Something consistently tries to delete startup modules, particularly when I try to connect to the internet. I think it might be writing itself into my hkey modules/files? It's often the files called hkey that try to delete the list of startup modules (sometimes it comes from the System 32 file or similar files) and Kaspersky intercepts it. Me, being stupid and before I realised it must be a virus, once allowed it to, and then, of course, the next time I booted up my computer, it wouldn't boot. I managed to reverse it after some frustration thankfully, but I still have no idea how to get rid of a virus once it's infected my computer. Kaspersky won't identify it, nor does Windows Defender (no surprise there). Other than those programs the only other defensive program I have is PC Tools Spyware Doctor which naturally doesn't detect anything. I'm afraid to download any other programs which might help. I don't want to make things worse.
Also, the internet browsers won't work properly (Firefox doesn't even open. I click it and it does nothing. Internet Explorer opens and then stops responding). I managed to get them working today by restoring my computer to a different point and by sheer persistence (e.g. clicking the icon over and over and then reading a book until the program finally opened). They stopped working again, so I restarted my computer and it's all working all right for now, but I'm not sure for how long. I'm trying to post this before anything happens to the computer. Also, when I was connecting to the internet my computer would freeze, particularly when I opened Windows Explorer.
Finally, it also doesn't allow me to use Help and Support on my computer (the program wouldn't respond, which left me high and dry since I couldn't connect to the internet for help or use the offline help) and my internet connection icon has disappeared from my toolbar, the picture of the two little computers. That only disappeared when my computer started acting strangely.
To be honest, I'm not sure why it's all working for now, probably thanks to the system restore that finally worked and maybe because I was finally able to update and fix all the security problems that occurred from lack of internet, but I can still tell my computer isn't ok and that it's still in a fragile state. Can anyone help me?
I should perhaps also mention the rundll32.exe constantly crashes. It likes to open about 30-50 windows saying it's stopped running when I try and watch a film, and I just can't seem to make it actually stop trying to run. I don't know if that has anything to do with a virus. Anyway if anyone can help me, I'd be so grateful. Thank you!
Edited by fozzypeg, 05 November 2008 - 06:57 AM.