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Trojan Generic 12/Virtumonda - have I removed it all?

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11 replies to this topic

#1 Virtual Canada

Virtual Canada

  • Members
  • 15 posts
  • Local time:01:42 AM

Posted 17 November 2008 - 12:51 PM

Here is the original background - Zllio recommended I post the combofix and hjt logs I have.

Late last night my son's XP SP3 laptop started crashing with blue screens
Examination of the AVG 7.5 Virus Vault in Safe Mode revealed an absolute mess
with variants of Trojan Horse.Generic.12 being the most common. At the time
I can't say I noticed Virtumonde or not at that time.

While is Safe Mode with Networking browsing to any "security" site was hijacked,
so I transferred necessary programs from a working pc on a usb key.

These are the programs I have programs run to (1) stop the crashing and (2) stop the browser hijacking.

Malwarebytes Anti-Malware
ESET online scan

Subsequent AVG and ESET scan "appear" to show things are back to normal.

I ran both Spybot 1.52 then 1.6 and Virtumonde continues to show up making me nervous that
though there is no crashing or browser hijacking.

In my haste to fix this machine I have already run Combofix "before" asking for help.

After doing so I reran SpyBot 1.6 and it didn't find anything.

I'm at the point now where I need your advice on how to proceed.


ComboFix 08-11-16.05 - ShaneL 2008-11-17 11:23:12.1 - NTFSx86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.599 [GMT -5:00]
Running from: c:\documents and settings\ShaneL\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\ShaneL\Desktop\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\Downloaded Program Files\setup.inf

----- BITS: Possible infected sites -----

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))


((((((((((((((((((((((((( Files Created from 2008-10-17 to 2008-11-17 )))))))))))))))))))))))))))))))

2008-11-17 09:44 . 2008-11-17 09:44 <DIR> d-------- C:\VundoFix Backups
2008-11-17 03:13 . 2008-11-17 04:06 <DIR> d-------- c:\program files\EsetOnlineScanner
2008-11-17 01:34 . 2008-11-17 01:34 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2008-11-17 01:32 . 2008-11-17 01:32 <DIR> d-------- c:\windows\ERUNT
2008-11-17 01:30 . 2008-11-17 01:56 <DIR> d-------- C:\SDFix
2008-11-16 23:36 . 2008-11-16 23:36 <DIR> d-------- c:\documents and settings\ShaneL\Application Data\Malwarebytes
2008-11-16 23:35 . 2008-11-16 23:36 <DIR> d-------- C:\Malware
2008-11-16 23:35 . 2008-11-16 23:35 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-11-16 23:35 . 2008-10-22 16:10 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-11-16 23:35 . 2008-10-22 16:10 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-11-16 23:13 . 2008-11-16 23:13 <DIR> d-------- c:\program files\CCleaner
2008-11-12 04:11 . 2008-09-04 12:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2008-11-12 04:11 . 2008-10-24 06:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-02 19:51 . 2008-11-02 23:03 501 --a------ c:\windows\wininit.ini
2008-10-26 11:45 . 2008-10-26 11:45 <DIR> d-------- c:\documents and settings\All Users\Application Data\NCH Swift Sound
2008-10-26 11:27 . 2008-10-26 11:27 <DIR> d-------- c:\program files\Microsoft ActiveSync
2008-10-23 17:39 . 2008-10-15 11:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll
2008-10-20 21:56 . 2008-10-20 21:56 <DIR> d-------- c:\program files\iTunes
2008-10-20 21:56 . 2008-10-20 21:56 <DIR> d-------- c:\program files\iPod
2008-10-20 21:56 . 2008-10-20 21:56 <DIR> d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
2008-11-17 15:46 --------- d-----w c:\program files\Spybot - Search & Destroy
2008-11-17 15:44 --------- d-----w c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2008-11-17 14:02 --------- d-----w c:\documents and settings\ShaneL\Application Data\AVG7
2008-11-17 13:23 --------- d---a-w c:\documents and settings\All Users\Application Data\TEMP
2008-11-17 03:16 --------- d-----w c:\documents and settings\ShaneL\Application Data\uTorrent
2008-11-13 08:05 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2008-11-02 23:11 --------- d-----w c:\documents and settings\ShaneL\Application Data\LimeWire
2008-11-02 22:50 --------- d-----w c:\program files\LimeWire
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-02 19:29 --------- d-----w c:\program files\Apple Software Update
2008-10-02 19:23 --------- d-----w c:\program files\QuickTime
2008-10-02 19:17 --------- d-----w c:\program files\Bonjour
2008-10-01 17:01 32,000 ----a-w c:\windows\system32\drivers\usbaapl.sys
2008-09-24 17:56 --------- d-----w c:\documents and settings\ShaneL\Application Data\MozillaControl
2008-09-24 16:24 --------- d-----w c:\program files\Common Files\Adobe
2008-09-22 23:07 --------- d-----w c:\documents and settings\ShaneL\Application Data\vlc
2008-09-22 22:51 --------- d-----w c:\documents and settings\All Users\Application Data\Launcher
2008-09-20 04:31 --------- d-----w c:\program files\VideoLAN
2008-09-20 04:31 --------- d-----w c:\program files\Mozilla ActiveX Control v1.7.12
2008-09-20 04:31 --------- d-----w c:\documents and settings\All Users\Application Data\Graboid Inc

