HJT Log

Hi,
I ran into some unknown territory. "??erinit.exe" keeps popping up. "a-squarred" warns me every 5 seconds while IE is running that this program is trying to connect or is being connected.
Also a web search bar is permanently hooked on my task bar, it seems to be destop.exe if i trust my process list.
My home page has been taken over and my connexion is running slower than ever, Can anyone help please?? This would be greatly appreciated.
Thanks. Here is my HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 16:38:13, on 2005-05-06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\winos.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\mqdcatq.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\a2\a2guard.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hsncnfkeol.biz
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O2 - BHO: (no name) - {D4FBD395-3D23-3FA2-5984-6653000B4190} - C:\WINDOWS\System32\sgbmh.dll
O2 - BHO: (no name) - {E39EE563-45EA-5263-D7CA-543E73BF17FC} - C:\WINDOWS\System32\mucbjggu.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [windhost.exe] C:\WINDOWS\winos.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Drbt] C:\Documents and Settings\Papa\Application Data\teta.exe
O4 - HKCU\..\Run: [hB0ERVf9T] mqdcatq.exe
O4 - HKCU\..\Run: [Sifd] C:\WINDOWS\System32\??erinit.exe
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
O15 - Trusted IP range: 67.19.185.246 (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

Hello Lacaze and welcome to the BC forums. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

• Start HijackThis and follow these steps:
  • * Click on Config button
    * Click on the Misc Tools button
    * Click on the Open Process Manager button
• Select the following files and click on Kill process. Answer Yes to the "Are you sure..." question.
  • desktop.exe
  • winos.exe
  • mqdcatq.exe
• Launch Notepad and copy/paste the text in the quotebox below into the new document. Save it to your desktop as fixme.reg.

REGEDIT4

[-HKEY_CLASSES_ROOT\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993}]
[-HKEY_CLASSES_ROOT\clsid\{950238fb-c706-4791-8674-4d429f85897e}]
[-HKEY_CLASSES_ROOT\mfiltis]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\ext\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993}]
[-HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\legacy_delprot]
[-HKEY_LOCAL_MACHINE\system\currentcontrolset\services\delprot]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"desktop search"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ffis"=-

• Locate fixme.reg on your Desktop and double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer Yes and wait for a message to appear similar to Merged Successfully.
  
  
• Restart your computer.
  
  
• Launch Notepad, and copy/paste the box below into the new document. Save it as Unreg.bat and save it on your Desktop:

regsvr32 /u C:\Windows\isrvs\msfiltis.dll
regsvr32 /u C:\Windows\isrvs\msdbhk.dll
regsvr32 /u C:\Windows\isrvs\sysupd.dll

• Locate Unreg.bat on your Desktop and double-click on it. You might see a quick flash but there will be no window or message displayed.
• Delete the following files/folders (if present) in C:\Windows or C:\Windows\System32
  • delprot.ini
  • delprot.log
  • desktop.exe
  • isrvs (delete the entire folder)
• Delete the following file: C:\Windows\System32\Drivers\Delprot.sys
• Delete the following files/folder (if present) in C:\Documents and Settings\<your user name>\Desktop
  • anal exploits.url
  • big bleep school for 2.95.url
  • evidence eraser.lnk
  • popup blocker stops popups.lnk
  • spyware avenger.lnk
  • virus hunter security.lnk
  • your platinum visa.lnk

Step #2

Start in Safe Mode Using the F8 method:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
• Use the arrow keys to select the Safe Mode menu item.
• Press the Enter key.

Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hsncnfkeol.biz
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: (no name) - {D4FBD395-3D23-3FA2-5984-6653000B4190} - C:\WINDOWS\System32\sgbmh.dll
O2 - BHO: (no name) - {E39EE563-45EA-5263-D7CA-543E73BF17FC} - C:\WINDOWS\System32\mucbjggu.dll (file missing)
O4 - HKLM\..\Run: [windhost.exe] C:\WINDOWS\winos.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKCU\..\Run: [Drbt] C:\Documents and Settings\Papa\Application Data\teta.exe
O4 - HKCU\..\Run: [hB0ERVf9T] mqdcatq.exe
O4 - HKCU\..\Run: [Sifd] C:\WINDOWS\System32\??erinit.exe
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
O15 - Trusted IP range: 67.19.185.246 (HKLM)
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Under the Hidden files and folders heading select Show hidden files and folders.
• Uncheck the Hide file extensions for known types option.
• Uncheck the Hide protected operating system files (recommended) option.
• Click Yes to confirm.
• Click OK.

Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\System32\sgbmh.dll
C:\WINDOWS\System32\mucbjggu.dll
C:\WINDOWS\system32\mqdcatq.exe
C:\WINDOWS\winos.exe
C:\WINDOWS\isrvs\ <--folder
C:\Documents and Settings\Papa\Application Data\teta.exe
Step #5

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #6

AdAware SE

Download, install, update, configure and run a scan with Ad-aware SE:

• Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
• Close ALL windows except Ad-Aware SE.
• Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
• Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
  • In the ‘General’ window make sure the following are selected in green:
    • Under Safety:
      • Automatically save log-file
    • Automatically quarantine objects prior to removal
    • Safe Mode (always request confirmation)
  • Under Definitions:
    • Prompt to update outdated definitions - set the number of days
• Click on the ‘Scanning’ button on the left and select in green:
  • Under Driver, Folders & Files:
    • Scan Within Archives
  • Under Select drives & folders to scan:
    • choose all hard drives
  • Under Memory & Registry: all green
    • Scan Active Processes
    • Scan Registry
    • Deep Scan Registry
    • Scan my IE favorites for banned URL’s
    • Scan my Hosts file
• Click on the ‘Advanced’ button on the left and select in green:
  • Under Shell Integration:
    • Move deleted files to recycle bin
  • Under Logfile Detail Level: all green
    • include addtional object information
    • DESELECT - include negligible objects information
    • include environment information
  • Under Alternate Data Streams:
    • Don't log streams smaller than 0 bytes
    • Don't log ADS with the following names: CA_INOCULATEIT
• Click the ‘Tweak’ button and select in green:
  • Under ‘Scanning Engine’:
    • Unload recognized processes during scanning
    • Scan registry for all users instead of current user only
  • Under ‘Cleaning Engine’:
    • Let Windows remove files in use at next reboot
  • Under Log Files:
    • Include basic Ad-aware SE settings in logfile
    • Include additional Ad-aware SE settings in logfile
    • Please do not check: Include Module list in logfile
• Click on ‘Proceed’ to save the settings.
• Click ‘Start’
• Choose 'Perform Full System Scan'
• DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
• Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
• If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
• Save the log file when it asks and then click ‘Finish’
• REBOOT to complete the removal of what Ad-Aware SE found.

Step #7

Download CCleaner and install it. Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT

Thanks OT,
I'll be on that machine on tuesday to follow your instructions. I'll post back after.

Thanks a million for taking the time.

Hi OT,

I've just started the steps you indicated.
The fixme.reg merged fine
The Unreg.bat couldn't find msfiltis.dll or msdbhk.dll.
I get an "access denied when trying to delete:
delprot.ini
delprot.log
isrvs (folder)
Same result when trying to delete the file c:\windows\System32\Drvers\Delprot.sys
The URLs and .lnk you mentionned are not on the desktop.

Can you help?
Here is my HJT log again:
Thanks

Logfile of HijackThis v1.99.1
Scan saved at 11:35:19, on 2005-05-10
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\??erinit.exe
C:\Program Files\a2\a2guard.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hsncnfkeol.biz
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O2 - BHO: (no name) - {D4FBD395-3D23-3FA2-5984-6653000B4190} - C:\WINDOWS\System32\sgbmh.dll
O2 - BHO: (no name) - {E39EE563-45EA-5263-D7CA-543E73BF17FC} - C:\WINDOWS\System32\mucbjggu.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [windhost.exe] C:\WINDOWS\winos.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Drbt] C:\Documents and Settings\Papa\Application Data\teta.exe
O4 - HKCU\..\Run: [hB0ERVf9T] mqdcatq.exe
O4 - HKCU\..\Run: [Sifd] C:\WINDOWS\System32\??erinit.exe
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
O15 - Trusted IP range: 67.19.185.246 (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - (no file)
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

Thanks OT

Hi Lacaze. It's alright that some of those files are not there. Sometimes they are and sometimes they are not. We check for them so if they are there we clean them up.

I think you have something hiding in the system that we are not seeing so let's check for that.

Download rkfiles.zip and unzip it to its own permanent folder.

Important! Reboot in SAFE MODE !!

Start in Safe Mode Using the F8 method:

• Restart the computer in Safe Mode.
• As soon as the BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
• Use the arrow keys to select the Safe Mode menu item.
• Press the Enter key.

Locate the rkfiles.bat file and double-click it to run it. It will start scanning your computer and could take a little while so be patient. When the DOS window closes, reboot back to normal mode.

Post the contents of C:\log.txt back here and I will review it when it comes in.

