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Hijackthislog: Please Diagnose


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2 replies to this topic

#1 jun_08

jun_08

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Posted 31 October 2008 - 07:21 PM

Hello, please help me how to remove iexplorer.exe in my computer. I tried to find this using search files but theres no file existing and when I checked it on my windows task manager, it consumes huge memory usage. I used hijackthislog, please help me diagnosed .

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:41:01 AM, on 11/1/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Lotus\Notes\NLNOTES.EXE
C:\Program Files\Lotus\Notes\ntaskldr.EXE
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\WINDOWS\system32\calc.exe
C:\WINDOWS\System32\NOTEPAD.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\ealegato\Desktop\aNTISPYWARE\hjt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hicap.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Hitachi GST Phils. Corp.
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.1852\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\ServicePackFiles\i386\msconfig.exe /auto
O4 - HKLM\..\RunServices: [Win TaskLoader] msgmr.exe
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_2] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmnetmgr.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_3] C:\WINDOWS\System32\regsvr32 /s /u "C:\WINDOWS\System32\wmv8dmod.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_4] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmvdmod.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_5] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmvdmoe2.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_6] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmadmoe.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_7] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmspdmod.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_8] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmspdmoe.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_9] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmsdmoe.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_10] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmsdmoe2.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_20] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmadmod.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_21] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\mpg4dmod.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_22] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\mp43dmod.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_23] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\mp4sdmod.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_24] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmsdmod.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_30] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\laprxy.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_31] "C:\WINDOWS\System32\logagent.exe" /RegServer
O4 - HKLM\..\RunOnce: [OE_WMPWMFSDK_Install_32] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\wmvcore.dll"
O4 - HKLM\..\RunOnce: [OE_WMPDRM_Install_1] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\drmstor.dll"
O4 - HKLM\..\RunOnce: [OE_WMPDRM_Install_2] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\drmclien.dll"
O4 - HKLM\..\RunOnce: [OE_WMPDRM_Install_4] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\drmv2clt.dll"
O4 - HKLM\..\RunOnce: [OE_WMPDRM_Install_5] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\blackbox.dll"
O4 - HKLM\..\RunOnce: [OE_WMPDRM_Install_6] C:\WINDOWS\System32\regsvr32 /s "C:\WINDOWS\System32\msnetobj.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMP7_Install_0] C:\WINDOWS\INF\unregmp2.exe /MigrateLibrary
O4 - HKLM\..\RunOnce: [OE_WMPWMP7_Install_1] "C:\Program Files\Windows Media Player\migrate.exe" /s
O4 - HKLM\..\RunOnce: [OE_WMPWMP7_Install_2] C:\WINDOWS\System32\regsvr32 /s C:\WINDOWS\System32\wmp.dll
O4 - HKLM\..\RunOnce: [OE_WMPWMP7_Install_8] C:\WINDOWS\System32\regsvr32 /s C:\WINDOWS\System32\wmpshell.dll
O4 - HKLM\..\RunOnce: [OE_WMPWMP7_Install_9] C:\WINDOWS\System32\regsvr32 /s C:\WINDOWS\System32\wmpasf.dll
O4 - HKLM\..\RunOnce: [OE_WMPWMP7_Install_10] C:\WINDOWS\System32\regsvr32 /s C:\WINDOWS\System32\wmpdxm.dll
O4 - HKLM\..\RunOnce: [OE_WMPWMP7_Install_11] C:\WINDOWS\System32\regsvr32 /s "C:\Program Files\Windows Media Player\mpvis.dll"
O4 - HKLM\..\RunOnce: [OE_WMPWMDM_Install_7] C:\WINDOWS\System32\regsvr32 /s C:\WINDOWS\System32\mspmsnsv.dll
O4 - HKLM\..\RunOnce: [OE_WMPWMP7_Install_20] C:\WINDOWS\INF\unregmp2.exe /Shortcuts /RegExts
O4 - HKLM\..\RunOnce: [gvu] cmd.exe /c rd /s /q "C:\Program Files\Gamevance"
O4 - HKLM\..\RunOnce: [gvu2] cmd.exe /c reg delete HKCU\Software\gvtl /f
O4 - HKLM\..\RunOnce: [gvu3] cmd.exe /c reg delete HKCU\Software\AppDataLow\gvtl /f
O4 - HKLM\..\RunOnce: [ws_uninst] C:\DOCUME~1\ealegato\LOCALS~1\Temp\ws_uninst.exe -s
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKLM\..\RunOnce: [NoIE4StubProcessing] C:\WINDOWS\system32\reg.exe DELETE "HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" /v "NoIE4StubProcessing" /f
O4 - HKLM\..\RunOnce: [*Restore] C:\WINDOWS\system32\restore\rstrui.exe -c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKLM\..\Policies\Explorer\Run: [] 
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat" (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hicap.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst20040510.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1225232952252
O16 - DPF: {9F77A997-F0F3-11d1-9195-00C04FC990DC} (JavaBeansBridge Object) -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/...ro.cab56649.cab
O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://202.47.131.156/scs3/webinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = hicap.hgst.local
O17 - HKLM\Software\..\Telephony: DomainName = hicap.hgst.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{82D692F7-51A6-4940-A01B-0F5F762083C6}: Domain = hicap.hgst.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{82D692F7-51A6-4940-A01B-0F5F762083C6}: NameServer = 202.47.131.183,202.47.131.184
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = hicap.hgst.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = hicap.hgst.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = hicap.hgst.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = hicap.hgst.local
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = hicap.hgst.local
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe

--
End of file - 12293 bytes

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#2 maranatha

maranatha

    Whats That !


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Posted 15 November 2008 - 11:51 AM

Hi jun 08
Welcome to BleepingComputer.
I'm maranatha and I will be handling your log to help you get cleaned up. I am a student here at BC so all my posts will be checked by one of our experts, so there may be a slight delay between posts.

iexployer is a needed file and should not be removed.

Please do this.

You are running two anti-virus programs, this is not a good idea, they can conflict with each other and actually give you less protection and cause system problems
Please remove one ( 1 ) of them.
AVG8
Symantec AntiVirus



Please reboot your computer after removing 1 of the anti virus programs.


Now do this.
  • Download RSIT by random/random and save it to your desktop.
  • Double click RSIT.exe to start the tool.
  • At the disclaimer, please use the drop down box to select 3 months for the file/folder search, then click Continue.
  • If prompted by your firewall to allow RSIT to access the internet, please allow it. It will be updating yourr version of HijackThis.
  • When the scan completes it will open a log named log.txt maximized, and a log named info.txt minimized.
  • Please post the contents of those logs here in your next reply.
Thanks
maranatha

Windows7 Professional 64 Bit

 

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#3 Shaba

Shaba

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Posted 21 November 2008 - 02:42 AM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Microsoft MVP Consumer Security
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