Posted 18 November 2008 - 01:12 PM
I'll get right to the point concerning my computer. I'm running Windows XP Home Edition, and I was browsing the web using Internet Explorer Monday night at 11 PM. I am an avid fan of the tv series on Fox called "24", so I was searching online to watch some of last season's episodes. Places like Hulu only had the first five episodes, so I was navigating around to find the rest of the episodes in that season (I know, dumb idea). I went to one website, (sorry I don't remember the name of it), and found that it had links to other places which I had no interest in following. I exited out of that browser page, and then my computer continued to exit out of iTunes, AIM, and another browser page I had open from Fox's website. I didn't know what was going on, and as my computer was closing out of the programs, I tried reopening AIM, to no avail. An error popped up saying that my computer was shutting down, and the program could not be opened. My computer shut down and rebooted itself. Upon reaching my desktop again, a popup in the bottom right corner came up and said the following:
Your computer is infected!
Windows has detected spyware infection.
It is recomended to use special antispyware tools to pervent data loss. Windows will now download and install the most up-to-date antispyware for you.
Click here to protect your computer from spyware!
That was the entire message in the popup. And yes, in the popup, "recomended" and "pervent" were spelled incorrectly. It is not my typo. The popup had a large red 'X" at the bottom of my screen, and I did not click it. Also, a screen popped up that said "ViewMgr" is not responding and asked whether I wanted to Debug it or not. I did not click anything on the ViewMgr popup, and I did not try much. A friend of mine had the very same message pop up about "Your computer is infected!" and he told me to try Bleeping Computers. I tried to access your website from my infected computer, but for some reason, it said that "Internet Explorer could not display this webpage". However, I still had access to Google.com and Yahoo.com. My wireless connection even said that my signal strength was excellent. I tried installing Norton Internet Security, but for some reason, the installation process continued without end. This morning, before going to school, I attempted to shut down my computer, but my computer would not do anything. I even tried an illegal shutdown by pressing and holding the button on my computer. That did not work either! Finally, I was left with no choice but to turn off my power strip in which my computer is plugged into. I have not tried any steps to eradicate the virus because I am afraid to do something wrong. I am not the most tech savvy person, however my dad is a computer programmer and is relatively good with computers. I am typing these posts from an uninfected computer. Hopefully my infected computer will allow me to access Bleeping Computers, however, I was not able to last night. I would really appreciate any help that can be given to me. If I do not have enough information concerning my computer or the virus' symptoms, please let me know. All I want to do is fix my computer and go back to the way things were before I was dumb enough to look for a TV episode of "24". I am a teenage student in high school and I just want my own computer back! Please respond as soon as possible! Thank you in advance.