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Need Help with my Hijack log


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#1 Buttnit

Buttnit

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Posted 05 May 2005 - 03:54 PM

Hi, I recently had my brother in law bring my computer back to life, but I still seem to have some problems. I want to fix everything before I start loading my software again. I have attached my Hijack this log.

Logfile of HijackThis v1.99.1
Scan saved at 10:42:16 PM, on 5/5/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\popkill.exe
C:\Program Files\Media Access\MediaAccK.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\MSMSN7.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\WINDOWS\System32\mcafee32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
F:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
F2 - REG:system.ini: Shell=Explorer.exe mcafee32.exe
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
O4 - HKLM\..\Run: [DiTask] C:\WINDOWS\ditask.exe
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [MasterBoot Switch Key] popkill.exe
O4 - HKLM\..\Run: [MS MSN Menssenger 7.0] MSMSN7.exe
O4 - HKLM\..\Run: [checkrun] c:\windows\system32\eliteuej32.exe
O4 - HKLM\..\RunServices: [MS MSN Menssenger 7.0] MSMSN7.exe
O4 - HKLM\..\RunServices: [MasterBoot Switch Key] popkill.exe
O4 - HKLM\..\RunOnce: [MasterBoot Switch Key] popkill.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MS MSN Menssenger 7.0] MSMSN7.exe
O4 - HKCU\..\Run: [MasterBoot Switch Key] popkill.exe
O4 - HKCU\..\RunOnce: [MasterBoot Switch Key] popkill.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1115308408655
O17 - HKLM\System\CCS\Services\Tcpip\..\{DD2F49B3-1B06-430C-80BA-6DC35DE55CE9}: NameServer = 217.237.151.161 217.237.151.33


Please help!!!

Thanks,


Buttnit

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#2 tetonbob

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Posted 06 May 2005 - 04:42 PM

When we're done cleaning off your system, i'd recommend that you install all the critical windows updates available from Microsoft, upto service pack 1a. This will help to make your system more secure and prevent many 'problems' from reoccuring in the future. You can do this here:

http://www.microsoft.com/windowsxp/pro/dow...sp1/default.asp


Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools->Folder Options->View tab and make sure that 'Show hidden files and folders' is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane in the Search Window, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).
===============

Next, download the following tool : http://www.simplytech.it/ETRemover/ETRemover_V123.zip and unzip it to it's own folder.

WARNING!! This tool should be run from safe mode only. It will not be able to delete files in use by Windows, so running it from a regular windows session is useless. A readme is included with complete details on the tool and the malware it removes.

===============

Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:

1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:

MSMSN7.exe*
MediaAccess.exe*
mcafee32.exe*

2) Then if any are found in the 'prefetch' folder, delete them.

Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.

===============

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work.

==============

Run the EliteToolbar Removal tool you downloaded earlier.

==============

Go to Add/Remove programs and remove(uninstall) the following, if present:

Elite Toolbar
Web Related

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Next, Open a command prompt by:

1. Clicking "Start", then "Run...".
2. Enter "cmd" (without the quotes).
3. Enter "services.msc" (without the quotes).

-

Now, locate and 'stop' the following services, if present:

MS MSN Menssenger 7.0 ... (MSMSN7.exe)note the spelling, please...this is not the legit MSN Messenger

Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services.

===============

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\Program Files\Media Access\MediaAccK.exe
C:\WINDOWS\System32\MSMSN7.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\WINDOWS\System32\mcafee32.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Now, let's open a command prompt and unregister the dll(s) we're going to remove, by entering the following:

regsvr32 /u EliteToolBar version 59.dll

It's ok, if these aren't found or 'error' out. If you want, just copy and paste the individual lines to the command prompt to save on the typing.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


F2 - REG:system.ini: Shell=Explorer.exe mcafee32.exe

O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll

O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll

O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKLM\..\Run: [MS MSN Menssenger 7.0] MSMSN7.exe
O4 - HKLM\..\Run: [checkrun] c:\windows\system32\eliteuej32.exe
O4 - HKLM\..\RunServices: [MS MSN Menssenger 7.0] MSMSN7.exe
O4 - HKCU\..\Run: [MS MSN Menssenger 7.0] MSMSN7.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

files...

C:\Program Files\Media Access\MediaAccK.exe
C:\WINDOWS\System32\MSMSN7.exe
C:\Program Files\Media Access\MediaAccess.exe
C:\WINDOWS\System32\mcafee32.exe
C:\WINDOWS\EliteToolBar\EliteToolBar version 59.dll
c:\windows\system32\eliteuej32.exe

-

Note that some of these file(s) may or may not be present.

===============

Post back a new log, and let me know how everything goes.

===============

Go to www.windowssecurity.com, and then:

1. Click "Trojan Scan".
2. Click "Scan my computer for trojans!"
3 Click "Start scan"

Post back your results.

===============

You also have no Antivirus protection, and unless you have XP's firewall turned on, no firewall either.

A good free AV program, AVG is available. Download, install, update and run a full scan.
Practice Safe Surfing

Proud Member of UNITE since 2006

Microsoft MVP Consumer Security 2009 - 2015

#3 Buttnit

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Posted 09 May 2005 - 02:55 AM

OK, I will begin this process this evening. I have not been hooking up to the internet because of all of the virus/worm.trojan problems I have been having. Easier to download everything at work and then take it home. What I have found to be strange is that the trojans load into the user profiles. I have cleaned up my profile, and then I checked on my wife's, and all of the bleep is present there. I have downloaded AVG and it seems to be a lot better than Norton. Just a note, I was running Norton Anit-Virus, and Norton Internet Security when my system was infiltrated. I am an American working overseas in Germany and I have heard the problems here are worse than in the US. Oh well, I will try to post a new HJT file tomorrow. Thanks for all of your help.

r/Mark




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