OT

Hi OT,
Thanks again for your time.
Here is the log generated by "rkfiles".
C:\rkfilesPERM

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\system32\cmd32.exe: UPX!
C:\WINDOWS\system32\intfsdffdsronsad.exe: UPX!
C:\WINDOWS\system32\intronsad.exe: UPX!
C:\WINDOWS\system32\izxczxcr.exe: UPX!
C:\WINDOWS\system32\izxxzdsafsafczxcr.exe: UPX!
C:\WINDOWS\system32\lpzxcz324534xct.exe: UPX!
C:\WINDOWS\system32\us3432xzcb.exe: UPX!
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
C:\WINDOWS\system32\cmd32.exe: UPX!
C:\WINDOWS\system32\intfsdffdsronsad.exe: UPX!
C:\WINDOWS\system32\intronsad.exe: UPX!
C:\WINDOWS\system32\izxczxcr.exe: UPX!
C:\WINDOWS\system32\izxxzdsafsafczxcr.exe: UPX!
C:\WINDOWS\system32\lpzxcz324534xct.exe: UPX!
C:\WINDOWS\system32\us3432xzcb.exe: UPX!
Files Found in all users windows Folder............
------------------------
C:\WINDOWS\tsc.exe: UPX!
C:\WINDOWS\vsapi32.dll: UPX!t4
C:\WINDOWS\winos.exe: UPX!
Finished
bye

Thanks OT,

Hi Lacaze. I think we found our hiders. Please print these directions and then proceed with the following steps in order.

Step #1

Download the Pocket Killbox and unzip the contents of KillBox.zip to your desktop.

Step #3

Double-click on KillBox.exe to launch the program.

Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:C:\WINDOWS\system32\cmd32.exe
C:\WINDOWS\system32\intfsdffdsronsad.exe
C:\WINDOWS\system32\intronsad.exe
C:\WINDOWS\system32\izxczxcr.exe
C:\WINDOWS\system32\izxxzdsafsafczxcr.exe
C:\WINDOWS\system32\lpzxcz324534xct.exe
C:\WINDOWS\system32\us3432xzcb.exe
C:\WINDOWS\winos.exe
Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.

Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.

You system will reboot now.

After rebooting, you could get alot of error messages when applications start because these files were linked to Explorer.exe. That is normal.

Step #4

Now open Internet Explorer and go to the eTrust Antivirus Web Scanner and perform a scan. This will repair the applicaiton errors that you are receiving and clean up the rest of the infection.

Step #5

Important! Reboot in SAFE MODE !!

Start in Safe Mode Using the F8 method:

• Restart the computer in Safe Mode.
• As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
• Use the arrow keys to select the Safe Mode menu item.
• Press the Enter key.

Locate the rkfiles.bat file and double-click it to run it. It will start scanning your computer and could take a little while so be patient. When the DOS window closes, reboot back to normal mode.

Post the contents of the new C:\log.txt file back here in the next step.

Step #7

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file and a new log from rkfiles.bat back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT

hello OT,
I can't thank you enough for spending all this time with us.
By the way, I have a tiny popup window that comes up in the bottom right of my screen with a "web search box" "Search the web" it says.
When i kill the "desktop.exe" file it disappears.
I get an access denied when i try and delete it. Any ideas on this?

Here are my new logs, first Rkfile

====================================================
:
C:\rkfilesPERM

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINDOWS\tsc.exe: UPX!
C:\WINDOWS\vsapi32.dll: UPX!t4
Finished
bye
===================================================

Next HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 16:59:30, on 2005-05-16
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe
C:\WINDOWS\Mixer.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINDOWS\System32\??erinit.exe
C:\Program Files\a2\a2guard.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\System32\HPHipm09.exe
D:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://alainlacaze.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O2 - BHO: (no name) - {D4FBD395-3D23-3FA2-5984-6653000B4190} - C:\WINDOWS\System32\sgbmh.dll
O2 - BHO: (no name) - {E39EE563-45EA-5263-D7CA-543E73BF17FC} - C:\WINDOWS\System32\mucbjggu.dll (file missing)
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\fr\msntb.dll
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\fr\msnappau.exe"
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [windhost.exe] C:\WINDOWS\winos.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Drbt] C:\Documents and Settings\Papa\Application Data\teta.exe
O4 - HKCU\..\Run: [hB0ERVf9T] mqdcatq.exe
O4 - HKCU\..\Run: [Sifd] C:\WINDOWS\System32\??erinit.exe
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - Global Startup: Lancement rapide d'Adobe Reader.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
O15 - Trusted IP range: 67.19.185.246 (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe

Hi Lacaze. ok, now that we have taken care of the hidden files let's go through the removal steps for the ISRVS infection again and then clean up the rest. Please print these directions and then proceed with the following steps in order.

