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Redirected internet searches infection


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8 replies to this topic

#1 va84976

va84976

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Posted 18 November 2008 - 12:35 AM

Most Google, Yahoo, etc searches are redirected to advertising sites, whether using IE or Firefox. I got rid of brastke.exe and karna.dat and the corresponding "Your computer is infected" message, ran the company-permitted anti virus/anti spyware program but problem persists. I cannot even get to bleeping computer.com site on that computer. Here is the hijackthis log and thanks for any help:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:40:49 AM, on 11/17/08
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\Common Files\Materialise\LicenseFiles\LicSrv50.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\CDBurnerXP Pro 3\Tools\NMSAccess.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PGPserv.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
C:\WINDOWS\TEMP\GK66A3.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\stsystra.exe
C:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE
C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RDS\PLDlnk.exe
C:\Program Files\RDS\PLTBar.exe
C:\Program Files\Trend Micro\OfficeScan Client\pccntupd.exe
C:\Program Files\PGP Corporation\PGP Desktop\PGPtray.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\drivers\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Solid Concepts Inc.
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twext.exe,
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [JobHisInit] C:\Program Files\RMClient\JobHisInit.exe
O4 - HKLM\..\Run: [MplSetUp] C:\Program Files\RMClient\MplSetUp.exe
O4 - HKLM\..\Run: [DLPSP] "c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE"
O4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindow
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\RunOnce: [TSC] "C:\Program Files\Trend Micro\OfficeScan Client\tsc.exe" /HD
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - Startup: SolidWorks Task Scheduler Engine.lnk = C:\Program Files\SolidWorks\swScheduler\swBOEngine.exe
O4 - Global Startup: Auto Document Link.lnk = C:\Program Files\RDS\PLDlnk.exe
O4 - Global Startup: Function Palette.lnk = C:\Program Files\RDS\PLTBar.exe
O4 - Global Startup: PGPtray.exe.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1ED48504-8834-11D5-AC75-0008C73FD642} - file:///C:/Program%20Files/proeWildfire%203.0b/i486_nt/obj/pvx_install.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1208216186593
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1208216174403
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://advancedmeetings.webex.com/client/T...bex/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = solidconcepts.com
O17 - HKLM\Software\..\Telephony: DomainName = solidconcepts.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = solidconcepts.com
O23 - Service: Dell Printer Status Watcher (DLPWD) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
O23 - Service: Dell Printer Status Database (DLSDB) - Dell Inc. - c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Materialise Local License Server 5.0 (MatLocalLicenceServer50) - Unknown owner - C:\Program Files\Common Files\Materialise\LicenseFiles\LicSrv50.exe
O23 - Service: NMSAccess - Unknown owner - C:\Program Files\CDBurnerXP Pro 3\Tools\NMSAccess.exe
O23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PGPserv - PGP Corporation - C:\WINDOWS\system32\PGPserv.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SolidWorks Licensing Service - SolidWorks - C:\Program Files\Common Files\SolidWorks Shared\Service\SolidWorksLicensing.exe
O23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/DRATZL~1/LOCALS~1/Temp/msohtml1/02/clip_image001.jpg
O24 - Desktop Component 1: (no name) - file:///C:/DOCUME~1/DRATZL~1/LOCALS~1/Temp/msohtml1/03/clip_image001.jpg

--
End of file - 7808 bytes

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#2 Buckeye_Sam

Buckeye_Sam

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Posted 19 November 2008 - 08:15 PM

Hello! :thumbsup:
My name is Sam and I will be helping you.

I will do my best to communicate clearly to you so that we can resolve your issues as quickly as possible. In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to fix your computer. Please communicate freely with me about how your computer is reacting and behaving as we work through this process.




Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

Important!
You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert.
It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.
Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.



Make sure that you save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

  • Double click on ComboFix.exe & follow the prompts.
    If Combofix doesn't load, rename it cf.exe and try again.