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
*Note* empty entries & legit default entries are not shown

"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"MsnMsgr"="c:\program files\MSN Messenger\MsnMsgr.Exe" [2007-01-19 5674352]
"AIM"="c:\program files\AIM95\aim.exe" [2001-09-20 53248]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2008-09-16 1833296]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 1289000]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-04-27 851968]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_02\bin\jusched.exe" [2007-07-12 132496]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2007-03-16 1392640]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 118784]
"AVG7_CC"="c:\progra~1\Grisoft\AVG7\avgcc.exe" [2008-10-17 590848]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-10-01 289576]
"SigmatelSysTrayApp"="stsystra.exe" [2007-04-23 c:\windows\stsystra.exe]

"GrpConv"="grpconv -o" [X]

"AVG7_Run"="c:\progra~1\Grisoft\AVG7\avgw.exe" [2007-10-26 219136]

c:\documents and settings\ShaneL\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-07 101440]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Dell Network Assistant.lnk - c:\program files\Dell Network Assistant\ezi_hnm2.exe [2007-05-25 964144]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-07-28 50688]

"c:\\Program Files\\Grisoft\\AVG7\\avginet.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"=
"c:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\AIM95\\aim.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\Dell Network Assistant\\ezi_hnm2.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"c:\\Program Files\\MSN Messenger\\livecall.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe: RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe: Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe: Application

"10421:UDP"= 10421:UDP:SingleClick Discovery Protocol
"10426:UDP"= 10426:UDP:SingleClick ICC
"26675:TCP"= 26675:TCP: Service

R0 atiide;atiide;c:\windows\system32\DRIVERS\atiide.sys [2007-07-28 3456]
S0 cxwop;cxwop;c:\windows\system32\drivers\huqxqu.sys []
S3 lxcy_device;lxcy_device;c:\windows\system32\lxcycoms.exe -service []
S3 P1001VID;Creative WebCam (WDM);c:\windows\system32\DRIVERS\P1001Vid.sys [2007-08-23 311684]

\Shell\AutoRun\command - E:\Autorun.exe /run
\Shell\Shell00\Command - E:\Autorun.exe /run
\Shell\Shell01\Command - E:\Autorun.exe /action
\Shell\Shell02\Command - E:\Autorun.exe /uninstall

\Shell\Shell00\Command - E:\Start.exe

*Newly Created Service* - MDMXSDK

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{7799CA4C-5CB8-5209-AD5A-65F042F3F496}]
Contents of the 'Scheduled Tasks' folder

2008-11-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 11:34]

2008-11-17 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2008-07-07 09:42]
- - - - ORPHANS REMOVED - - - -

HKLM-Run-Malwarebytes Anti-Malware (reboot) - c:\malware\mbam.exe
HKLM-RunOnce-<NO NAME> - (no file)
Notify-jkkJARJC - jkkJARJC.dll

------- Supplementary Scan -------
FireFox -: Profile - c:\documents and settings\ShaneL\Application Data\Mozilla\Firefox\Profiles\80c7bbrv.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - hxxp://www.google.ca/


catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-17 11:31:09
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

Completion time: 2008-11-17 11:40:33 - machine was rebooted
ComboFix-quarantined-files.txt 2008-11-17 16:40:30

