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My Log - Please Help With Analysis


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8 replies to this topic

#1 mjurgemeyer

mjurgemeyer

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Posted 05 May 2005 - 06:17 PM

I've been having a lot of problems lately. I'm hoping this will help. My log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 6:11:40 PM, on 5/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Iuwen\Ooaadio.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\srcpnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\spmcli.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\Messenger\msmsgs.exe
c:\windows\system32\uhqqekm.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://approvedlinks.com/sp.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchv.com/1/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.searchv.com/1/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.searchv.com/1/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://approvedlinks.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\Matt Jurgemeyer\Application Data\Mozilla\Profiles\default\89zp1yug.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Matt Jurgemeyer\Application Data\Mozilla\Profiles\default\89zp1yug.slt\prefs.js)
O1 - Hosts: 127.127.127.127 elite
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\plg0\cxtpls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Media Pass] C:\Program Files\Media Pass\MediaPassK.exe
O4 - HKLM\..\Run: [AutoLoaderAproposClient] "C:\temp\CXTPLS~1.EXE" /PC=CP.CDT3 /ShowLegalNote=nonbranded /ForSupportedBrowsers /HideUninstall /HideDir
O4 - HKLM\..\Run: [Yuamkd] C:\Program Files\Iuwen\Ooaadio.exe
O4 - HKLM\..\Run: [epx30101] C:\WINDOWS\DOWNLO~1\CONFLICT.4\epx30101.exe
O4 - HKLM\..\Run: [epx30102] C:\WINDOWS\DOWNLO~1\CONFLICT.5\epx30102.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [xssO3se] srcpnt.exe
O4 - HKLM\..\Run: [uybu] C:\WINDOWS\system32\uybu.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [gB3ERiK3R] spmcli.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/NDWCab.CAB
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://spystream.babenet.com/cabs/videox.cab
O16 - DPF: {26FD5192-A97C-4B48-A5D7-2420CFDCFDF2} - http://new.tnc4u.com/MCInst.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203...meInstaller.exe
O16 - DPF: {76D31A21-9402-11D6-97B6-0010DC2A6243} - http://secure2.comned.com/signuptemplates/ActiveSecurity.CAB
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

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#2 mjurgemeyer

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Posted 05 May 2005 - 10:25 PM

I've updated the log as follows:

Logfile of HijackThis v1.99.1
Scan saved at 10:23:53 PM, on 5/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\windows\system32\hlvsdst.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Iuwen\Ooaadio.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\srcpnt.exe
C:\WINDOWS\system32\spmcli.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Netropa\OSD.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F2 - REG:system.ini: Shell=Explorer.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\Matt Jurgemeyer\Application Data\Mozilla\Profiles\default\89zp1yug.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Matt Jurgemeyer\Application Data\Mozilla\Profiles\default\89zp1yug.slt\prefs.js)
O1 - Hosts: 127.127.127.127 elite
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\plg0\cxtpls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Media Pass] C:\Program Files\Media Pass\MediaPassK.exe
O4 - HKLM\..\Run: [Yuamkd] C:\Program Files\Iuwen\Ooaadio.exe
O4 - HKLM\..\Run: [epx30101] C:\WINDOWS\DOWNLO~1\CONFLICT.4\epx30101.exe
O4 - HKLM\..\Run: [epx30102] C:\WINDOWS\DOWNLO~1\CONFLICT.5\epx30102.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [xssO3se] srcpnt.exe
O4 - HKLM\..\Run: [moum] C:\WINDOWS\system32\moum.exe
O4 - HKLM\..\Run: [uybu] C:\WINDOWS\system32\uybu.exe
O4 - HKLM\..\Run: [raxydtq] c:\windows\system32\hlvsdst.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [gB3ERiK3R] spmcli.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/NDWCab.CAB
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://spystream.babenet.com/cabs/videox.cab
O16 - DPF: {26FD5192-A97C-4B48-A5D7-2420CFDCFDF2} - http://new.tnc4u.com/MCInst.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203...meInstaller.exe
O16 - DPF: {76D31A21-9402-11D6-97B6-0010DC2A6243} - http://secure2.comned.com/signuptemplates/ActiveSecurity.CAB
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Multi-user Cleanup Service - Unknown owner - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe

#3 Grinler

Grinler

    Lawrence Abrams


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Posted 06 May 2005 - 10:57 PM

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Please run Notepad and copy the following text into a new file:

@ECHO OFF
cd %windir%
Nail.exe /FULLREMOVE
sc config SvcProc start= disabled
sc stop SvcProc
sc delete SvcProc
attrib -s -r -h nail.exe
attrib -s -r -h svcproc.exe
del nail.exe
del svcproc.exe
cd %windir%\system32
attrib -s -r -h DrPMon.dll
del DrPMon.dll
exit

Save the file to the desktop as remove.bat and make sure the "Save as type" field says "All files".

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml


Once in Safe Mode, please double-click on remove.bat. A window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. Post the log from the scan here for me.

Then please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Close all open windows except for HijackThis and click Fix Checked.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.

#4 mjurgemeyer

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Posted 09 May 2005 - 08:34 PM

Thanks for the instruction ...

