Posted 02 November 2008 - 10:36 PM
Howdy. I just bought an HP laptop from Circuit City. It will not print to my ancient but awesome HP LaserJet 5N. I get an "ERROR" message every time I try to print. I've uninstalled the printer four time -- same deal. I went to HP.COM for new drivers, but they said they are built into Vista.
This laptop was a gift for my wife, but I refuse to keep it if it won't print to this workhorse printer. Circuit City has a 15% return-to-stock policy on opened computers, so now I'm fighting with them.
I called HP tech support and talked to both laptop and printer support, and they have no solutions.
Anyone out there encounter this before?