  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 va84976

va84976
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Posted 20 November 2008 - 03:38 PM

Wow! The computer is letting me into normal sites again already!!!!! Here is the ComboFix log file:


ComboFix 08-11-19.08 - dratzlaff 2008-11-20 11:18:35.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1661 [GMT -7:00]
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\dratzlaff\Local Settings\Temporary Internet Files\webex.ini
c:\documents and settings\LocalService\Application Data\twain_32
c:\documents and settings\LocalService\Application Data\twain_32\user.ds
c:\windows\system32\av.dat
c:\windows\system32\DelSelf.bat
c:\windows\system32\drivers\svchost.exe
c:\windows\system32\drivers\TDSSpqlt.sys
c:\windows\system32\TDSShrsr.dll
c:\windows\system32\TDSSkkdu.log
c:\windows\system32\TDSSlxwp.dll
c:\windows\system32\TDSSnmxh.log
c:\windows\system32\TDSSoiqh.dll
c:\windows\system32\TDSSorvd.dat
c:\windows\system32\TDSSrhyp.log
c:\windows\system32\TDSSriqp.dll
c:\windows\system32\TDSSsihc.dll
c:\windows\system32\TDSSxfum.dll
c:\windows\system32\twain_32
c:\windows\system32\twain_32\local.ds
c:\windows\system32\twain_32\user.ds
c:\windows\system32\twext.exe
c:\windows\system32\wini10801.exe

----- BITS: Possible infected sites -----

hxxp://scsysmgr
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSSERV.SYS
-------\Legacy_TDSSSERV.SYS


((((((((((((((((((((((((( Files Created from 2008-10-20 to 2008-11-20 )))))))))))))))))))))))))))))))
.

2008-11-13 16:57 . 2008-11-13 16:57 0 --a------ c:\windows\nsreg.dat
2008-11-11 18:54 . 2008-10-24 04:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-11 18:53 . 2008-09-04 10:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-10 16:08 . 2008-11-10 16:08 262,144 --a------ C:\ntuser.dat
2008-11-08 20:50 . 2008-11-16 11:06 1,739 --a------ c:\windows\Sysvxd.exe
2008-11-06 16:55 . 2008-11-06 17:20 <DIR> d-------- C:\!KillBox
2008-11-06 16:32 . 2008-11-06 16:32 <DIR> d-------- c:\program files\Retrospect
2008-11-06 16:32 . 2008-11-06 16:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\Retrospect Client
2008-10-27 11:51 . 2008-09-08 03:41 333,824 -----c--- c:\windows\system32\dllcache\srv.sys
2008-10-27 11:49 . 2008-09-15 05:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys
2008-10-27 11:48 . 2008-08-14 03:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe
2008-10-27 11:48 . 2008-08-14 03:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-10-27 11:48 . 2008-08-14 02:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-10-27 11:48 . 2008-08-14 02:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe
2008-10-27 11:45 . 2008-10-15 09:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-19 18:59 --------- d-----w c:\documents and settings\dratzlaff\Application Data\webex
2008-11-04 20:50 --------- d-----w c:\documents and settings\dratzlaff\Application Data\U3
2008-10-31 17:37 --------- d-----w c:\program files\Trend Micro
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-09-28 21:42 --------- d-----w c:\documents and settings\dratzlaff\Application Data\SolidWorks
2005-02-28 20:27 456,208 ----a-w c:\program files\procexp.exe
2007-03-09 08:12 27,648 --sha-w c:\windows\system32\AVSredirect.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IconOverlayHandlerAccessible]
@="{3DBF5F01-3287-46EB-82CF-45AA5C241162}"
[HKEY_CLASSES_ROOT\CLSID\{3DBF5F01-3287-46EB-82CF-45AA5C241162}]
2008-03-17 13:54 380472 --a------ c:\windows\system32\PGPfsshl.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-07-12 86016]
"JobHisInit"="c:\program files\RMClient\JobHisInit.exe" [2004-03-18 151552]
"MplSetUp"="c:\program files\RMClient\MplSetUp.exe" [2000-11-03 40960]
"DLPSP"="c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE" [2005-01-13 126976]
"OfficeScanNT Monitor"="c:\program files\Trend Micro\OfficeScan Client\pccntmon.exe" [2008-06-25 709928]
"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-14 143360]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-07-12 7626752]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 c:\windows\stsystra.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]
"TSClientAXDisabler"="c:\windows\Installer\TSClientMsiTrans\tscdsbl.bat" [2008-01-18 2247]

c:\documents and settings\dratzlaff\Start Menu\Programs\Startup\
SolidWorks Task Scheduler Engine.lnk - c:\program files\SolidWorks\swScheduler\swBOEngine.exe [2008-02-29 488728]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Auto Document Link.lnk - c:\program files\RDS\PLDlnk.exe [2006-12-07 434176]
Function Palette.lnk - c:\program files\RDS\PLTBar.exe [2006-12-07 131072]
PGPtray.exe.lnk - c:\windows\Installer\{461A1212-253C-44C0-8244-12CBF392732E}\Icon6560581611.exe [2008-04-02 55296]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"LogonType"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 1 (0x1)
"ForceClassicControlPanel"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.iac2"= c:\progra~1\REPLAY~2\iac25_32.ax

