Then If I click OK it takes me to
But I can't even get back to my home page.
Mod Edit: Link disabled, to preclude possible infection. ~tg
Edited by tg1911, 05 November 2008 - 08:18 PM.
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Posted 05 November 2008 - 05:42 PM
Edited by tg1911, 05 November 2008 - 08:18 PM.
Posted 05 November 2008 - 09:27 PM
Posted 06 November 2008 - 03:31 PM
Please download Malwarebytes Anti-Malware and save it to your desktop.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
- Make sure you are connected to the Internet.
- Double-click on mbam-setup.exe to install the application.
- When the installation begins, follow the prompts and do not make any changes to default settings.
- When installation has finished, make sure you leave both of these checked:
- Update Malwarebytes' Anti-Malware
- Launch Malwarebytes' Anti-Malware
- Then click Finish.
- MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
- On the Scanner tab:
- Make sure the "Perform Quick Scan" option is selected.
- Then click on the Scan button.
- If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
- The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
- When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
- Click OK to close the message box and continue with the removal process.
- Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
- Make sure that everything is checked, and click Remove Selected.
- When removal is completed, a log report will open in Notepad.
- The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the contents of that report in your next reply and exit MBAM.
Edited by yashua1970, 06 November 2008 - 03:44 PM.
Posted 06 November 2008 - 04:34 PM
Posted 06 November 2008 - 08:59 PM
Please reboot the computer, update Mbam, and run another scan and post those results
Posted 06 November 2008 - 09:59 PM
Posted 06 November 2008 - 10:50 PM
You look OK now. How is the computer performing?
Posted 06 November 2008 - 10:53 PM
Edited by garmanma, 07 November 2008 - 02:53 PM.
Posted 07 November 2008 - 08:29 AM
Hi I see you are on now. If there are no longer signs of malware then please....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.
The easiest and safest way to do this is:
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
- Go to Start > Programs > Accessories > System Tools and click "System Restore".
- Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
- Then use Disk Cleanup to remove all but the most recently created Restore Point.
- Go to Start > Run and type: Cleanmgr
- Click "Ok"
- Disk Cleanup will scan your files for several minutes, then open.
- Click the "More Options" Tab.
- Click the "Clean up" button under System Restore.
- Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
- Click Yes, then click Ok.
- Click Yes again when prompted with "Are you sure you want to perform these actions?"
- Disk Cleanup will remove the files and close automatically.
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