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UNMOUNTABLE_BOOT_VOLUME error


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#1 El Boyero

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Posted 18 November 2008 - 10:27 AM

I have a Toshiba Satelite laptop with OS Windows XP SP3 installed by manufacturer. Some days ago after updating Windows and AVF free edition antivirus, when I tried to open my laptop it didn't start up, It just opened a windows showing all options for booting but neither of them (including safe mode ,of course)worked. In a blue scrren the folloowing error appears: UNMOUNTABLE_BOOT_VOLUME, STOP:0x000000ED(0x86F50900,ox0000006,0x00000000,0x00000000).
I went to microsoft support 297185 but no way. Will somebody help me? How can I startup my laptop?. Thanks in advance.

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#2 dc3

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Posted 18 November 2008 - 11:03 AM

There are two things that you can try, when the page opens with the choices of Safe Mode there should be the option for Last known good configuration, try this.

If that fails and you have the installation or recovery CD for that computer use it to access the Recovery Console.

Note: You may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order to be able to boot from the Windows installation disk.

To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:

1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the]Recovery Console.

4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

5. At the command prompt, type chkdsk /r , and then press ENTER.


6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

http://support.microsoft.com/kb/307654

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#3 El Boyero

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Posted 18 November 2008 - 11:22 AM

I appreciate your help dc3. No one of the choices of safe mode works. I don't have a Windows XP CD as the OS came installed in the laptop, so I tried to start up with floppy boot disks downloaded from Microsoft but when I inserted the second one , an error appeared and the booting was stopped.

#4 dc3

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Posted 18 November 2008 - 11:53 AM

Usually you can purchase a CD for the operating system from the manufacturer for $20 - $30 US dollars. I would get the disk and go from there.

Did you get the installation started with the floppies? If you did, depending on how far you got with it you may not be able to use the Recovery Console to correct your problem and will have to reformat and make a fresh installation.

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#5 El Boyero

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Posted 18 November 2008 - 05:03 PM

Thanks dc3, I think that's a good solution. About the installation , it was not started. Best regards.

#6 dc3

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Posted 19 November 2008 - 06:06 AM

Let us know how you make out. :thumbsup:

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