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli PGPpwflt

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-682003330-115176313-1801674531-5766\Scripts\Logon\0\0]
"Script"=\\solidconcepts.com\NETLOGON\logintucson.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-682003330-115176313-1801674531-5770\Scripts\Logon\0\0]
"Script"=\\solidconcepts.com\NETLOGON\login.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-682003330-115176313-1801674531-6212\Scripts\Logon\0\0]
"Script"=\\solidconcepts.com\NETLOGON\login.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"46639:TCP"= 46639:TCP:Trend Micro OfficeScan Listener

R0 pgpfs;PGP File Sharing;c:\windows\system32\Drivers\PGPfsfd.sys [2008-03-17 115768]
R0 PGPwded;PGPwded Storage Filter Service;c:\windows\system32\drivers\PGPwded.sys [2008-03-17 204856]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE [2006-11-30 135168]
R2 MatLocalLicenceServer50;Materialise Local License Server 5.0;"c:\program files\Common Files\Materialise\LicenseFiles\LicSrv50.exe" [2008-07-02 255256]
R2 PGPdisk;PGPdisk;c:\windows\system32\drivers\PGPdisk.sys [2008-03-17 245816]
R2 PGPsdkDriver;PGPsdkDriver;c:\windows\system32\Drivers\PGPsdk.sys [2008-03-17 40504]
S3 APLMp50;APLMp50 NDIS Protocol Driver;c:\windows\system32\Drivers\APLMp50.sys [2005-10-27 18816]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2005-08-02 32512]
S4 Retrospect Client;Retrospect Client;"c:\program files\Retrospect\Retrospect Client\RemotSvc.exe" [2008-06-08 61440]
S4 USBDLM;USBDLM;c:\documents and settings\dratzlaff\My Documents\usb_drive_problem\USBDLM\USBDLM.exe []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{20f19072-30be-11dd-9ca3-0013722d01a1}]
\Shell\AutoRun\command - I:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{33b10d20-a6de-11dd-9cb2-0013722d01a1}]
\Shell\AutoRun\command - I:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{96b843e7-d629-11db-9c6c-0013722d01a1}]
\Shell\AutoRun\command - K:\setupSNK.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9f22e7ae-0d57-11dd-9c9e-0013722d01a1}]
\Shell\AutoRun\command - I:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9f22e7af-0d57-11dd-9c9e-0013722d01a1}]
\Shell\Auto\command - K:\winlogon.exe
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL winlogon.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ab54e6ba-dbe4-11dc-9c93-0013722d01a1}]
\Shell\AutoRun\command - I:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ab54e6e2-dbe4-11dc-9c93-0013722d01a1}]
\Shell\AutoRun\command - i:\.\Start.exe
.
Contents of the 'Scheduled Tasks' folder

2008-11-15 c:\windows\Tasks\1-Click Maintenance.job
- c:\program files\TuneUp Utilities 2006\SystemOptimizer.exe []

2007-07-09 c:\windows\Tasks\taskkill.job
- c:\windows\system32\taskkill.exe [2008-04-14 05:42]
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-RegistryMechanic - (no file)


.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\dratzlaff\Application Data\Mozilla\Firefox\Profiles\z1bb0cip.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.yahoo.com/
FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-20 11:35:41
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\CDBurnerXP Pro 3\Tools\NMSAccess.exe
c:\program files\Trend Micro\OfficeScan Client\NTRtScan.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\PGPserv.exe
c:\program files\CyberLink\Shared files\RichVideo.exe
c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\dlpwdnt.exe
c:\program files\Trend Micro\OfficeScan Client\TmListen.exe
c:\program files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
c:\windows\Temp\ZX676B.EXE
c:\program files\PGP Corporation\PGP Desktop\PGPtray.exe
.
**************************************************************************
.
Completion time: 2008-11-20 11:45:02 - machine was rebooted [dratzlaff]
ComboFix-quarantined-files.txt 2008-11-20 18:44:58

Pre-Run: 31,391,862,784 bytes free
Post-Run: 32,283,533,312 bytes free

196 --- E O F --- 2008-11-13 10:02:47

#4 Buckeye_Sam

Buckeye_Sam

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Posted 21 November 2008 - 06:41 AM

Copy and paste ALL the following text in the Quote box below into Notepad.
Click on File(in the menu at the top)>Save as../Save as Type: 'All Files' /File name: CFScript to your desktop.

File::
c:\windows\Sysvxd.exe

Registry::
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ab54e6e2-dbe4-11dc-9c93-0013722d01a1}]
[-HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9f22e7af-0d57-11dd-9c9e-0013722d01a1}]
Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.

Now drag then drop the CFScript file onto ComboFix.exe as seen in the image below.

Posted Image

This will start ComboFix again.
After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply.


===================


Please do an online scan with Kaspersky WebScanner.
  • Please visit the Kaspersky Online Scanner website.
  • Click on the Accept button and install any components it needs.
  • The program will install and then begin downloading the latest definition files.
  • After the files have been downloaded on the left side of the page in the Scan section select My Computer
  • This will start the program and scan your system.
  • The scan will take a while, so be patient and let it run.
  • Once the scan is complete, click on View scan report
  • Now, click on the Save Report as button.
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#5 va84976

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Posted 21 November 2008 - 06:25 PM

Combofix and Kaspersky scan reports:


ComboFix 08-11-20.02 - dratzlaff 2008-11-21 8:46:07.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1433 [GMT -7:00]
Running from: c:\parts\ComboFix.exe
Command switches used :: C:\CFScript.txt

FILE ::
c:\windows\Sysvxd.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\Sysvxd.exe

.
((((((((((((((((((((((((( Files Created from 2008-10-21 to 2008-11-21 )))))))))))))))))))))))))))))))
.

2008-11-21 08:02 . 2008-11-21 08:02 <DIR> d-------- c:\windows\Sun
2008-11-21 08:01 . 2008-11-21 08:01 <DIR> d-------- c:\program files\Java
2008-11-21 08:01 . 2008-11-21 08:01 410,976 --a------ c:\windows\system32\deploytk.dll
2008-11-21 08:01 . 2008-11-21 08:01 73,728 --a------ c:\windows\system32\javacpl.cpl
2008-11-13 16:57 . 2008-11-13 16:57 0 --a------ c:\windows\nsreg.dat
2008-11-11 18:54 . 2008-10-24 04:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-11 18:53 . 2008-09-04 10:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-10 16:08 . 2008-11-10 16:08 262,144 --a------ C:\ntuser.dat
2008-11-06 16:55 . 2008-11-06 17:20 <DIR> d-------- C:\!KillBox
2008-11-06 16:32 . 2008-11-06 16:32 <DIR> d-------- c:\program files\Retrospect
2008-11-06 16:32 . 2008-11-06 16:32 <DIR> d-------- c:\documents and settings\All Users\Application Data\Retrospect Client
2008-10-27 11:51 . 2008-09-08 03:41 333,824 -----c--- c:\windows\system32\dllcache\srv.sys
2008-10-27 11:49 . 2008-09-15 05:12 1,846,400 -----c--- c:\windows\system32\dllcache\win32k.sys
2008-10-27 11:48 . 2008-08-14 03:11 2,189,184 -----c--- c:\windows\system32\dllcache\ntoskrnl.exe
2008-10-27 11:48 . 2008-08-14 03:09 2,145,280 -----c--- c:\windows\system32\dllcache\ntkrnlmp.exe
2008-10-27 11:48 . 2008-08-14 02:33 2,066,048 -----c--- c:\windows\system32\dllcache\ntkrnlpa.exe
2008-10-27 11:48 . 2008-08-14 02:33 2,023,936 -----c--- c:\windows\system32\dllcache\ntkrpamp.exe
2008-10-27 11:45 . 2008-10-15 09:34 337,408 -----c--- c:\windows\system32\dllcache\netapi32.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-11-19 18:59 --------- d-----w c:\documents and settings\dratzlaff\Application Data\webex
2008-11-04 20:50 --------- d-----w c:\documents and settings\dratzlaff\Application Data\U3
2008-10-31 17:37 --------- d-----w c:\program files\Trend Micro
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-09-28 21:42 --------- d-----w c:\documents and settings\dratzlaff\Application Data\SolidWorks
2005-02-28 20:27 456,208 ----a-w c:\program files\procexp.exe
2007-03-09 08:12 27,648 --sha-w c:\windows\system32\AVSredirect.dll
.