Pre-Run: 91,694,592,000 bytes free
Post-Run: 91,629,383,680 bytes free

[boot loader]
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

181 --- E O F --- 2008-11-13 08:05:09

HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:43:48 PM, on 17/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\AIM95\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\ShaneL\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www1.ca.dell.com/content/default.as...;l=en&s=gen
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Dell Network Assistant.lnk = C:\Program Files\Dell Network Assistant\ezi_hnm2.exe
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: AOL Instant Messenger ™ - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: testing-gateway.skillcheck.com
O15 - Trusted Zone: http://*.skillcheck.com
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - https://config.skillcheck.com/onlinetesting...linetesting.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Advanced Networking Service (hnmsvc) - SingleClick Systems - C:\Program Files\Dell Network Assistant\hnm_svc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxcy_device - - C:\WINDOWS\system32\lxcycoms.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

End of file - 8884 bytes

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#2 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer

  • Malware Response Team
  • 12,304 posts
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:11:42 PM

Posted 26 November 2008 - 10:20 PM

Hello, Virtual Canada
ComboFix is a powerful tool which should NOT BE RUN without guidance from an expert.

:thumbsup: to BleepingComputer.com

My name is Billy O'Neal and I will be helping you. (Billy or Bill is fine, if you like.)
Please give me some time to look over your computer's log(s).
Please take note of the following:
  • In the meantime, please refrain from making any changes to your computer.
  • Also, even if things appear to be running better, there is no guarantee that everything is finished. Please continue to check this forum post in order to ensure we get your system completely clean. We do not want to clean you part-way up, only to have the system re-infect itself. :)
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Finally, please reply using the Posted Image button in the lower left hand corner of your screen.
We need to run a Scan with DDS
  • Please download DDS, and save it to your desktop, from one of the following mirrors:
  • Disable any type of "Script Blockers" or "Script Protection" installed on your system.
  • Double click Posted Image on your desktop.
  • If prompted by any script blocking tools, please allow any actions taken by DDS.
  • When prompted to preform an Optional Scan, please select Posted Image
  • Two reports will open. Please reply with the generated reports:
    • DDS.txt <-- Copy and paste into your next post
    • Attach.txt <-- Attach to your next post
We need to scan for rootkits with GMER
  • Please download gmer.zip and save to your desktop.
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.)
  • When you have done this, disconnect from the Internet and close all running programs.
    Note: There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click on "Settings", then check the first five settings:
    • System Protection and Tracing
    • Processes
    • Save created processes to the log
    • Drivers
    • Save loaded drivers to the log
  • You will be prompted to restart your computer. Please do so.
  • Run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for "Show All".
    Important! Please do not select the "Show all" checkbox during the scan.
  • Click on the "Scan" and wait for the scan to finish.
    • Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose "New" > Text document. Once the file is created, open it and right-click again and choose Paste or Ctrl+V. Save the file as gmer.txt and copy the information in your next reply.
  • Note: If you have any problems, try running GMER in Safe Mode
In your next reply, please include the following:
  • DDS.txt
  • Attach.txt
  • GMER's Log

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#3 Virtual Canada

Virtual Canada
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  • Members
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Posted 28 November 2008 - 08:32 AM


Here you go

Appreciate the help


DDS (Version 1.0) - NTFSx86
Run by ShaneL at 7:54:22.25 on 28/11/2008
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.894.485 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Dell Network Assistant\hnm_svc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Documents and Settings\ShaneL\Desktop\dds.scr

============== Psuedo HJT Report ===============

uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
uInternet Connection Wizard,ShellNext = hxxp://www1.ca.dell.com/content/default.aspx?c=ca&l=en&s=gen
uInternet Settings,ProxyOverride = *.local
BHO: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
uRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [AIM] c:\program files\aim95\aim.exe -cnetwait.odl
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_02\bin\jusched.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\shanel\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellne~1.lnk - c:\program files\dell network assistant\ezi_hnm2.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim95\aim.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim95\aim.exe
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: testing-gateway.skillcheck.com
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 atiide;atiide;c:\windows\system32\drivers\atiide.sys [2007-7-28 3456]
S0 cxwop;cxwop;c:\windows\system32\drivers\huqxqu.sys []
S3 lxcy_device;lxcy_device;c:\windows\system32\lxcycoms.exe -service []
S3 P1001VID;Creative WebCam (WDM);c:\windows\system32\drivers\P1001Vid.sys [2007-8-23 311684]