I did everything you said. However, there was no line that read

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

when I ran HijackThis. My logs follow:

------------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 7:51:05 PM, on 5/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F2 - REG:system.ini: Shell=Explorer.exe
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\Matt Jurgemeyer\Application Data\Mozilla\Profiles\default\89zp1yug.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Matt Jurgemeyer\Application Data\Mozilla\Profiles\default\89zp1yug.slt\prefs.js)
O1 - Hosts: 127.127.127.127 elite
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Media Pass] C:\Program Files\Media Pass\MediaPassK.exe
O4 - HKLM\..\Run: [epx30102] C:\WINDOWS\DOWNLO~1\CONFLICT.5\epx30102.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [uybu] C:\WINDOWS\system32\uybu.exe
O4 - HKLM\..\Run: [xssO3se] dllb2res.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [gB3ERiK3R] spmcli.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/NDWCab.CAB
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://spystream.babenet.com/cabs/videox.cab
O16 - DPF: {26FD5192-A97C-4B48-A5D7-2420CFDCFDF2} - http://new.tnc4u.com/MCInst.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203...meInstaller.exe
O16 - DPF: {76D31A21-9402-11D6-97B6-0010DC2A6243} - http://secure2.comned.com/signuptemplates/ActiveSecurity.CAB
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe

------------------------------------------------------------------------------

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 7:48:47 PM, 5/7/2005
+ Report-Checksum: D045F4CE

+ Date of database: 5/7/2005
+ Version of scan engine: v3.0

+ Duration: 55 s
+ Scanned Files: 10
+ Speed: 0.18 Files/Second
+ Infected files: 0
+ Removed files: 0
+ Files put in quarantine: 0
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
Memory

+ Scan result:
No infected files found!


::Report End

#5 Grinler

Grinler

    Lawrence Abrams


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Posted 09 May 2005 - 10:04 PM

Click on start, settings, control panel and double-click on add/remove programs. From with add/remove program uninstall the following if they exist:

Media Pass


Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.searchv.com/1/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.searchv.com/1/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
F2 - REG:system.ini: Shell=Explorer.exe
O1 - Hosts: 127.127.127.127 elite
O2 - BHO: (no name) - {016235BE-59D4-4CEB-ADD5-E2378282A1D9} - C:\Program Files\CxtPls\cxtpls.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)
O4 - HKLM\..\Run: [Media Pass] C:\Program Files\Media Pass\MediaPassK.exe
O4 - HKLM\..\Run: [epx30102] C:\WINDOWS\DOWNLO~1\CONFLICT.5\epx30102.exe
O4 - HKLM\..\Run: [uybu] C:\WINDOWS\system32\uybu.exe
O4 - HKLM\..\Run: [xssO3se] dllb2res.exe
O4 - HKCU\..\Run: [gB3ERiK3R] spmcli.exe
O15 - Trusted Zone: http://www.neededware.com
O16 - DPF: NDWCab - http://www.neededware.com/NDWCab.CAB
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://spystream.babenet.com/cabs/videox.cab
O16 - DPF: {26FD5192-A97C-4B48-A5D7-2420CFDCFDF2} - http://new.tnc4u.com/MCInst.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203...meInstaller.exe
O16 - DPF: {76D31A21-9402-11D6-97B6-0010DC2A6243} - http://secure2.comned.com/signuptemplates/ActiveSecurity.CAB

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\Program Files\CxtPls\
C:\Program Files\Media Pass\
C:\WINDOWS\system32\uybu.exe
c:\windows\system32\dllb2res.exe
c:\windows\system32\spmcli.exe

Reboot your computer to go back to normal mode and post a new log.

#6 mjurgemeyer

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Posted 11 May 2005 - 12:34 AM

Thanks! I did as you said. Here's the new log:

---------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 12:31:57 AM, on 5/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimtoday.com/search/aimtoolbar.jsp
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimtoday.com/search/aimtoolbar.jsp
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\Matt Jurgemeyer\Application Data\Mozilla\Profiles\default\89zp1yug.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Matt Jurgemeyer\Application Data\Mozilla\Profiles\default\89zp1yug.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [DellTouch] C:\WINDOWS\DELLMMKB.EXE
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Camio Viewer 2000.lnk = C:\Program Files\Sierra Imaging\Image Expert 2000\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe

#7 Grinler

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Posted 11 May 2005 - 04:22 PM

Looks good...how does it feel to you?

#8 mjurgemeyer

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Posted 12 May 2005 - 09:41 PM

It's working much better now. Thanks so much for your help. I just made a donation to the site.

#9 Grinler

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Posted 12 May 2005 - 10:04 PM

Your log is clean! Great job!

Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

You can find instructions on how to enable and reenable system restore here:

Managing Windows Millenium System Restore

or

Windows XP System Restore Guide

Renable system restore with instructions from tutorial above


Next,

This process will clean out your Temp files and your Temporary Internet Files. Please do both steps:

Step 1:Delete Temp Files
To clean out your temp files, click on Start and then run, and type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there. If you get an error when deleting a file, skip that file and delete all the others. If you had trouble deleting a file, reboot into Safe Mode and follow this step again. You should now be able to delete all the files.

Step 2: Delete Temporary Internet Files
Now I want you to open up Internet Explorer, and click on the Tools menu and then Internet Options. At the General tab, which should be the first tab you are currently on, click on the Delete Files button and put a checkmark in Delete offline content. Then press the OK button. This may take quite a while, so do not be alarmed with how long it takes. When it is done, your Temporary Internet Files will now be deleted.

Finally, and definitely the MOST IMPORTANT step, click on the following tutorial and follow each step listed there:

Simple and easy ways to keep your computer safe and secure on the Internet


Glad I was able to help and if there any other problems related to your computer please feel free to post them in the appropriate forum. Though we help people with spyware and viruses here at BC, we also help people with other computer problems! Do not forget to tell your friends about us!




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