((((((((((((((((((((((((((((( snapshot@2008-11-20_11.44.33.57 )))))))))))))))))))))))))))))))))))))))))
.
+ 2008-11-21 15:01:29 144,792 ----a-w c:\windows\system32\java.exe
+ 2008-11-21 15:01:29 144,792 ----a-w c:\windows\system32\javaw.exe
+ 2008-11-21 15:01:29 148,888 ----a-w c:\windows\system32\javaws.exe
+ 2008-11-21 15:52:06 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_620.dat
+ 2008-11-21 15:56:05 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_6d4.dat
+ 2008-06-25 20:50:22 296,224 ----a-w c:\windows\Temp\YY8ADB.EXE
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\IconOverlayHandlerAccessible]
@="{3DBF5F01-3287-46EB-82CF-45AA5C241162}"
[HKEY_CLASSES_ROOT\CLSID\{3DBF5F01-3287-46EB-82CF-45AA5C241162}]
2008-03-17 13:54 380472 --a------ c:\windows\system32\PGPfsshl.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-07-12 86016]
"JobHisInit"="c:\program files\RMClient\JobHisInit.exe" [2004-03-18 151552]
"MplSetUp"="c:\program files\RMClient\MplSetUp.exe" [2000-11-03 40960]
"DLPSP"="c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE" [2005-01-13 126976]
"OfficeScanNT Monitor"="c:\program files\Trend Micro\OfficeScan Client\pccntmon.exe" [2008-06-25 709928]
"Synchronization Manager"="c:\windows\system32\mobsync.exe" [2008-04-14 143360]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-07-12 7626752]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-11-21 136600]
"SigmatelSysTrayApp"="stsystra.exe" [2005-03-22 c:\windows\stsystra.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"TSClientMSIUninstaller"="c:\windows\Installer\TSClientMsiTrans\tscuinst.vbs" [2007-10-30 13801]
"TSClientAXDisabler"="c:\windows\Installer\TSClientMsiTrans\tscdsbl.bat" [2008-01-18 2247]

c:\documents and settings\dratzlaff\Start Menu\Programs\Startup\
SolidWorks Task Scheduler Engine.lnk - c:\program files\SolidWorks\swScheduler\swBOEngine.exe [2008-02-29 488728]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Auto Document Link.lnk - c:\program files\RDS\PLDlnk.exe [2006-12-07 434176]
Function Palette.lnk - c:\program files\RDS\PLTBar.exe [2006-12-07 131072]
PGPtray.exe.lnk - c:\windows\Installer\{461A1212-253C-44C0-8244-12CBF392732E}\Icon6560581611.exe [2008-04-02 55296]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"LogonType"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"NoWelcomeScreen"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoSimpleStartMenu"= 1 (0x1)
"ForceClassicControlPanel"= 1 (0x1)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"msacm.iac2"= c:\progra~1\REPLAY~2\iac25_32.ax

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli PGPpwflt

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-682003330-115176313-1801674531-5766\Scripts\Logon\0\0]
"Script"=\\solidconcepts.com\NETLOGON\logintucson.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-682003330-115176313-1801674531-5770\Scripts\Logon\0\0]
"Script"=\\solidconcepts.com\NETLOGON\login.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-682003330-115176313-1801674531-6212\Scripts\Logon\0\0]
"Script"=\\solidconcepts.com\NETLOGON\login.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001
"UpdatesDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\TrendAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"46639:TCP"= 46639:TCP:Trend Micro OfficeScan Listener

R0 pgpfs;PGP File Sharing;c:\windows\system32\Drivers\PGPfsfd.sys [2008-03-17 115768]
R0 PGPwded;PGPwded Storage Filter Service;c:\windows\system32\drivers\PGPwded.sys [2008-03-17 204856]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE [2006-11-30 135168]
R2 MatLocalLicenceServer50;Materialise Local License Server 5.0;"c:\program files\Common Files\Materialise\LicenseFiles\LicSrv50.exe" [2008-07-02 255256]
R2 PGPdisk;PGPdisk;c:\windows\system32\drivers\PGPdisk.sys [2008-03-17 245816]
R2 PGPsdkDriver;PGPsdkDriver;c:\windows\system32\Drivers\PGPsdk.sys [2008-03-17 40504]
S3 APLMp50;APLMp50 NDIS Protocol Driver;c:\windows\system32\Drivers\APLMp50.sys [2005-10-27 18816]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2005-08-02 32512]
S4 Retrospect Client;Retrospect Client;"c:\program files\Retrospect\Retrospect Client\RemotSvc.exe" [2008-06-08 61440]
S4 USBDLM;USBDLM;c:\documents and settings\dratzlaff\My Documents\usb_drive_problem\USBDLM\USBDLM.exe []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{20f19072-30be-11dd-9ca3-0013722d01a1}]
\Shell\AutoRun\command - I:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{33b10d20-a6de-11dd-9cb2-0013722d01a1}]
\Shell\AutoRun\command - I:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{96b843e7-d629-11db-9c6c-0013722d01a1}]
\Shell\AutoRun\command - K:\setupSNK.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{9f22e7ae-0d57-11dd-9c9e-0013722d01a1}]
\Shell\AutoRun\command - I:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ab54e6ba-dbe4-11dc-9c93-0013722d01a1}]
\Shell\AutoRun\command - I:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2008-11-15 c:\windows\Tasks\1-Click Maintenance.job
- c:\program files\TuneUp Utilities 2006\SystemOptimizer.exe []

2007-07-09 c:\windows\Tasks\taskkill.job
- c:\windows\system32\taskkill.exe [2008-04-14 05:42]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-21 08:54:08
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\CDBurnerXP Pro 3\Tools\NMSAccess.exe
c:\program files\Trend Micro\OfficeScan Client\NTRtScan.exe
c:\windows\system32\nvsvc32.exe
c:\windows\system32\PGPserv.exe
c:\program files\CyberLink\Shared files\RichVideo.exe
c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\dlpwdnt.exe
c:\program files\Trend Micro\OfficeScan Client\TmListen.exe
c:\program files\Trend Micro\OfficeScan Client\CNTAoSMgr.exe
c:\windows\Temp\YY8ADB.EXE
c:\program files\PGP Corporation\PGP Desktop\PGPtray.exe
.
**************************************************************************
.
Completion time: 2008-11-21 9:01:37 - machine was rebooted [dratzlaff]
ComboFix-quarantined-files.txt 2008-11-21 16:01:33
ComboFix2.txt 2008-11-20 18:45:04

Pre-Run: 32,049,098,752 bytes free
Post-Run: 32,090,509,312 bytes free

172 --- E O F --- 2008-11-13 10:02:47





--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, November 21, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, November 21, 2008 12:18:28
Records in database: 1399297
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - Folder:
C:\

Scan statistics:
Files scanned: 172220
Threat name: 4
Infected objects: 4
Suspicious objects: 0
Duration of the scan: 02:35:53


File name / Threat name / Threats count
C:\Qoobox\Quarantine\C\WINDOWS\system32\av.dat.vir Infected: Backdoor.Win32.UltimateDefender.gfb 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\svchost.exe.vir Infected: Trojan.Win32.Pakes.llo 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\TDSSpqlt.sys.vir Infected: Rootkit.Win32.Pakes.aj 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\wini10801.exe.vir Infected: Trojan.Win32.FraudPack.gsr 1

The selected area was scanned.

#6 Buckeye_Sam

Buckeye_Sam

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Posted 22 November 2008 - 09:25 AM

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.



How is your computer behaving now?
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#7 va84976

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Posted 24 November 2008 - 12:55 AM

The computer is running very well, not a trace of redirected searches. Thanks so much for your help. It was fascinating to see what was done to get rid of the virus. Thanks again. Dan

#8 Buckeye_Sam

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Posted 24 November 2008 - 12:23 PM

Glad I could help! :)

Just a few last things and you should be good to go! :)


Next, let's remove Combofix now that we're done with it and clean up a few other things.
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK

    • Posted Image
  • When shown the disclaimer, Select "2"



==================



Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point left over from what we have just cleaned.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

:thumbsup: :)
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#9 Buckeye_Sam

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Posted 22 December 2008 - 02:32 PM

Now that your problem appears to be resolved, this thread will be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


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