Hi
I have a friends Dell 1525 which is less than a year old and is having serious connection issues. It has slowed down through regular use and is probably suffering a little through too many applications installations and services and processes, rebooting takes an age etc but otherwise it is functional. Not only does the wifi not seem to be able to switch on but when hardwired to the router it still won't connect. Tried calling Dell support and got the usual useless replies, he suggested I reformat the PC as the only way to fix it.
I cannot connect to the router through IE and when using the ipconfig utility in cmd, all the Tunnel Adapter Local Area Connections appear as "Media Disconnected". Autoconfiguration
IPv4 Address is 169.254.97.6,
Subnet Mask is 0.0.0.0
Default Gateway is blank
I've tried general Google solutions of repair and restarting connections, deleting browsing history etc but to no avail. Any help to avoid a full reformat would be appreciated.
Thanks.