Step #1

• Start HijackThis and follow these steps:
  • * Click on Config button
    * Click on the Misc Tools button
    * Click on the Open Process Manager button
• Select the following files and click on Kill process. Answer Yes to the "Are you sure..." question.
  • desktop.exe
  • edmond.exe
  • ffisearch.exe
• Launch Notepad and copy/paste the text in the quotebox below into the new document. Save it to your desktop as fixme.reg.

REGEDIT4

[-HKEY_CLASSES_ROOT\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993}]
[-HKEY_CLASSES_ROOT\clsid\{950238fb-c706-4791-8674-4d429f85897e}]
[-HKEY_CLASSES_ROOT\mfiltis]
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\ext\clsid\{5b4ab8e2-6dc5-477a-b637-bf3c1a2e5993}]
[-HKEY_LOCAL_MACHINE\system\currentcontrolset\enum\root\legacy_delprot]
[-HKEY_LOCAL_MACHINE\system\currentcontrolset\services\delprot]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"desktop search"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ffis"=-

• Locate fixme.reg on your Desktop and double-click on it. You will receive a prompt similar to: "Do you wish to merge the information into the registry?". Answer Yes and wait for a message to appear similar to Merged Successfully.
  
  
• Restart your computer.
  
  
• Launch Notepad, and copy/paste the box below into the new document. Save it as Unreg.bat and save it on your Desktop:

regsvr32 /u C:\Windows\isrvs\msfiltis.dll
regsvr32 /u C:\Windows\isrvs\msdbhk.dll
regsvr32 /u C:\Windows\isrvs\sysupd.dll

• Locate Unreg.bat on your Desktop and double-click on it.
• Delete the following files/folders (if present) in C:\Windows or C:\Windows\System32
  • delprot.ini
  • delprot.log
  • desktop.exe
  • isrvs (delete the entire folder)
• Delete the following file: C:\Windows\System32\Drivers\Delprot.sys
• Delete the following files/folder (if present) in C:\Documents and Settings\<your user name>\Desktop
  • anal exploits.url
  • big bleep school for 2.95.url
  • evidence eraser.lnk
  • popup blocker stops popups.lnk
  • spyware avenger.lnk
  • virus hunter security.lnk
  • your platinum visa.lnk

Step #2

Start in Safe Mode Using the F8 method:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
• Use the arrow keys to select the Safe Mode menu item.
• Press the Enter key.

Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: (no name) - {D4FBD395-3D23-3FA2-5984-6653000B4190} - C:\WINDOWS\System32\sgbmh.dll
O2 - BHO: (no name) - {E39EE563-45EA-5263-D7CA-543E73BF17FC} - C:\WINDOWS\System32\mucbjggu.dll (file missing)
O4 - HKLM\..\Run: [windhost.exe] C:\WINDOWS\winos.exe
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKCU\..\Run: [Drbt] C:\Documents and Settings\Papa\Application Data\teta.exe
O4 - HKCU\..\Run: [hB0ERVf9T] mqdcatq.exe
O4 - HKCU\..\Run: [Sifd] C:\WINDOWS\System32\??erinit.exe
O15 - Trusted Zone: *.skoobidoo.com
O15 - Trusted Zone: *.slotchbar.com
O15 - Trusted Zone: *.windupdates.com
O15 - Trusted Zone: *.skoobidoo.com (HKLM)
O15 - Trusted Zone: *.slotchbar.com (HKLM)
O15 - Trusted Zone: *.windupdates.com (HKLM)
O15 - Trusted IP range: 67.19.185.246
O15 - Trusted IP range: 67.19.185.246 (HKLM)
O18 - Filter: text/html - {950238FB-C706-4791-8674-4D429F85897E} - C:\WINDOWS\isrvs\mfiltis.dll
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Under the Hidden files and folders heading select Show hidden files and folders.
• Uncheck the Hide file extensions for known types option.
• Uncheck the Hide protected operating system files (recommended) option.
• Click Yes to confirm.
• Click OK.

Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\System32\sgbmh.dll
C:\WINDOWS\System32\mucbjggu.dll
C:\WINDOWS\winos.exe
C:\Documents and Settings\Papa\Application Data\teta.exe
Now search for these files and delete all instances. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.mqdcatq.exe
Step #5

Reboot normally and ownload CleanUp! and install it. Start CleanUp! and click on the CleanUp! button. Let it run to completion. It may take a few minutes depending on the size of your hard drive so be patient.

Step #6

Download and install ewido security suite. Update the program and then click on the Scanner button. On the Scanner page click on My Computer and then click the Start button to begin the scan. Let it run to completion and fix anything that it finds.


Step #7

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT