Bought from Best Buy in 2005.. 2002 model
Ok this has gotten very annoying now..
Ever since we have switched from AT&T DSL to Time Warner Cable Road Runner Highspeed Internet, our Computer has continued to crash every time we start it up and log on..
so to avoid this we CAN NOT turn off our computer.. which is sometimes required by updates and etc..
This hasnt happened ever before until we got Road Runner and we have called them once they told us it was because of our Firewalls and/or Antiviruses interupting the ones Road Runner comes with or some bull like that..
then we have called again and now they are saying its a hardware problem in our computer.. which i highly doubt because if it was.. why would it only happen after we got Road Runner? and not before when we had DSL from AT&T?
The Firewalls and Antiviruses we have on this computer are..
Sygate Personal Firewall - uninstalled because they say it interferes ( yet problem still persists )
BitDefender Total Security 2008
Avast Home Edition 4.8
AVG Free Edition
SpyBot Search and Destroy
AdAware SE Personal Edition
What I want to know.. is why has this started to happen after I got Road Runner?
What can i do to fix this?
Is it a hardware problem like they say?
Also here are the errors i recieve once it finally lets me start my computer
Windows has recovered from a serious error.. bla bla bla
BCCode : 100000ce BCP1 : B0D62870 BCP2 : 00000008 BCP3 : B0D62870
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1
and files included in the error:
Please help! everyone in our house needs the computer for school/work
Edited by bsk8r, 17 November 2008 - 03:20 PM.