=============== Created Last 30 ================

2008-11-26 19:41 <DIR> --d----- c:\program files\iPod
2008-11-26 19:40 <DIR> --d----- c:\program files\iTunes
2008-11-26 19:40 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-17 21:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avg7
2008-11-17 21:16 <DIR> --d----- c:\program files\Avira
2008-11-17 21:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2008-11-17 11:20 <DIR> a-dshr-- C:\cmdcons
2008-11-17 11:19 161,792 a------- c:\windows\SWREG.exe
2008-11-17 11:19 98,816 a------- c:\windows\sed.exe
2008-11-17 09:44 <DIR> --d----- C:\VundoFix Backups
2008-11-17 03:13 <DIR> --d----- c:\program files\EsetOnlineScanner
2008-11-17 01:34 578,560 a------- c:\windows\system32\dllcache\user32.dll
2008-11-17 01:32 <DIR> --d----- c:\windows\ERUNT
2008-11-17 01:30 <DIR> --d----- C:\SDFix
2008-11-16 23:36 <DIR> --d----- c:\docume~1\shanel\applic~1\Malwarebytes
2008-11-16 23:35 15,504 a------- c:\windows\system32\drivers\mbam.sys
2008-11-16 23:35 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2008-11-16 23:35 <DIR> --d----- C:\Malware
2008-11-16 23:35 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2008-11-16 23:13 <DIR> --d----- c:\program files\CCleaner
2008-11-12 04:11 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-12 04:11 1,106,944 -------- c:\windows\system32\dllcache\msxml3.dll
2008-11-04 10:30 90,112 a------- c:\windows\system32\QuickTimeVR.qtx
2008-11-04 10:30 57,344 a------- c:\windows\system32\QuickTime.qts
2008-11-02 19:51 501 a------- c:\windows\wininit.ini

==================== Find3M ====================

2008-11-24 08:43 <DIR> --d----- c:\docume~1\shanel\applic~1\uTorrent
2008-11-17 10:46 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2008-11-17 10:44 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2008-11-02 18:11 <DIR> --d----- c:\docume~1\shanel\applic~1\LimeWire
2008-11-02 17:50 <DIR> --d----- c:\program files\LimeWire
2008-10-26 11:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NCH Swift Sound
2008-10-26 11:27 <DIR> --d----- c:\program files\Microsoft ActiveSync
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:13 202,776 a------- c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 a------- c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 a------- c:\windows\system32\muweb.dll
2008-10-15 11:34 337,408 -------- c:\windows\system32\dllcache\netapi32.dll
2008-10-02 14:17 <DIR> --d----- c:\program files\Bonjour
2008-09-30 16:43 1,286,152 a------- c:\windows\system32\msxml4.dll
2008-09-24 12:56 <DIR> --d----- c:\docume~1\shanel\applic~1\MozillaControl
2008-09-22 18:07 <DIR> --d----- c:\docume~1\shanel\applic~1\vlc
2008-09-22 17:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Launcher
2008-09-19 23:31 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Graboid Inc
2008-09-15 07:12 1,846,400 a------- c:\windows\system32\win32k.sys
2008-09-15 07:12 1,846,400 -------- c:\windows\system32\dllcache\win32k.sys
2008-09-12 12:56 <DIR> --d----- c:\docume~1\shanel\applic~1\ICAClient
2008-09-09 20:14 1,307,648 a------- c:\windows\system32\msxml6.dll
2008-09-09 20:14 1,307,648 -------- c:\windows\system32\dllcache\msxml6.dll
2008-09-08 05:41 333,824 -------- c:\windows\system32\dllcache\srv.sys
2008-09-05 22:30 241,704 -------- c:\windows\system32\dllcache\wgaLogon.dll
2008-09-05 22:29 917,032 -------- c:\windows\system32\dllcache\WgaTray.exe
2008-09-05 21:16 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2008-09-04 13:45 87,643 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-09-04 12:15 1,106,944 a------- c:\windows\system32\msxml3.dll
2008-01-14 22:58 <DIR> --d----- c:\docume~1\shanel\applic~1\Move Networks
2007-08-30 17:05 <DIR> --d----- c:\docume~1\shanel\applic~1\Costco Photo Viewer CA-EN
2007-08-06 09:56 <DIR> --d----- c:\docume~1\shanel\applic~1\Dell
2007-07-28 06:00 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SingleClick Systems
2004-08-11 17:25 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SBSI

============= FINISH: 7:55:20.32 ===============

GMER - http://www.gmer.net
Rootkit scan 2008-11-28 08:24:28
Windows 5.1.2600 Service Pack 3

