool to two of you who were infected at almost the same time. The other person cleaned the file with the tool. I suggest you try again and make sure you are following the directions exactly. When you post back again, include a new log. pskelley
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#5 pskelley

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Posted 08 May 2005 - 10:35 AM

Hello bonna, I will suggest you review the information in the Symantec link carefully:
This tool is designed to remove the infections of Trojan.Vundo.B.

Important:

The removal tool must be run in safe mode - see step 7 below for instructions on how to do this.

If you are on a network or have a full-time connection to the Internet, such as a DSL or cable modem, disconnect the computer from the network and Internet. Disable or password-protect file sharing, or set the shared files to Read Only, before reconnecting the computers to the network or to the Internet. Because this worm spreads by using shared folders on networked computers, to ensure that the worm does not reinfect the computer after it has been removed, Symantec suggests sharing with Read Only access or by using password protection.

read the balance of the information and make sure it is being followed 100%. We only have one option to the Symantec removal tool and I am posting it for you below.

____________________________________________________________


Step 1:

Please download Process Explorer by Systernals from HERE

Also download KillBox by Option^Explicit from HERE


Step 2:

Download the file and save it to your desktop:

FixVundo Registry File


Step 3:

Print out the following instructions as you will not have Internet Access for the rest of this fix.

Then boot up in SAFE MODE

The rest of this fix must be done in safe mode.


Unzip Process Explorer and double click on procexp.exe

In the top section of the Process Exlporer screen double-click on winlogon.exe to bring up the winlogon.exe properties screen. Click on the Threads tab at the top.

Once you see this screen click on each instance of doceula.dll once and then click the kill button.

After you have killed all of the doceula.dll's under winlogon click OK.

If you see any .ini or ,bak files with either the same name or the file name in reverse, kill them as well

Next double-click on explorer.exe, select the Threads tab, and again click once on each instance of doceula.dll then click the kill button.

If you see any .ini or ,bak files with either the same name or the file name in reverse, kill them as well

Once you have done that click OK again.

Next run HijackThis and place a check beside each of the following.


O2 - BHO: MSEvents Object - {44240BB5-BD7D-4D49-A1AA-8AB0F3D3CB44} - C:\WINDOWS\java\CLASSES\doceula.dll
O20 - Winlogon Notify: doceula - C:\WINDOWS\java\CLASSES\doceula.dll


Now click fix checked and close HijackThis.


Now double-click on the vundo.reg file that you saved on your desktop earlier and allow it to merge with the registry.

Step 4:

Double click on Killbox.exe and then check the delete on reboot button.

Enter the following filepath and filename into the Full path of file to delete box

C:\WINDOWS\java\CLASSES\doceula.dll

Click the red circle with the white x and say yes to the delete prompt and allow it to reboot now.

After your computer has rebooted please run Hijackthis again and post a new HijackThis log.

Edited by pskelley, 08 May 2005 - 10:49 AM.

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#6 bonna

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Posted 12 May 2005 - 04:07 AM

I can't find any instance of doceula.dll under winlogon.exe.

#7 pskelley

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Posted 12 May 2005 - 06:59 AM

Please post a new log, I can tell nothing without it. Thanks...pskelley :thumbsup:
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#8 bonna

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Posted 12 May 2005 - 11:32 AM

Logfile of HijackThis v1.99.1
Scan saved at 23:25:42, on 11/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Virgin Net Broadband\Dragdiag.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\TrojanHunter 4.0\THGuard.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Documents and Settings\Gagan\My Documents\framxpro\FreeRAM XP Pro 1.40.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.tiscali.co.uk/products/index_de...845-08456650888
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Documents and Settings\Gagan\Application Data\Mozilla\Profiles\default\carbry27.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Gagan\Application Data\Mozilla\Profiles\default\carbry27.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: MSEvents Object - {44240BB5-BD7D-4D49-A1AA-8AB0F3D3CB44} - C:\WINDOWS\java\CLASSES\doceula.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Documents and Settings\Gagan\My Documents\framxpro\FreeRAM XP Pro 1.40.exe" -win
O4 - HKCU\..\RunOnce: [CleanUp!] C:\PROGRA~1\CleanUp!\CleanUp.exe /WindowsRestart
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Kill popup - {0A9F8624-4221-4508-9636-69ABD753695A} - C:\Program Files\PopUpBuster\popupbuster.exe (file missing)
O9 - Extra 'Tools' menuitem: Kill popup - {0A9F8624-4221-4508-9636-69ABD753695A} - C:\Program Files\PopUpBuster\popupbuster.exe (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://hindi.india-today.com/tdserver.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/2245a06fb5c004...ip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} - http://us.dl1.yimg.com/download.yahoo.com/.../yse/ymmapi.dll
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
O16 - DPF: {F04F4F32-6457-401A-8169-D2773DDFF930} - http://us.dl1.yimg.com/download.yahoo.com/...ropper1_3uk.cab
O20 - Winlogon Notify: doceula - C:\WINDOWS\java\CLASSES\doceula.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe

#9 pskelley

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Posted 12 May 2005 - 12:46 PM

Hello bonna, I have looked over your newest log and I am sorry to report that nothing has changed. Let me attempt to apologize but these malware writers are pushing their junk onto folk's computers faster than we can fiqure out how to remove it. Until Symantec updated their Vundo removal tool to also remove this version we had only the manual fix and nothing has changed. While the Symantec tool does not work all of the time, the importance of following the instructions is paramount as the stuff updates so fast you waste your efforts if trying to kill it while online. I have only two suggestions for you:

1) Read the directions again, and try the Symantec tool, try it twice, try it three times...sometimes that will work. If this tool does not work, and by now you are well aware of the two lines you are trying to remove, then try the manual fix again. I checked with the resident expert and that fix is correct, and we have no other solution at this time.

I will link you to information at Google so you can see what you are up against.

http://www.google.com/search?hl=en&q=Troja...G=Google+Search

I wish I could offer more, like the address and phone number of the folks who sent this trojan your way, but at this time I have nothing more to offer. If you are successful, please post a new log. If anything new occurs in the way of removal information I will surely post it for you.

Thanks...pskelley
HJT Team

Edited by pskelley, 12 May 2005 - 12:47 PM.

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#10 bonna

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Posted 13 May 2005 - 03:40 AM

Hello Pskelley,
Thanks for you help. I know you tried your best.
I have given up on Symantecs tool. Tried 4 times so far but all in vain.
I have found out one more solution to delete this bugger manually from another discussion forum. Will try that later today and let you know the solution.

Cheers !
Bonna

#11 pskelley

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Posted 13 May 2005 - 07:37 AM

Hi Bonna, :thumbsup: I am sorry we did not have more success with this trojan. I am working with several of these infections and I can report that a couple were resolved with Symantec's tool and a couple with the manual ifx. The jury is still out on a few. The different forums work closely together at sharing information and I would sure appreciate any fix that is out there that is not known about. Good luck to you at finding a way short of reformatting to remove it. Phil

Thanks...pskelley
TomCoyote forum
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#12 bonna

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Posted 15 May 2005 - 05:42 AM

I am trying on other forums like hijackthis.de & geekstogo.com but still no luck. :thumbsup:(
One thing I am really baffled about is that why can't I see the infected dll (doceula.dll) under winlogon.exe thread using procexp. But its there in HJT log.

Thanks.

#13 pskelley

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Posted 15 May 2005 - 08:30 AM

Hi Bonna, First let me say I am sorry :thumbsup: that you could not find additional information to kill this trojan. While there is a little friendly "competition" most all forums especially those who are members of ASAP cooperate with each other. We are all after the same thing, to clean this garbage from your computer. Please understand that we will stay with you until this trojan is clean as we all have something to learn from a varient that will not go. I went back to look at the manual fix and I noticed this:
One of our experts with the Regedits involved in the cleaning process posted this fact:

Vundo.B is using a different CLSID {44240BB5-BD7D-4D49-A1AA-8AB0F3D3CB44} so the reg file needs to be updated. This one should work for both versions.

and this happened at just about the time you were trying to remove your trojan. It is possible that the trojan mutated and the regedit was not effective against it. This all occured around 5/11-12, and that was when the Regedit was updated. So even if you tried it several times it is possible that because of the mutation, it was not effective for your variety. What I would like you to do is try the manual fix again, and as you go through the steps please write down anything you think might help us especially when you are looking for the Winlogon.

