Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Infected by Bagle?


  • Please log in to reply
5 replies to this topic

#1 stef2076

stef2076

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:06:46 PM

Posted 05 November 2008 - 08:19 AM

Hello,
I think I got a virus from a file downloaded with Emule. Now the antivirus software installed on my pc (Trendmicro) doesn't work: if I launch it I get a message "it's no a valid Win32 application". The same thing happen if I try to use Avenger.
What can I do? Please help me!
Thank you very much

BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:46 PM

Posted 05 November 2008 - 11:02 AM

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 stef2076

stef2076
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:06:46 PM

Posted 06 November 2008 - 02:30 AM

Hello, thank you for your reply. This is the log:

Malwarebytes' Anti-Malware 1.30
Versione del database: 1368
Windows 5.1.2600 Service Pack 3

06/11/2008 7.32.31
mbam-log-2008-11-06 (07-32-31).txt

Tipo di scansione: Scansione completa (C:\|F:\|)
Elementi scansionati: 114244
Tempo trascorso: 44 minute(s), 20 second(s)

Processi delle memoria infetti: 0
Moduli della memoria infetti: 0
Chiavi di registro infette: 0
Valori di registro infetti: 0
Elementi dato del registro infetti: 0
Cartelle infette: 2
File infetti: 0

Processi delle memoria infetti:
(Nessun elemento malevolo rilevato)

Moduli della memoria infetti:
(Nessun elemento malevolo rilevato)

Chiavi di registro infette:
(Nessun elemento malevolo rilevato)

Valori di registro infetti:
(Nessun elemento malevolo rilevato)

Elementi dato del registro infetti:
(Nessun elemento malevolo rilevato)

Cartelle infette:
C:\WINDOWS\system32\drivers\downld (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\stefano.andreis\Dati applicazioni\m (Trojan.Agent) -> Quarantined and deleted successfully.

File infetti:
(Nessun elemento malevolo rilevato)


Before reading your reply I tried with Elibagla, it removed several files. Here is the log:

Wed Nov 05 11:07:44 2008
EliBagle v11.93 ©2008 S.G.H. / Satinfo S.L. (Actualizado el 4 de Noviembre del 2008)
----------------------------------------------
Lista de Acciones (por Acción Directa):
C:\WINDOWS\SYSTEM32\WINTEMS.EXE --> Bagle Acceso Denegado.
C:\WINDOWS\SYSTEM32\BAN_LIST.TXT --> Eliminado Bagle
C:\WINDOWS\SYSTEM32\DRIVERS\SROSA.SYS --> Bagle (rootkit) Acceso Denegado.
C:\DOCUMENTS AND SETTINGS\NIMES-04\DATI APPLICAZIONI\M\FLEC006.EXE --> Bagle Acceso Denegado.
C:\DOCUMENTS AND SETTINGS\NIMES-04\DATI APPLICAZIONI\M\LIST.OCT --> Eliminado Bagle
Restaurada Clave: "SafeBoot\Minimal y Network"
Reinicie para Completar la Limpieza.

Wed Nov 05 11:09:54 2008
EliBagle v11.93 ©2008 S.G.H. / Satinfo S.L. (Actualizado el 4 de Noviembre del 2008)
----------------------------------------------
Lista de Acciones (por Acción Directa):
C:\WINDOWS\SYSTEM32\WINTEMS.EXE --> Eliminado Bagle
C:\WINDOWS\SYSTEM32\DRIVERS\SROSA.SYS --> Eliminado Bagle (rootkit)
C:\DOCUMENTS AND SETTINGS\NIMES-04\DATI APPLICAZIONI\M\FLEC006.EXE --> Eliminado Bagle
Restaurada Clave: "SafeBoot\Minimal y Network"

Wed Nov 05 11:10:09 2008
EliBagle v11.93 ©2008 S.G.H. / Satinfo S.L. (Actualizado el 4 de Noviembre del 2008)
----------------------------------------------
Lista de Acciones (por Exploración):
Explorando Unidad C:\
C:\WINDOWS\system32\MDELK.EXE --> Eliminado Bagle
C:\WINDOWS\system32\drivers\downld\182765.EXE --> Eliminado Bagle.VR
C:\WINDOWS\system32\drivers\downld\205109.EXE --> Eliminado Bagle.VR
C:\WINDOWS\system32\drivers\downld\262812.EXE --> Eliminado Bagle
C:\WINDOWS\system32\drivers\downld\324218.EXE --> Eliminado Bagle
C:\WINDOWS\system32\drivers\downld\364015.EXE --> Eliminado Bagle
C:\WINDOWS\system32\drivers\downld\659046.EXE --> Eliminado Bagle

Nº Total de Directorios: 5406
Nº Total de Ficheros: 56095
Nº de Ficheros Analizados: 13518
Nº de Ficheros Infectados: 7
Nº de Ficheros Limpiados: 7


Still Avenger and Trendmicro don't work.
Thank you

#4 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:46 PM

Posted 06 November 2008 - 08:28 AM

Let's continue with this procedure then we can look at the other packages.

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 stef2076

stef2076
  • Topic Starter

  • Members
  • 9 posts
  • OFFLINE
  •  
  • Local time:06:46 PM

Posted 07 November 2008 - 02:24 AM

Here is SuperAntispyware log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 11/06/2008 at 06:22 PM

Application Version : 3.9.1008

Core Rules Database Version : 3259
Trace Rules Database Version: 1609

Scan type : Complete Scan
Total Scan Time : 00:55:20

Memory items scanned : 203
Memory threats detected : 0
Registry items scanned : 5765
Registry threats detected : 0
File items scanned : 53862
File threats detected : 1

Adware.GloboLook
C:\STEFANO\PROGRAMMI\ICO\PILL2.ICO

#6 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:46 PM

Posted 07 November 2008 - 09:14 AM

Next step:

Please run the F-Secure Online Scanner
Note: This Scanner is for Internet Explorer Only!
Follow the Instruction here for installation.
Accept the License Agreement.
Once the ActiveX installs,Click Full System Scan
Once the download completes, the scan will begin automatically.
The scan will take some time to finish, so please be patient.
When the scan completes, click the Automatic cleaning (recommended) button.
Click the Show Report button and Copy&Paste the entire report in your next reply.

<<<After the scan...
How are things running now?

Now the antivirus software installed on my pc (Trendmicro) doesn't work: if I launch it I get a message "it's no a valid Win32 application".

Are we still having that issue?>>>

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users