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Can't find the infection - super slow computer


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#1 evo77

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Posted 31 October 2008 - 10:21 PM

A few days ago, out of no where, my internet access (cable) became EXCRUCIATINGLY slow. I mean it takes MINUTES to load a page. This is using Mozilla Firefox as my web browser and Windows XP Pro operating system.

For protection I currently use:

- AVG Free 8.0 anti-virus
- Ad-Aware 2008
- Spybot


Here is the kicker, I'm unable to upload updates for any of the above. The status bars just clock and don't do anything. My Spybot has some corrupt files so I tried to download the latest version but I'm unable to upload ANY .exe files. NONE. I only get a few kb uploaded and then it stops.

I've scanned with Ad-Aware and AVG and the problem still exists. I've booted in safe mode and Ad-Aware will not function in safe mode and AVG found nothing although the log stated that many files on the C drive were "locked-not tested".

So I'm at a loss. If I'm unable to download resources to my computer to help detect and correct this infection, what do I do now?

Is system restore my last resort?

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#2 evo77

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Posted 31 October 2008 - 11:32 PM

System restore did not work. It told me it could not restore to any of the days that I chose.

And now for some reason, I can not select any days in the calendar other than today or yesterday when I was just able to select a number of different days.

:thumbsup:

#3 boopme

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Posted 01 November 2008 - 09:56 AM

Welcome to Bleeping Computer!!. Start with this MBAM scan it runs well in normal Mode..

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.
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#4 evo77

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Posted 01 November 2008 - 02:49 PM

Thanks but as I stated in my first post, I can NOT download any .exe files.

I can't download anything to my computer right now. Even in safe mode.




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