---- System - GMER 1.0.14 ----

SSDT F7BD6864 ZwCreateThread
SSDT F7BD6850 ZwOpenProcess
SSDT F7BD6855 ZwOpenThread
SSDT F7BD685F ZwTerminateProcess
SSDT F7BD685A ZwWriteVirtualMemory

---- Devices - GMER 1.0.14 ----

AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

Device \FileSystem\Fastfat \Fat BA7B8D20

AttachedDevice \FileSystem\Fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- EOF - GMER 1.0.14 ----

Attached Files

#4 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer

  • Malware Response Team
  • 12,304 posts
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:11:42 PM

Posted 28 November 2008 - 12:12 PM

Hello, Virtual Canada
We Need to Run ComboFix

Note to readers of this post other than the starter of this thread:
ComboFix is a VERY POWERFUL tool which should NOT BE USED without guidance of an expert.

How to run ComboFix:
  • Please download ComboFix from one of the following mirrors, and save it to your desktop.
  • Disable any running Anti-Virus or Anti-Malware programs. This includes Firewalls, Anti-Virus, Spyware Scanners, etc. Any or all of them may interfere with the running of ComboFix.
  • Double click Posted Image on your desktop.
  • Read and accept (Press Yes) to the disclaimer.
  • For Windows XP Systems: Install the Recovery Console:
    • If you are using Windows XP and do not already have the Recovery Console installed, please ensure your internet connection is active (if possible), and press Yes. If for some reason your internet is not working, please press No. If you are not using Windows XP, you will not be prompted.
    • When prompted to accept the EULA, press OK.
    • Accept Microsoft's EULA (Press Yes).
    • When you are told that the RC is installed correctly, please press YES to continue scanning for malware.
  • ComboFix will run. Simply wait for it to finish.
  • When it finishes, ComboFix will produce a log. Please post that log in your next reply here :thumbsup:
In your next reply, please include the following:
  • ComboFix.txt

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#5 Virtual Canada

Virtual Canada
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Posted 28 November 2008 - 12:35 PM

Hi Billy

I will run ComboFix as instructed, unfortunately I won't be able to do so until Sunday evening as my son literally just walked out the door with the unit.

I guess you still suspect the unit is infected?

Any extra precautions we can take in the meantime - apart from not using it?


#6 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer

  • Malware Response Team
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  • Gender:Male
  • Location:Redmond, Washington
  • Local time:11:42 PM

Posted 28 November 2008 - 08:33 PM

Yes, I suspect there may still be a problem with this machine.

Not much else that can be done with it other than not use it... though what I see in the logs appears to be non-functional leftovers, it would be better to be safe about it.

Good luck!

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#7 Virtual Canada

Virtual Canada
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Posted 01 December 2008 - 09:05 AM


Combofix has now been run .. combofix.txt is attached as instructed.


Attached Files

#8 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer

  • Malware Response Team
  • 12,304 posts
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:11:42 PM

Posted 01 December 2008 - 05:36 PM

Hello, Virtual Canada
We need to re-run ComboFix with some additonal directives.
  • Please disable any running anti-virus programs.

    If you are unsure how to do this, see this topic: http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/

  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Open notepad and copy/paste the text in the quotebox below into it:
  • Save this as CFScript.txt, in the same location as ComboFix.exe
  • Posted Image
    Refering to the picture above, drag CFScript into ComboFix.exe
  • When finished, it shall produce a log for you at "C:\ComboFix.txt". Please copy and paste that report here.
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE)6 Update 10...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Select your Platform: "Windows" (OR if you are on a x64 system, "Windows x64")
  • Select your Language: "Multi-Language".
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • Click Continue and the page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs (Or "Uninstall a Program" on Vista) and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u10-windows-i586-p.exe (Or jre-6u10-windows-x64.exe for x64 systems)
  • Follow the on screen instructions to install the latest Java version.
I would like us to use ESET (NOD32)'s Online Scanner
  • Please go to ESET OnlineScan (NOD32)
  • You will then see the Terms of Use, tick the check-box infront of YES, I accept the Terms of Use
  • Now click Start
  • Should you face a Security Warning that asks if you want to install and run a file called "OnlineScanner.cab", click Yes
  • Click Start
    • Note: (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, tick: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan
  • The Onlinescan will now start and scan your pc (this could take a while)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software, just close the window
  • Click Start >> Run... >> type: C:\Program Files\EsetOnlineScanner\log.txt
  • The Scanresults will now open in Notepad
  • Click into the text area, right-click and chose "select all" (or use +A)
  • Right-click again and chose "Copy" (or +C)
  • Close/Exit Notepad
  • Navigate to this thread and post your log along with anything else requested from us, by right-clicking and "paste" (or ctrl+v) in the text area of the reply post you just created.
Note: For Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)

In your next reply, please include the following:
  • ComboFix.txt
  • ESET OnlineScan's Log


Edited by Billy O'Neal, 01 December 2008 - 05:37 PM.

