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Did alot on my own to fix problems, need help to finish...

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#1 sponge14


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Posted 02 November 2008 - 10:12 PM

I did alot on my own to try and fix my problems on my pc. I have run a bunch of programs already, spybot, ad aware, housecall online antivirus, antimalware, and combofix. I know one malware I had was Antivirus 2009. I had a couple other things that popped up in the taskbar with the typical B.S. warnings about being infected, I never clicked on them. I also know that at one point I didnt have administrator rights for regedit or msconfig. I also have lost the ability to change my desktop picture, it is just a blue screen. I am not sure what else I had to begin with, I may have sonme old logs I can post on here. I know my programs always seemed to find something new each time I ran them, so now that they are showing clean, I am still worried that maybe I had something more serious, like a backdoor or a rootkit installed that may be giving me false readings? Please let me know what logs you need to help me. I believe I have some logs from before I started showing clean, I will have to find them if I need to. I do have the logs from this latest round of scans which was done in safe mode. I will go back into regular windows and run hijack this, and malware and post those reports here in a few minutes. Thanks for the help!

Edit: I also only have one of my hard drives hooked up right now, the one with XP installed on it. I believe the other 2 to be infected too, as they have had autorun.inf and resycled directory with a .com file in it. They will remain unhooked until you will tell me to change them back to being hooked up.

Edited by sponge14, 02 November 2008 - 10:15 PM.

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#2 sponge14

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Posted 12 November 2008 - 11:47 PM

It's been 10 days and no response... Can anyone help me? My desktop is still down and out and I am having to work with my laptop only....

#3 scff249


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Posted 13 November 2008 - 12:01 AM

Sorry. We've been kind of busy (I just started a couple days ago with helping). Trying to go between things here and our personal lives as well since we're just volunteers.

I'll help you get started.

Please download and follow the instructions as posted by Boopme for Malwarebytes.


Once you're finished going through the steps, post your log here in your next reply.

EDIT: On second thought, let's have Budapest help you as he's one of the Malware Experts here :thumbsup:

Edited by scff249, 13 November 2008 - 12:03 AM.

"Ototo'i wa usagi o mita no...Kino wa shika...Kyo wa anata." -Kotomi Ichinose (Clannad) [see below for translation]
"Day before yesterday I saw a rabbit, and yesterday a deer, and today, you." -The Dandelion Girl
"You are not alone, and you are not strange. You are you, and everyone has damage. Be the better person." -Katawa Shoujo

#4 Budapest


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Posted 13 November 2008 - 12:02 AM

Try this scan for starters:

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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