I can't find any instance of doceula.dll under winlogon.exe.  

I have also considered the possibility one of your spyware programs could be blocking the fix? In the case of Spybot's TeaTimer we have found at times even turning it off does not work, and had to uninstall the program to get a HJT fix to work. We will consider this if the attempt with the newer Regedit does not work.

OK...so we are going to do this: Follow the instructions carefully to use the manual fix again, keeping notes of anything that does not occur as the instructions indicate. Then post a new HijackThis log and hopefully the trojan will be gone. I also want you to know that we will not give up on you and if I exhaust all I know, I have experts who will continue with you until your computer is fixed. :flowers:

Thanks...Phil Skelley
HJT Team

Edited by pskelley, 15 May 2005 - 08:31 AM.

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#14 bonna

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Posted 15 May 2005 - 01:57 PM

Guess what ?? I finally manage to get rid of Trojan.Vndo.B. Thanks a lot.
After running I2mfix I could see intances of doceula.dll under winlogon.exe threads. Don't ask me how ? I followed above instructions to remove the dll
and it worked. THANK YOU VERY-VERY MUCH for graet support. It wouldn't have been possible without help from you and other discussion forums like
hijackthis.de & geekstogo.com. See the link below :

http://www.geekstogo.com/forum/Can_t_delet...doB-t22943.html

http://forum.hijackthis.de/showthread.php?t=3969


Here is the latest HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 19:46:59, on 15/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\Program Files\Virgin Net Broadband\Dragdiag.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\DllHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.google.com/"); (C:\Documents and Settings\Gagan\Application Data\Mozilla\Profiles\default\carbry27.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRA%7E1%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Gagan\Application Data\Mozilla\Profiles\default\carbry27.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Desktop Search Capture - {7c1ce531-09e9-4fc5-9803-1c2956615786} - C:\Program Files\Google\Google Desktop Search\GoogleDesktopIE.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\system32\smiehlp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_11_0.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin Net Broadband\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/techsupp/ac.../ActiveData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{85A23F2D-ECC9-45E1-8384-B84DBFDF9B29}: NameServer = 194.168.4.100 194.168.8.100
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe


THANKS AGAIN !!!
'A very happy' Bonna

#15 pskelley

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Posted 15 May 2005 - 02:16 PM

Hi Bonna :thumbsup: and my congratulations. I looked over the balance of the log and everything look fine. I do want to make sure you purged System Restore, I would hate to think about that trojan lurking in there and finding it's way back to your computer if you had to use SR for a valid reason. Here is the link if you need it:
http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_nam

Here is also a link to a great little cleaning utility I usually suggest during the clean up process and some information to help you use it.
Download CCleaner from http://www.ccleaner.com/ and install.
Open CCleaner.
Place a check by everything in the Applications tab.
Place a check by Internet Explorer, Windows explorer, and System in the Windows tab.
Hit the button that says Run CCleaner
Reboot to remove index.dat files.

CCleaner also has some other useful features:

Cookies: In CCleaner, you can customize which cookies to delete and which to keep, so you won't lose valuble logon information. To do so, open CCleaner, then go to Options>Cookies. Select the name of a website you logon to often (For example, forums.tomcoyote.org). Then, click the '-->' button so it's in the 'Cookies to keep' list. Repeat this for any other cookie you wish to keep. To place a cookie back on the 'Cookies to Remove' list, simply select the cookie and hit the '<--' button.

Uninstall manager: It's a tool to let you uninstall programs, and rename and delete uninstall entries.

It also has a forum here: http://forum.ccleaner.com/

Check for updates weekly, as new versions are released periodically

And last but not least, Here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.net-integration.net/index.php?showtopic=3051
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/t/2520/how-did-i-get-infected/

I will leave the thread open for a few days in case a question comes up. Good luck and Safe Surfing

Thanks...Phil
HJT Team
BleepingComputer.com
http://www.bleepingcomputer.com/supportus.php
If you are reading this information...thank a teacher, If you are reading it in English...thank a soldier.
MS-MVP Windows Security 2007-08
Proud Member ASAP
UNITE Member 2006




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