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Explorer problem post antivirus pro problem


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5 replies to this topic

#1 davel

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Posted 16 November 2008 - 03:15 PM

I have posted on other areas, but have an issue specific to this topic - I have lost explorer access on my PC, but still have access to my mail (outlook) - I do have some remaining issues with the virus, but am trying to find ways round them - any help would be gratefully recieved - XP3 with IE7

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#2 xblindx

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Posted 16 November 2008 - 05:04 PM

What do you mean by

I have lost explorer access

? Does IE just not work anymore?

#3 davel

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Posted 17 November 2008 - 03:49 AM

Apologies for lack of clarity. All I get is the "page cannot be displayed screen", I have un-installed explorer and reinstalled it last night and it seemed to help, but after a re-start this morning I am back to square one. I cannot get update access to any anti-V or malware program. But I do have mail access, so the network connection itself appears ok. Dave

#4 xblindx

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Posted 17 November 2008 - 07:22 AM

Have you checked your HOSTS file?

#5 davel

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Posted 18 November 2008 - 05:29 AM

No - What is it?, how do I check it and what am I looking for - Thanks

#6 xblindx

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Posted 18 November 2008 - 04:04 PM

Go to Start -> My computer -> Local Disk (Or your C drive) then navigate to C:/windows/system32/drivers/etc and there should be a file in there titled "hosts". Double click it and choose to open the file with notepad. Copy and paste the contents of that file into your reply.

And a host file is a file that stops you from visiting certain websites (usually this is used as a security feature to block bad sites). What it does is redirects your connection from a bad website back to your computer (or another, good, website).

Edited by xblindx, 18 November 2008 - 04:06 PM.





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