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Error code 19


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#1 poziman

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Posted 03 November 2008 - 02:37 PM

Hello:

My PC got infected by some rootkit and i solved it. The problem now is Vista isn't recognizing USB controllers, none of them.

When i go to device manager i get this message under every universal USB controller "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" so i can't get work any USB device (mouse, printer, hdd).

I have tried to uninstall every controller, unplugged every USB device with no luck. Still the same error when Vista tries to install the controllers again. Also repaired registry (don't have a backup), still the same error.

I have tried a restore point but i don't have any due to the changes that were made to solve the virus.

Any thought or solutions?

I'm not planning a reformat for now.

Thanks a lot.

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#2 garmanma

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Posted 03 November 2008 - 06:05 PM

Get a cheap USB controller card. It beats the aggravation
Mark
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