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
Posted Image

#9 Virtual Canada

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Posted 02 December 2008 - 05:02 AM


Here is the next round as requested .. java was also updated


# version=4
# OnlineScanner.ocx=
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3656 (20081202)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=2c162aeb3b2b1c41b5a5aa71fbd4fc63
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2008-12-02 09:48:40
# local_time=2008-12-02 04:48:40 (-0500, Eastern Standard Time)
# country="Canada"
# osver=5.1.2600 NT Service Pack 3
# scanned=306722
# found=0
# scan_time=2494

Attached Files

#10 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer

  • Malware Response Team
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  • Location:Redmond, Washington
  • Local time:11:42 PM

Posted 02 December 2008 - 07:26 PM

Hello, Virtual Canada
Congratulations! You now appear clean! :thumbsup:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware
We Need to Remove ComboFix
  • Please go to Start -> Run
  • Enter "ComboFix /u" (without quotes). Note the space betwen "ComboFix" and "/u", it needs to be there.
    Posted Image
  • Press OK (Or hit enter).
  • Allow ComboFix to remove itself.
We Need to Clean Up Our Mess
  • Please download OTCleanIt from one of the following mirrors and save it to your desktop:
  • Double click the Posted Image icon.
  • Push the large "Cleanup" button.
  • Allow your system to reboot.
Below are some recommendations to lower your chances of (re)infection.
  • Install Spyware Blaster and update it regularly
    If you wish, the commercial version provides automatic updating.
  • Install the MVPs hosts file, and update it regularly
    You can use the HostMan host file manager to do this automaticly if you wish.
    For more information on the hosts file, and what it can do for you, you can view the Tutorial on the Hosts file
  • Install an Anti-Spyware program, and update it regularly
    Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
    SUPERAntiSpyware is another good scanner with high detection and removal rates.
    Both programs are free for non commercial home use but provide a resident and do not nag if you purchase the paid versions.
  • Keep Windows (and your other Microsoft software) up to date!
    I cannot stress how important this is enough. Often holes are found in Internet Explorer or Windows itself that require patching. Sometimes these holes will allow an attacker unrestricted access to your computer.

    If you are using Windows XP or earlier
    Visit the Microsoft Update Website and follow the on screen instructions to setup Microsoft Update. Also follow the instructions to update your system. Please REBOOT and repeat this process until there are no more updates to install!!

    If you are using Windows Vista
    • Click the "Start Menu" (or Windows Orb)
    • Click "All Programs"
    • Click "Windows Update"
    • On the left, choose "Change Settings"
    • Ensure that the checkbox "Use Microsoft Update" at the bottom of the window is checked.
    • Press OK and accept the UAC prompt.
      Note: You shouldn't need to check this checkbox every single time you update, only the first time.
    • Click "Check for Updates" in the upper left corner.
    • Follow the instructions to install the latest updates.
    • Reboot and repeat the "Check for Updates" until there are no more critical updates to install
  • Keep your other software up to date as well
    Software does not need to be made by Microsoft to be insecure. You can use the Secunia Online Software occasionally to help you check for out of date software on your machine.
  • Stay up to date!
    The MOST IMPORTANT part of any security setup is keeping the software up to date. Malware writers release new variants every single day. If your software updates don't keep up, then the malware will always be one step ahead. Not a good thing :).
Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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#11 Virtual Canada

Virtual Canada
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Posted 04 December 2008 - 11:21 AM


Thank you very much for your expert advice and assistance!


#12 Billy O'Neal

Billy O'Neal

    Visual C++ STL Maintainer

  • Malware Response Team
  • 12,304 posts
  • Gender:Male
  • Location:Redmond, Washington
  • Local time:11:42 PM

Posted 04 December 2008 - 06:03 PM

Hello, Virtual Canada
Since this issue appears resolved, this topic has been closed.

If you need this topic reopened, please send me or another moderator a PM.

Everyone else please begin a new topic.

Twitter - My statements do not establish the official position of Microsoft Corporation, and are my own personal opinion. (But you already knew that, right?)
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