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Iexplore Appication error


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8 replies to this topic

#1 Hawkeye4

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Posted 16 November 2008 - 01:44 AM

Got the following while trying to open IE, anybody have a way to fix it?

iexplore.exe - Application error

The instruction at "0x0792c88c" referenced memory at "0x0792c88c". The memory could not be "read".

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#2 nigglesnush85

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Posted 16 November 2008 - 07:55 AM

Hello Hawkeye4
Does this problem keep happening, or did it happen just once?
Regards,

Alan.

#3 Hawkeye4

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Posted 17 November 2008 - 01:38 AM

Hello Hawkeye4
Does this problem keep happening, or did it happen just once?


Sorry, forgot to say it was a friend's computer and she says it happens every once and a while. Just trying to help her, because I haven't had this error before.

#4 nigglesnush85

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Posted 17 November 2008 - 02:04 PM

If you get chance you might look in the event viewer for more info on the problem.

1. Click Start select run
2. Type eventvwr.exe
3. Press enter
4. Search through the groups for errors and warnings.
5. Double click on each error and or warning.
6. Locate the copy to clipboard button, Posted Image (under the two arrows)
7. Let us know what you find. (paste the results)
Regards,

Alan.

#5 Hawkeye4

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Posted 19 November 2008 - 01:39 AM

Here's two examples. 10/31/08 was the first date it occured and since 10/14 she's getting the error everyday now. Is it something to do with IE and is there a repair to IE that we can do?


********************************
Event Type: Error
Event Source: MPSampleSubmission
Event Category: None
Event ID: 5000
Date: 10/31/2008
Time: 2:02:02 AM
User: N/A
Computer: XXXXX-FF963A2A3
Description:
EventType mptelemetry, P1 80072ee2, P2 endsearch, P3 search, P4 1.1.1593.0, P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6d 00 70 00 74 00 65 00 m.p.t.e.
0008: 6c 00 65 00 6d 00 65 00 l.e.m.e.
0010: 74 00 72 00 79 00 2c 00 t.r.y.,.
0018: 20 00 38 00 30 00 30 00 .8.0.0.
0020: 37 00 32 00 65 00 65 00 7.2.e.e.
0028: 32 00 2c 00 20 00 65 00 2.,. .e.
0030: 6e 00 64 00 73 00 65 00 n.d.s.e.
0038: 61 00 72 00 63 00 68 00 a.r.c.h.
0040: 2c 00 20 00 73 00 65 00 ,. .s.e.
0048: 61 00 72 00 63 00 68 00 a.r.c.h.
0050: 2c 00 20 00 31 00 2e 00 ,. .1...
0058: 31 00 2e 00 31 00 35 00 1...1.5.
0060: 39 00 33 00 2e 00 30 00 9.3...0.
0068: 2c 00 20 00 6d 00 70 00 ,. .m.p.
0070: 73 00 69 00 67 00 64 00 s.i.g.d.
0078: 77 00 6e 00 2e 00 64 00 w.n...d.
0080: 6c 00 6c 00 2c 00 20 00 l.l.,. .
0088: 31 00 2e 00 31 00 2e 00 1...1...
0090: 31 00 35 00 39 00 33 00 1.5.9.3.
0098: 2e 00 30 00 2c 00 20 00 ..0.,. .
00a0: 77 00 69 00 6e 00 64 00 w.i.n.d.
00a8: 6f 00 77 00 73 00 20 00 o.w.s. .
00b0: 64 00 65 00 66 00 65 00 d.e.f.e.
00b8: 6e 00 64 00 65 00 72 00 n.d.e.r.
00c0: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00c8: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00d0: 49 00 4c 00 20 00 4e 00 I.L. .N.
00d8: 49 00 4c 00 0d 00 0a 00 I.L.....
*********************************
Event Type: Error
Event Source: MPSampleSubmission
Event Category: None
Event ID: 5000
Date: 11/14/2008
Time: 3:01:09 AM
User: N/A
Computer: XXXXX-FF963A2A3
Description:
EventType mptelemetry, P1 80072ee2, P2 endsearch, P3 search, P4 1.1.1593.0, P5 mpsigdwn.dll, P6 1.1.1593.0, P7 windows defender, P8 NIL, P9 NIL, P10 NIL.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 6d 00 70 00 74 00 65 00 m.p.t.e.
0008: 6c 00 65 00 6d 00 65 00 l.e.m.e.
0010: 74 00 72 00 79 00 2c 00 t.r.y.,.
0018: 20 00 38 00 30 00 30 00 .8.0.0.
0020: 37 00 32 00 65 00 65 00 7.2.e.e.
0028: 32 00 2c 00 20 00 65 00 2.,. .e.
0030: 6e 00 64 00 73 00 65 00 n.d.s.e.
0038: 61 00 72 00 63 00 68 00 a.r.c.h.
0040: 2c 00 20 00 73 00 65 00 ,. .s.e.
0048: 61 00 72 00 63 00 68 00 a.r.c.h.
0050: 2c 00 20 00 31 00 2e 00 ,. .1...
0058: 31 00 2e 00 31 00 35 00 1...1.5.
0060: 39 00 33 00 2e 00 30 00 9.3...0.
0068: 2c 00 20 00 6d 00 70 00 ,. .m.p.
0070: 73 00 69 00 67 00 64 00 s.i.g.d.
0078: 77 00 6e 00 2e 00 64 00 w.n...d.
0080: 6c 00 6c 00 2c 00 20 00 l.l.,. .
0088: 31 00 2e 00 31 00 2e 00 1...1...
0090: 31 00 35 00 39 00 33 00 1.5.9.3.
0098: 2e 00 30 00 2c 00 20 00 ..0.,. .
00a0: 77 00 69 00 6e 00 64 00 w.i.n.d.
00a8: 6f 00 77 00 73 00 20 00 o.w.s. .
00b0: 64 00 65 00 66 00 65 00 d.e.f.e.
00b8: 6e 00 64 00 65 00 72 00 n.d.e.r.
00c0: 2c 00 20 00 4e 00 49 00 ,. .N.I.
00c8: 4c 00 2c 00 20 00 4e 00 L.,. .N.
00d0: 49 00 4c 00 20 00 4e 00 I.L. .N.
00d8: 49 00 4c 00 0d 00 0a 00 I.L.....

#6 nigglesnush85

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Posted 19 November 2008 - 07:47 AM

There are fixes that might work, uninstalling and re installing would probably be the best option. Can she use firefox?
Regards,

Alan.

#7 Hawkeye4

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Posted 20 November 2008 - 02:32 AM

There are fixes that might work, uninstalling and re installing would probably be the best option. Can she use firefox?


Uninstall and reinstall IE? And if so, how? It comes with WinXP SP3. And suggested she use Firefox, but that won't get her updates for IE though.

#8 thekanclub

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Posted 20 November 2008 - 02:39 AM

hi hawkeye4
you can try this, click on tools and click on show menu bar then go to tools and click internet options
click advanced under browsing uncheck enable third party browser extension
hope this will fix the issue
Thanks & Regards,
blissful chap


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the things that really make us happy are free:
Love
joy
laughter
and of course Linux....lol
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#9 nigglesnush85

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Posted 20 November 2008 - 07:44 AM

If that doesn't work you could try using FF with https://addons.mozilla.org/en-US/firefox/addon/1419
Regards,

Alan.




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